Sweetwaters Coffee & Tea offers indulgent, real ingredient focused drinks with a global influence inspired by our founder's love of food & beverages and driven by their creativity. Enjoy a fresh-pressed Espresso, Cappuccino, Latte or Mocha from our classic coffee menu. Or a unique, signature drink like Creme Caramel, Dreamy Cold Brew, French Vietnamese Au Lait, Thai Iced Tea or Frozen Strawberry Bliss. Our extensive premium tea selection includes Pomegranate Green, Oolong, Chai, Imperial Black, Matcha, and herbal teas. Try our fresh, classic café fare of decadent pastries & desserts, delicious sandwiches, frozen drinks & more. Join us at the cafe to relax, work or meet with others in our warm, inviting neighborhood coffeehouse.
Customers reported inconsistent service, with some experiencing friendly and attentive staff while others noted unprofessional behavior and long wait times.
Product Quality
Feedback on food and drink quality varied, with some praising the coffee and pastries, while others complained about incorrect orders and stale items.
Atmosphere
The shop is generally described as clean and inviting, with a pleasant ambiance, though some customers noted issues with staff interactions affecting the overall experience.
Pricing
Many customers felt the prices were on the higher side compared to competitors, with mixed opinions on whether the quality justified the cost.
SM
Sara M
Dec 24, 2025
5.0
The peppy bark mocha was delicious!
BP
Brenda Petoskey
Dec 17, 2025
5.0
Fun vibe with original artwork displayed. Friendly and approachable staff and fast service at lunchtime! Loved that I could still get a breakfast sandwich and seasonal latte (with oat milk) ordered to my liking!
IM
Indi M
Dec 12, 2025
2.0
Very nice staff with quick service every time I go but something is off about this location overall!
They’ve recently added their own tip to my charge card (it doesn’t go through immediately), they did not enter my rewards number as given (I always get a notification) OH, and when I asked for a menu item that I have gotten at other Sweetwater locations, they said they do NOT carry? “idk what that is…” was the statement given to me as I stared at the menu in utter disbelief smh.
BTW - I get the same thing every time and I can tell the difference between this location and the others…
AK
Anastasia Krafcik
Nov 27, 2025
5.0
Pumpkin chai was delicious. Small wait time after order but no worries there. Always friendly and smiling faces. Thanks for a great drink!
AM
April Mealick
Nov 16, 2025
2.0
Tea was priced at 16.95 but we were charged over $20. When questioned she said the prices have increased and they haven’t changed the stickers. Didn’t offer to honor the price on the item. Doesn’t feel good to be charging customers more than the advertised price.
Frequently Asked Questions About Sweetwaters Coffee & Tea
Where does Sweetwaters' coffees and teas come from?
Sweetwaters coffees are grown around the world from Latin America to Asia. We only use the highest quality arabica beans which are custom blended & roasted to bring out the best in the beans' flavor, body, & acidity. Our founders, Wei & Lisa, grew up with many wonderful teas and used their knowledge & Asian heritage to select unique & exquisite-tasting teas from as far as China, Japan, India, S. Africa & Egypt.
Is Sweetwaters coffee and tea fair trade and/or organic?
Sweetwaters offers several Fair Trade and organic coffees such as our Midnight Blend, Arbor Ypsi Blend, Red Moon, and various seasonal coffees. Our teas are whole-leaf teas. We use premium real ingredients for specialty teas such as Matcha, Chai, Thai Iced Tea, Ginger Lemon Tea, & Ginger Raspberry Tea
Can you order Sweetwaters’ coffee or tea online?
Download the Sweetwaters app at the Apple App Store or on Google Play. Many options for online ordering; Sweetwaters Coffee & Tea website, DoorDash, Grubhub, UberEats, Postmates, and eZcater.
What types of pastries and desserts are available at Sweetwaters Coffee & Tea?
Blueberry Scones, Cinnamon Scones, CranOrange Scones, Chocolate Croissants, Butter Croissants, Bagels, Lemon Bars, Mini French Donuts, Macarons, Joy Nut Bars, Chocolate Chunk Cookies, Charlie Brownies, Carrot Cake, OMG Chocolate Cake, Tiramisu.
What kind of specialty coffee and tea drinks can you get at Sweetwaters?
Yes, Sweetwaters offers boxes of brewed coffee or tea serving 10 - 12, coffee & tea 6 packs and individually sealed bottles, assorted pastry and or dessert trays with scones, croissants, lemon bars, mini donuts, joy nut bars, cookies, brownies and cakes, & whole cakes, tiramisu. Sandwich trays of biscuit, bagel or pretzel sandwiches (10 person minimum) yogurt parfaits, potato chips
Where is Sweetwaters Coffee & Tea located?
Sweetwaters Coffee & Tea is located at 5780 N. Hamilton Road Unit 1, Columbus, OH 43230.
What are the operating hours of Sweetwaters Coffee & Tea?
Sweetwaters is open Monday to Friday from 6:00 AM to 7:00 PM, and Saturday and Sunday from 7:00 AM to 7:00 PM.
Does Sweetwaters Coffee & Tea offer delivery and online ordering?
Yes, you can order delivery through their website and by using apps such as DoorDash, Grubhub, UberEats, Postmates, and eZcater. You can also download their app from the Apple App Store or Google Play for online ordering.
What kinds of specialty coffee and tea drinks are available at Sweetwaters?
Sweetwaters offers a variety of specialty drinks including Latte, Cold Brew, Espresso, Mocha, Dreamy Cold Brew, Frozen Ice Dragons, Creme Caramel, French Vietnamese Au Lait, Chai Latte, Matcha Latte, and more.
Does Sweetwaters Coffee & Tea cater events?
Yes, Sweetwaters provides catering with coffee and tea packs, pastry and dessert trays, sandwich trays, yogurt parfaits, and more for events with a minimum of 10 people on some items.
What types of pastries and desserts can I find at Sweetwaters?
Sweetwaters offers a range of pastries and desserts including Blueberry Scones, Cinnamon Scones, Chocolate Croissants, Lemon Bars, Mini French Donuts, Macarons, Joy Nut Bars, Chocolate Chunk Cookies, Carrot Cake, and Tiramisu.
Is Sweetwaters Coffee & Tea wheelchair accessible?
Yes, the cafe has wheelchair accessible entrances, parking, seating, and restrooms to accommodate guests with mobility needs.
What payment methods are accepted at Sweetwaters Coffee & Tea?
Sweetwaters accepts credit cards including American Express, Discover, Mastercard, Visa, as well as debit cards and mobile NFC payments. They do not require cash only.
Which nearby places can I visit along with Sweetwaters Coffee & Tea in Hamilton Quarter?
Nearby you can visit Club Pilates for fitness, Hammer & Nails Grooming Shop for grooming services, and Dueling Axes bar for unique entertainment experiences.
How can visiting Fleet Feet Hamilton Quarter complement my visit to Sweetwaters Coffee & Tea?
After enjoying coffee or tea at Sweetwaters, you can shop for quality running shoes and gear at nearby Fleet Feet Hamilton Quarter to complete your active lifestyle needs.
Are there health and wellness services near Sweetwaters Coffee & Tea?
Yes, Hand & Stone Massage and Facial Spa and The Facebar New Albany offer massage and beauty spa services nearby to help you relax before or after your coffee visit.