Sweetwaters Coffee & Tea

4.2
218 reviews
Creme Caramel Latte

About

Coffee ShopCafeTea RoomBreakfast Restaurant
Sweetwaters Coffee & Tea offers indulgent, real ingredient focused drinks with a global influence inspired by our founder's love of food & beverages and driven by their creativity. Enjoy a fresh-pressed Espresso, Cappuccino, Latte or Mocha from our classic coffee menu. Or a unique, signature drink like Creme Caramel, Dreamy Cold Brew, French Vietnamese Au Lait, Thai Iced Tea or Frozen Strawberry Bliss. Our extensive premium tea selection includes Pomegranate Green, Oolong, Chai, Imperial Black, Matcha, and herbal teas. Try our fresh, classic café fare of decadent pastries & desserts, delicious sandwiches, frozen drinks & more. Join us at the cafe to relax, work or meet with others in our warm, inviting neighborhood coffeehouse.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Sweetwaters Coffee & Tea
5780 N. Hamilton Road, Columbus, OH
43230, United States

Hours

Reviews

4.2
218 reviews
5 stars
138
4 stars
40
3 stars
10
2 stars
11
1 star
19

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing friendly and attentive staff while others noted unprofessional behavior and long wait times.

Product Quality

Feedback on food and drink quality varied, with some praising the coffee and pastries, while others complained about incorrect orders and stale items.

Atmosphere

The shop is generally described as clean and inviting, with a pleasant ambiance, though some customers noted issues with staff interactions affecting the overall experience.

Pricing

Many customers felt the prices were on the higher side compared to competitors, with mixed opinions on whether the quality justified the cost.
  • SM
    Sara M
    Dec 24, 2025
    5.0
    The peppy bark mocha was delicious!
  • BP
    Brenda Petoskey
    Dec 17, 2025
    5.0
    Fun vibe with original artwork displayed. Friendly and approachable staff and fast service at lunchtime! Loved that I could still get a breakfast sandwich and seasonal latte (with oat milk) ordered to my liking!
  • IM
    Indi M
    Dec 12, 2025
    2.0
    Very nice staff with quick service every time I go but something is off about this location overall! They’ve recently added their own tip to my charge card (it doesn’t go through immediately), they did not enter my rewards number as given (I always get a notification) OH, and when I asked for a menu item that I have gotten at other Sweetwater locations, they said they do NOT carry? “idk what that is…” was the statement given to me as I stared at the menu in utter disbelief smh. BTW - I get the same thing every time and I can tell the difference between this location and the others…
  • AK
    Anastasia Krafcik
    Nov 27, 2025
    5.0
    Pumpkin chai was delicious. Small wait time after order but no worries there. Always friendly and smiling faces. Thanks for a great drink!
  • AM
    April Mealick
    Nov 16, 2025
    2.0
    Tea was priced at 16.95 but we were charged over $20. When questioned she said the prices have increased and they haven’t changed the stickers. Didn’t offer to honor the price on the item. Doesn’t feel good to be charging customers more than the advertised price.

Frequently Asked Questions About Sweetwaters Coffee & Tea

Where does Sweetwaters' coffees and teas come from?

Sweetwaters coffees are grown around the world from Latin America to Asia. We only use the highest quality arabica beans which are custom blended & roasted to bring out the best in the beans' flavor, body, & acidity. Our founders, Wei & Lisa, grew up with many wonderful teas and used their knowledge & Asian heritage to select unique & exquisite-tasting teas from as far as China, Japan, India, S. Africa & Egypt.

Is Sweetwaters coffee and tea fair trade and/or organic?

Sweetwaters offers several Fair Trade and organic coffees such as our Midnight Blend, Arbor Ypsi Blend, Red Moon, and various seasonal coffees. Our teas are whole-leaf teas. We use premium real ingredients for specialty teas such as Matcha, Chai, Thai Iced Tea, Ginger Lemon Tea, & Ginger Raspberry Tea