Business Details
About
Coffee ShopCafeTea RoomBreakfast Restaurant
Sweetwaters Coffee & Tea offers indulgent, real ingredient focused drinks with a global influence inspired by our founder's love of food & beverages and driven by their creativity. Enjoy a fresh-pressed Espresso, Cappuccino, Latte or Mocha from our classic coffee menu. Or a unique, signature drink like Creme Caramel, Dreamy Cold Brew, French Vietnamese Au Lait, Thai Iced Tea or Frozen Strawberry Bliss. Our extensive premium tea selection includes Pomegranate Green, Oolong, Chai, Imperial Black, Matcha, and herbal teas. Try our fresh, classic café fare of decadent pastries & desserts, delicious sandwiches, frozen drinks & more. Join us at the cafe to relax, work or meet with others in our warm, inviting neighborhood coffeehouse.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.2
213 reviews
5 stars
135
4 stars
39
3 stars
10
2 stars
10
1 star
19
What are people saying?
AI-generated from recent customer reviews
Coffee Quality
Customers generally praised the coffee, noting strong flavors and good options, though some experienced inconsistencies.
Service Issues
Multiple reviews highlighted poor customer service, including long wait times and unhelpful staff interactions.
Food Quality
While some enjoyed the food, others reported issues with freshness and incorrect orders.
Cleanliness
The shop was often described as clean and pleasant, although some customers noted sanitary concerns.
Atmosphere
The ambiance was appreciated by many, with a cozy and inviting environment for studying or relaxing.
- AMApril MealickNov 16, 20252.0Tea was priced at 16.95 but we were charged over $20. When questioned she said the prices have increased and they haven’t changed the stickers. Didn’t offer to honor the price on the item. Doesn’t feel good to be charging customers more than the advertised price.
- CPChristian PostenOct 27, 20255.0Walked over from Hines Family Dentist and got a latte after my iced coffee I bought from Biggby tasted like absolute dirt. Spot on flavor and the espresso was strong and bold. Instantly dumped out the Biggby iced coffee. Thanks for being a great rebound!
- CBCierra BlankenshipOct 24, 20252.0The last 2 times I've gotten and order from here they have not added the extra expresso shots I've asked for and still put the whip cream I did not want on my drinks.
- SPSarah PrydeOct 6, 20255.0Good coffee!
- BCBarry CoopermanSep 6, 20251.0Food and coffee is usually pretty good, and I've always had a good experience with the employees. However whoever is that one that's supposed to track stock *really* needs to get it together. Whether it's croissants, hash browns, or whatever other food item you order, expect at least one to be out of stock every time and require refund. Edit: Pulling up to the shop with no customers after placing an order online, and still waiting close to 30 mins since placing my order to actually have it handed over? I sat in the drive-thru for close to 20 of that. Edit2: now you're not even telling people you're out of something they ordered in the drive-thru? Just hand off and take their money?
Frequently Asked Questions About Sweetwaters Coffee & Tea
Where does Sweetwaters' coffees and teas come from?
Sweetwaters coffees are grown around the world from Latin America to Asia. We only use the highest quality arabica beans which are custom blended & roasted to bring out the best in the beans' flavor, body, & acidity. Our founders, Wei & Lisa, grew up with many wonderful teas and used their knowledge & Asian heritage to select unique & exquisite-tasting teas from as far as China, Japan, India, S. Africa & Egypt.
Is Sweetwaters coffee and tea fair trade and/or organic?
Sweetwaters offers several Fair Trade and organic coffees such as our Midnight Blend, Arbor Ypsi Blend, Red Moon, and various seasonal coffees. Our teas are whole-leaf teas. We use premium real ingredients for specialty teas such as Matcha, Chai, Thai Iced Tea, Ginger Lemon Tea, & Ginger Raspberry Tea
Can you order Sweetwaters’ coffee or tea online?
Download the Sweetwaters app at the Apple App Store or on Google Play. Many options for online ordering; Sweetwaters Coffee & Tea website, DoorDash, Grubhub, UberEats, Postmates, and eZcater.
What types of pastries and desserts are available at Sweetwaters Coffee & Tea?
