Subway

3.4
214 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Columbus Subway® Restaurant at 5701 Cleveland Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
5701 Cleveland Ave, Columbus, OH
43231, United States

Hours

Reviews

3.4
214 reviews
5 stars
85
4 stars
36
3 stars
28
2 stars
16
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and service.

Food Quality

Numerous reviews mentioned issues with food freshness, including old vegetables and poorly made sandwiches.

Order Accuracy

Several customers experienced problems with incorrect orders and missing items, leading to dissatisfaction.

Pricing Concerns

Customers expressed frustration over high prices and inconsistent coupon acceptance, feeling they were not getting value for their money.

Cleanliness and Atmosphere

Mixed feedback on cleanliness, with some noting a clean environment while others reported unsanitary conditions.
  • HA
    Hari Adhikari
    Oct 4, 2025
    1.0
    Says it closes at 9 but said they can’t give me food at 8, I do not like that old man😡🤬
  • DD
    Dwayne Dunbar
    Sep 15, 2025
    5.0
    The brother that made my tuna foot long on first shift this Monday did an outstanding job. High quality customer service and great communication and service overall. Then he made the best Tuna foot long I’ve ever had with all my veggies nicely laid and it was just a great experience if I must say so. I leave reviews for different reasons but this one is total satisfaction. Those cookies are scrumptious as well!
  • CF
    Cleo Featherstone
    Aug 4, 2025
    1.0
    So tired of trying to place orders through your mobile website. They just take the money and never process the order. If the site doesn’t work, take it down. People are hungry, it’s frustrating to keep wasting time and money.
  • DB
    D Blackburn
    May 28, 2025
    1.0
    I worked harder just standing there watching the woman move at a snails pace. The service is awful. Food ...blah. I'll never be back. They need to retire already and sell the place to people who can keep up and satisfy their customers.
  • LA
    Laura Allen
    Dec 14, 2018
    2.0
    Not happy with the new management over subways their prices have gone up there are extra stuff cost a lot more and the staff is Latino I'm an American I can understand them and they don't understand me they make orders wrong and they don't understand your questions as well as Americans do I used to love getting the Italian sub I will get my Italian sub at another location now on because of the confusion that I feel when I'm at Subway he's days.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 5701 Cleveland Ave in the Franklin neighborhood of Columbus, OH 43231.

What types of services does this Subway offer for ordering?

This Subway offers in-store pickup, curbside pickup, and delivery services.