Subway

3.7
488 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Columbus Subway® Restaurant at 3493 Great Western Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3493 Great Western Blvd, Columbus, OH
43204, United States

Hours

Reviews

3.7
488 reviews
5 stars
222
4 stars
109
3 stars
45
2 stars
23
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, including aggressive interactions and poor customer service.

Food Freshness

While some customers praised the freshness of the food, many others complained about stale ingredients and poorly made sandwiches.

Cleanliness Issues

Several reviews highlighted unsanitary conditions, including sightings of roaches and dirty facilities, leading to concerns about health and safety.

Order Accuracy

Many customers experienced issues with incorrect orders, missing ingredients, and overall dissatisfaction with how their food was prepared.

Management Problems

Customers expressed frustration with management, citing unprofessional behavior and a lack of effective oversight in staff training and customer service.
  • IS
    Ian Shriver
    Dec 29, 2025
    5.0
    This subway seems particularly good for some reason, everything is really fresh, and are generous with their servings. Seems pretty clean inside as well. The gentleman working was very nice. Highly recommend this Subway, it's the only one I will go to in the area.
  • MS
    Moon Squiggly
    Nov 25, 2025
    1.0
    This subway sucks. The first bite I took of the pizza I SPAT out. Tastes burnt, smells gross. Alright time for my drpepper. The moment I open the bottle a DREADING disgusting smell escapes.
  • PR
    Pawansai Ratna
    Nov 11, 2025
    5.0
    Food is fresh and well maintained Had chicken bacon ranch bread was fresh and soft
  • KE
    Kristi Ellison
    Oct 30, 2025
    1.0
    I went twice. Never again to this location. They charged me the first time, and canceled my online order. They didn't try to fix it. The second time I was told i had to pay 79 cents for dressing because I didn't want a soggy sub. Your subs were tiny with almost no toppings. I got a bottle of dressing at the dollar store. These people don't even let customers use their bathroom. So I'll go anywhere else. Eakin road location is much better you should go there instead!
  • RY
    Reiko Yanagi
    Oct 27, 2025
    1.0
    I walked up and waited to be greeted and for the boy behind the counter to walk to the back room, I don't have time to wait since I'm on my lunch break so I walked down to the register to see if he was putting his phone away but he was still on call and he told me to wait so I left, will NOT be coming back to this location

Frequently Asked Questions About Subway

What types of pickup and delivery services does Subway at 3493 Great Western Blvd offer?

This Subway location offers in-store pickup, curbside pickup, and delivery services for customer convenience.

What are the operating hours for Subway at Great Western Shopping Center?

The restaurant is open Monday through Friday from 8:00 AM to 10:00 PM, and on weekends from 9:00 AM to 10:00 PM.