Subway

3.9
363 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Columbus Subway® Restaurant at 1855 Lockbourne Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1855 Lockbourne Road, Columbus, OH
43207, United States

Hours

Reviews

3.9
363 reviews
5 stars
170
4 stars
84
3 stars
43
2 stars
21
1 star
45

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with skimpy portions and lack of fresh ingredients, leading to dissatisfaction with their sandwiches.

Customer Service

There are mixed reviews on customer service, with some praising friendly staff while others reported rude behavior and unprofessionalism.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and lack of proper hygiene practices among staff.

Order Accuracy

Numerous complaints about incorrect or incomplete orders, including missing items and poorly made sandwiches.

Speed of Service

Service speed varied, with some customers appreciating quick service while others experienced long wait times and confusion during order preparation.
  • SC
    Shyann Cline
    4 days ago
    5.0
    I like the new owners the store looks good and the worker's are great Rita and Jay always help me and my family and do amazing jobs.. thank you
  • LC
    Leslie Canales
    Oct 5, 2025
    2.0
    Da miedo, poco higiénico y los estándares de Subway nada que ver acá
  • JH
    James Harris
    Sep 8, 2025
    1.0
    If you look at previous reviews people have spoken on how this place puts only a little bit of everything on your sandwich. I got a foot long, I asked for extra green peppers & banana peppers because he put about 4-5 on a whole foot long. By the time they get done making your sandwich you’ll have all bread unless you ask for extra, which you shouldn’t have to because it should be an ok amount. They literally sprinkle ingredients on the sub to stretch product & make more money. When asking for more than 5 banana peppers on a foot long he said I’ll have to pay extra, now what subway actually does that unless you want just a crazy amount of vegetables. So in the end I paid for it with a coupon he got mad snatched the coupon from the other employee & held it up saying he didn’t even make any money or profit off of the sandwich! Saying it in a disrespectful tone & trying to argue with me literally back & forth about VEGETABLES! As I told him thats cheap, you don’t argue with customers & don’t argue with me about me using a coupon, it sounds like this place is beyond greedy to make money & not give out too much product. As I told them I’m a woman and a paying customer, customers is what keeps your business open! Arguing with a woman over me thinking I needed more vegetables is insane. Very unprofessional and I won’t be returning. A place like that don’t deserve anyone’s money disrespecting and arguing with your customers over more BANANA PEPPERS BE FOR REAL here’s a picture of the original $10.99 sub which is more lettuce and spinach than anything. So if I had to ask for more imagine how thin the sandwich would’ve been if I didn’t ask. You would’ve been eating all bread ! This place is cheap
  • JG
    Jenni G
    Jul 23, 2025
    5.0
    Always fast! Always fresh! Clean, friendlly, attentive. Our food was perfect tonight. Thanks!
  • NM
    Nautica Martin
    Jun 13, 2025
    1.0
    For one they are so cheap. I watched him half fill the scoop that’s used to portion the protein. So you’re supposed to get 2 full scoops on a foot long , however you get 1 full scoop spread out on 12 inches of bread lol. And proceeding to the veggies, they literally give you bout 4 spinach leaves, 4 banana peppers, a pinch of lettuce & so on all on 12 inches of bread, once again lol. I’m sure this is to save food cost. No big deal right? Just pay for extra and that’s what did, however shouldn’t have to if your skimping just give me the full portion size smh. Then I proceeded to ask for a cup of water, he handed me my cup he said “you need to only get water” even the other customer was baffled by that comment. Everybody don’t steal or be dishonest. No need to say that to a paying customer. Not to mention they open at 9 but was still prepping the line & having customers waiting at 11am . What an experience

Frequently Asked Questions About Subway

What is the address of this Subway restaurant?

This Subway restaurant is located at 1855 Lockbourne Road, Franklin, Columbus, OH 43207.

What are the operating hours of this Subway location?

The Subway at 1855 Lockbourne Road is open daily from 9:00 AM to 10:00 PM.