Blueberry Scones, Cinnamon Scones, CranOrange Scones, Chocolate Croissants, Butter Croissants, Bagels, Lemon Bars, Mini French Donuts, Macarons, Joy Nut Bars, Chocolate Chunk Cookies, Charlie Brownies, Carrot Cake, OMG Chocolate Cake, Tiramisu.
What kind of specialty coffee and tea drinks can you get at Sweetwaters?
Latte, Cold Brew Coffee, Espresso, Cappuccino, Organic & Fair Trade Coffees & Whole-leaf Teas, Mocha, Dreamy Cold Brew, Frozen Ice Dragons, Creme Caramel, Dragon Eye, French Vietnamese Au Lait, Chai Latte, Great Pumpkin Latte, Spice Carmel Apple, Matcha Latte, Fruit Teas, Iced Teas, Lemonades, & Tea Lemonades.
Does Sweetwaters provide catering services?
Yes, Sweetwaters offers boxes of brewed coffee or tea serving 10 - 12, coffee & tea 6 packs and individually sealed bottles, assorted pastry and or dessert trays with scones, croissants, lemon bars, mini donuts, joy nut bars, cookies, brownies and cakes, & whole cakes, tiramisu. Sandwich trays of biscuit, bagel or pretzel sandwiches (10 person minimum) yogurt parfaits, potato chips
Where is Sweetwaters Coffee & Tea located?
Sweetwaters Coffee & Tea is located at 5780 N. Hamilton Road Unit 1, Columbus, OH 43230.
What are the operating hours of Sweetwaters Coffee & Tea?
Sweetwaters is open Monday to Friday from 6:00 AM to 7:00 PM, and Saturday and Sunday from 7:00 AM to 7:00 PM.
Does Sweetwaters Coffee & Tea offer delivery and online ordering?
Yes, you can order delivery through their website and by using apps such as DoorDash, Grubhub, UberEats, Postmates, and eZcater. You can also download their app from the Apple App Store or Google Play for online ordering.
What kinds of specialty coffee and tea drinks are available at Sweetwaters?
Sweetwaters offers a variety of specialty drinks including Latte, Cold Brew, Espresso, Mocha, Dreamy Cold Brew, Frozen Ice Dragons, Creme Caramel, French Vietnamese Au Lait, Chai Latte, Matcha Latte, and more.
Does Sweetwaters Coffee & Tea cater events?
Yes, Sweetwaters provides catering with coffee and tea packs, pastry and dessert trays, sandwich trays, yogurt parfaits, and more for events with a minimum of 10 people on some items.
What types of pastries and desserts can I find at Sweetwaters?
Sweetwaters offers a range of pastries and desserts including Blueberry Scones, Cinnamon Scones, Chocolate Croissants, Lemon Bars, Mini French Donuts, Macarons, Joy Nut Bars, Chocolate Chunk Cookies, Carrot Cake, and Tiramisu.
Is Sweetwaters Coffee & Tea wheelchair accessible?
Yes, the cafe has wheelchair accessible entrances, parking, seating, and restrooms to accommodate guests with mobility needs.
What payment methods are accepted at Sweetwaters Coffee & Tea?
Sweetwaters accepts credit cards including American Express, Discover, Mastercard, Visa, as well as debit cards and mobile NFC payments. They do not require cash only.
Which nearby places can I visit along with Sweetwaters Coffee & Tea in Hamilton Quarter?
Nearby you can visit Club Pilates for fitness, Hammer & Nails Grooming Shop for grooming services, and Dueling Axes bar for unique entertainment experiences.
How can visiting Fleet Feet Hamilton Quarter complement my visit to Sweetwaters Coffee & Tea?
After enjoying coffee or tea at Sweetwaters, you can shop for quality running shoes and gear at nearby Fleet Feet Hamilton Quarter to complete your active lifestyle needs.
Are there health and wellness services near Sweetwaters Coffee & Tea?
Yes, Hand & Stone Massage and Facial Spa and The Facebar New Albany offer massage and beauty spa services nearby to help you relax before or after your coffee visit.