Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Columbus Subway® Restaurant at 3493 Great Western Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted rude and unprofessional behavior from staff, with some customers feeling disrespected and ignored.
Food Quality
Many customers reported issues with food quality, including stale ingredients, incorrect orders, and unsatisfactory preparation.
Cleanliness
Several reviews mentioned unsanitary conditions, including sightings of pests and dirty facilities, leading to concerns about health and safety.
Operational Issues
Customers frequently noted problems with store hours, including early closures and lack of restroom access, which contributed to frustration.
Mixed Experiences
While some customers praised friendly staff and good food, these positive experiences were overshadowed by the overall negative feedback.
PR
Pawansai Ratna
Nov 11, 2025
5.0
Food is fresh and well maintained
Had chicken bacon ranch bread was fresh and soft
KE
Kristi Ellison
Oct 30, 2025
1.0
I went twice. Never again to this location. They charged me the first time, and canceled my online order. They didn't try to fix it. The second time I was told i had to pay 79 cents for dressing because I didn't want a soggy sub. Your subs were tiny with almost no toppings. I got a bottle of dressing at the dollar store. These people don't even let customers use their bathroom. So I'll go anywhere else. Eakin road location is much better you should go there instead!
RY
Reiko Yanagi
Oct 27, 2025
1.0
I walked up and waited to be greeted and for the boy behind the counter to walk to the back room, I don't have time to wait since I'm on my lunch break so I walked down to the register to see if he was putting his phone away but he was still on call and he told me to wait so I left, will NOT be coming back to this location
LF
Liban Farah
Sep 13, 2025
1.0
The young lady working at this location was very aggressive and disrespectful. She talks too much and makes things unnecessarily long instead of focusing on the customer’s order. If someone wants to give lectures, they should go to a school and become a professor—not while working at Subway, where the job is simply to prepare food and serve customers respectfully.
When I began my order, I clearly said I wanted a rotisserie chicken on wheat bread. Instead of starting my order, she began talking about unrelated things that made no sense. Her attitude and the way she spoke to me were very disrespectful.
On top of that, she even told me that if I come back, she will not serve me again. She insulted me and spoke badly about me right in front of other people. This behavior is completely unprofessional, offensive, and unacceptable.
Employees should treat customers with respect and focus on preparing their food quickly and professionally. This employee needs to be addressed immediately so other customers do not face the same disrespect.
NA
Nicline Ajamah
Aug 11, 2025
1.0
The white lady with the tattoos, this morning was so rude to my friend and I, she gets mad when you ask her about anything, she said she was gonna put our food in the trash if we kept looking at her, oh my gosh she’s so messed up, looks like she had a bad morning cause an employee with that kind of attitude should be fired. It was around 9am . She even gave us the middle finger.
She claims she owns the place, we are students from academia, she says she won’t serve us and she’s marked our faces lol
What types of pickup and delivery services does Subway at 3493 Great Western Blvd offer?
This Subway location offers in-store pickup, curbside pickup, and delivery services for customer convenience.
What are the operating hours for Subway at Great Western Shopping Center?
The restaurant is open Monday through Friday from 8:00 AM to 10:00 PM, and on weekends from 9:00 AM to 10:00 PM.
Does Subway at this location serve breakfast, lunch, and dinner?
Yes, this Subway serves breakfast, lunch, and dinner, offering a variety of meals throughout the day.
Is Subway at Great Western Shopping Center independently owned?
Yes, all Subway restaurants, including this one, are independently owned and operated by local business owners.
Can I order Subway food online or through an app at this location?
Yes, you can order quickly and easily online or through the Subway app for pickup or delivery.
Does this Subway location offer catering services?
Yes, catering services are available to help with your event or group meal needs.
What is the address and contact number for Subway at Great Western Shopping Center?
The address is 3493 Great Western Blvd, Space #118, Columbus, OH 43204. You can reach them by phone at +1 614-279-7588.
Are there nearby medical facilities close to Subway at 3493 Great Western Blvd?
Yes, Columbus Injury and Rehab Centers and Talecris Plasma Resources, Inc. medical centers are nearby, which might be useful if you need a meal before or after a visit there.
What nearby services can I visit along with Subway at Great Western Shopping Center?
Nearby you can find H&R Block for financial services, Andrea Multiservices for notary public needs, and Universal Tax Service for tax-related services, making it convenient to run errands and grab a meal.
Are there places for beauty and fitness near Subway at this location?
Yes, Nails Image nail and beauty salon and Always Hungry Personal Training fitness instruction are nearby, so you can complement your visit to Subway with self-care or a workout.