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Subway

3.8
(220 reviews)

Business Details

5352 Hamilton Rd, Columbus, OH
43230, United States
(614) 855-7805
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Columbus Subway® Restaurant at 5352 Hamilton Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5352 Hamilton Rd, Columbus, OH
43230, United States

Hours

Reviews

3.8
220 reviews
5 stars
102
4 stars
48
3 stars
22
2 stars
12
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including unprofessional behavior and lack of attention from staff.

Food Quality

Several reviews mentioned issues with food quality, including skimpy portions and unsanitary conditions.

Cleanliness

While some praised the cleanliness of the restaurant, others reported concerns about hygiene, particularly in food preparation areas.

Order Accuracy

Numerous customers experienced issues with incorrect orders, especially with mobile orders.

Management Issues

There were complaints about management's responsiveness and handling of customer complaints.
  • GW
    Gina Wilson
    Sep 27, 2025
    2.0
    Very light on the meat, cheese and toppings... Never had this happen at a subway before. Not going back to this particular location.
  • AB
    angelica bosley
    Sep 13, 2025
    1.0
    This Subway is the closest location to my new home, so I was hoping it would be a reliable go-to. Unfortunately, my recent experience was very disappointing. The younger Indian lady working was extremely unprofessional. When we arrived, she was on her cell phone, didn’t wash her hands, and simply put gloves on before handling food. She even propped her phone up in the sandwich station where the meat is stored at one point. I had to repeat my sandwich order three times because she was holding her phone between her shoulder and ear, on speaker, and clearly distracted. I also had to repeat my toppings multiple times. It was frustrating and felt unsanitary. To be fair, I’ve been here before when an older gentleman was working, and he was friendly, attentive, and welcoming. That positive interaction is the only reason I considered coming back. But today’s experience really rubbed me the wrong way
  • CV
    Corey Vandevelde
    Sep 13, 2025
    1.0
    We went to this subway a few weeks ago and had a great experience using a coupon that was sent to our house. We went to the same subway and tried to use the same coupon and the lady at the counter said “we don’t take coupons.” Even though they took one the week before
  • HU
    Humberto Urdaneta
    Sep 12, 2025
    5.0
    The best Subway location I've ever been served in Latin America and the United States. Served by a highly qualified staff, I 100% recommend visiting every time!

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 5352 Hamilton Rd, Franklin, Columbus, OH 43230, United States.

What are the operating hours of the Subway at 5352 Hamilton Rd?

The Subway is open daily from 9:00 AM to 9:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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