Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Columbus Subway® Restaurant at 2811 Morse Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.8
376 reviews
5 stars
186
4 stars
62
3 stars
43
2 stars
21
1 star
64
- SLSharii lynnJul 29, 20251.0Subject: Disappointing Experience at Subway – Poor Service and Coupon Denial Yesterday, I stopped by Subway to grab a Club sandwich, but unfortunately, I had one of the worst customer service experiences I’ve had at a food establishment in years. The young man behind the counter was wearing an earpiece and appeared to be speaking in a different language to someone else while simultaneously trying to assist me and two other customers. He seemed distracted, distant, and disengaged—no eye contact, no greeting, no smile. It felt like his only goal was to rush us in and out. When I politely asked for extra spinach on my sandwich and said I’d be happy to pay for it, his response was rude and unkind. To make matters worse, when I presented a valid Subway coupon, he refused to accept it for the Club sandwich. However, the coupon clearly stated that it excludes only wraps, The Beast, and the Garlic Roast Beef—not Club sandwiches. Had I seen otherwise, I would not have ordered it. Frustrated and disappointed, I chose not to pay for the sandwich and left empty-handed. It’s disheartening to see a business prioritize saving a couple of dollars over offering a welcoming and respectful customer experience. I’m sharing this so others can be aware of the poor service at this particular location. I truly hope management takes this feedback seriously and retrains their staff on basic customer service and honoring clearly printed offers.
- AMAndrew McgrothersJul 16, 20251.0Doors are locked at 8pm. Fix your hours please.
- JEJaime EgelhoffJun 25, 20254.0Great place. Friendly !
- SAShireen AlqazzazJun 5, 20251.0The absolute worst Subway in Columbus customer service is horrible the staff basically don’t wanna be there at all iv’e been there once when the store should be open and has the open sign on and the guy was outside in his car sitting and once i tried to use the drive thru screen that didn’t work pressed the help button no one answered and when i walked in ad asked if it was working because i pressed and waited the girl didn’t respond to that even I went there multiple times but never again
- GFGerald FomenkyJun 28, 20204.0Cool lil spot close by to grab something and go. I wish they had a drive thru tho
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Columbus?
The Subway is located at 2811 Morse Rd, Franklin, Columbus, OH 43231, USA.
What are the operating hours of the Subway at 2811 Morse Rd?
The Subway is open daily from 8:00 AM to 9:00 PM.
Does this Subway offer catering services?
Yes, this Subway location offers catering services.
What dining options are available at this Subway?
You can dine in, order for delivery, choose in-store pickup, or pick up your order curbside at this Subway.
What meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
How can I place an order at this Subway?
You can order quickly and easily via the Subway app or online.
Does this Subway have a drive-through service?
Yes, this Subway location has a drive-through service.
What are some nearby places I can visit before or after dining at Subway?
Nearby places include Pie is me Bakery and Cafe, perfect for a coffee or dessert, and Horizon Science Academy Elementary, in case you need to drop off or pick up children nearby.
Are there automotive services near the Subway at 2811 Morse Rd?
Yes, there are several nearby automotive services including Take 5 Oil Change, Great Lakes Collision Center, and Dennis Collision Center which can be convenient for vehicle maintenance while grabbing a meal.
What are some shopping options close to Subway on Morse Rd?
PetSmart is nearby for pet supplies and services, and Ohio Drop Off offers electronics shopping, both convenient options if you want to shop before or after visiting Subway.