Subway

3.9
365 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Columbus Subway® Restaurant at 1855 Lockbourne Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1855 Lockbourne Road, Columbus, OH
43207, United States

Hours

Reviews

3.9
365 reviews
5 stars
171
4 stars
84
3 stars
43
2 stars
21
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.

Food Quality

Many customers expressed dissatisfaction with the portion sizes and freshness of ingredients, noting skimpy sandwiches and old vegetables.

Cleanliness

While some reviews mention a clean environment, others report unsanitary conditions and lack of proper hygiene practices among staff.

Order Accuracy

Numerous complaints about incorrect or incomplete orders, with customers experiencing missing items and poor handling of online orders.
  • JS
    James Slone
    6 days ago
    1.0
    I never have any complaints about this location till now order grilled chicken breast foot long and about choked on a bone in the meat. Please be careful ordering from here. Or any subway at this point
  • MM
    Maceo
    6 days ago
    5.0
    had A woman working there that stole My heart
  • SC
    Shyann Cline
    Nov 20, 2025
    5.0
    I like the new owners the store looks good and the worker's are great Rita and Jay always help me and my family and do amazing jobs.. thank you
  • LC
    Leslie Canales
    Oct 5, 2025
    2.0
    Da miedo, poco higiénico y los estándares de Subway nada que ver acá
  • JH
    James Harris
    Sep 8, 2025
    1.0
    If you look at previous reviews people have spoken on how this place puts only a little bit of everything on your sandwich. I got a foot long, I asked for extra green peppers & banana peppers because he put about 4-5 on a whole foot long. By the time they get done making your sandwich you’ll have all bread unless you ask for extra, which you shouldn’t have to because it should be an ok amount. They literally sprinkle ingredients on the sub to stretch product & make more money. When asking for more than 5 banana peppers on a foot long he said I’ll have to pay extra, now what subway actually does that unless you want just a crazy amount of vegetables. So in the end I paid for it with a coupon he got mad snatched the coupon from the other employee & held it up saying he didn’t even make any money or profit off of the sandwich! Saying it in a disrespectful tone & trying to argue with me literally back & forth about VEGETABLES! As I told him thats cheap, you don’t argue with customers & don’t argue with me about me using a coupon, it sounds like this place is beyond greedy to make money & not give out too much product. As I told them I’m a woman and a paying customer, customers is what keeps your business open! Arguing with a woman over me thinking I needed more vegetables is insane. Very unprofessional and I won’t be returning. A place like that don’t deserve anyone’s money disrespecting and arguing with your customers over more BANANA PEPPERS BE FOR REAL here’s a picture of the original $10.99 sub which is more lettuce and spinach than anything. So if I had to ask for more imagine how thin the sandwich would’ve been if I didn’t ask. You would’ve been eating all bread ! This place is cheap

Frequently Asked Questions About Subway

What is the address of this Subway restaurant?

This Subway restaurant is located at 1855 Lockbourne Road, Franklin, Columbus, OH 43207.

What are the operating hours of this Subway location?

The Subway at 1855 Lockbourne Road is open daily from 9:00 AM to 10:00 PM.