Taco Bell

3.5
997 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 620 Georgesville Rd in Columbus. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
620 Georgesville Rd, Columbus, OH
43228, United States

Hours

Reviews

3.5
997 reviews
5 stars
372
4 stars
199
3 stars
157
2 stars
86
1 star
183

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold, soggy, or poorly made items, leading to dissatisfaction.

Service Speed

Many reviews highlighted slow service, with long wait times in both drive-thru and in-store orders, contributing to a negative experience.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior from employees.

Order Accuracy

Numerous customers noted that their orders were often incorrect, with missing items or wrong food being a common complaint.

Operational Issues

The location faced frequent operational problems, including being closed unexpectedly, limited menu items, and issues with payment methods.
  • SM
    Suyapa Madriz
    Jan 5, 2026
    1.0
    This is the worst place....lack of customer service, those ladies almost threw my food..I just needed the receipt and I didn't know their printer was broken..she should tell me and not yelling me..next time try others in the way you wanna be treated
  • TB
    The Best
    Dec 27, 2025
    2.0
    What are they doing here??? Is this even food at this point??? And the service is ok but what is this crap. It doesn't taste like nothing. It's disgusting. Period. Nasty Stuff do not go because its opened late you will regret it
  • CE
    Cody Erb
    Dec 24, 2025
    1.0
    December 24, 2025 - We called the location around 10 AM to confirm the intended closing time, staff member "Jody" stated they would be closing at 7 PM. We placed an order at 6:00 PM for a $114.50 using the mobile app, the order was confirmed for pickup at 6:30 PM, showing as "Order in progress." When we arrived, staff had abandoned the location, seemingly in the midst of a drive through order (another customers drive through order was left up on the screen). We attempted to check the front doors, they were locked, the lights in the restaurant were partially shut off, but all of the equipment and machines were left on in a state of mid use (from what we could tell through the windows). The location did not look as though it had been cleaned. Our order had already been processed and the money taken out of our account, with no way to retrieve the cost of the order, no live representative available, and the bank closed, we are now out that money until several days after which we will be disputing the order.
  • JP
    Justin P
    Dec 23, 2025
    2.0
    I have NEVER been to a resteraunt that refuses service unless you have an app or order online. That is wrong on so many levels and they did that.
  • AA
    AbandoNation
    Oct 20, 2025
    1.0
    We got a large order through Taco Bell’s App and it seems like the people didn’t even start on the order until I got to the window…. they then proceeded to hand us the wrong drinks (which we generally got the right ones once we told them) and as I get the order and check my order as I get home… they forgot 3 soft taco’s and pretty much just sped to try I guess… never coming back 👎

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Georgesville Rd?

The drive-through at Taco Bell on Georgesville Rd is open daily from 9:00 AM to 3:00 AM.

Where is Taco Bell located in Columbus, OH?

Taco Bell is located at 620 Georgesville Rd, Columbus, OH 43228.