Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Columbus Subway® Restaurant at 5283 Westpointe Plaza Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.2
217 reviews
5 stars
81
4 stars
28
3 stars
25
2 stars
18
1 star
65
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Customers frequently complained about skimpy portions and inadequate toppings on sandwiches.
Customer Service
Many reviews highlighted poor customer service, including rude staff and lack of attention to customers.
Cleanliness
Several customers noted unsanitary conditions in the dining area and issues with food freshness.
Coupon Issues
Numerous complaints were made about the refusal to accept coupons, despite signage indicating otherwise.
Mixed Experiences
While some customers praised specific employees and had positive experiences, many others reported consistently negative interactions.
- AAAyannaOct 20, 20252.0Unsure if this location is having financial difficulties but their sub proportions are horrible. Skimp on every topping i asked for tomato on my footlong sub and watched her count out 3 small and gross looking slices and thats all she wanted to put on. Spinach was limp and seemed like it was in the process of spoinling and with that she only put 7 leafs on and once again inasked for more and something fresh. Of course I asked for something fresher and more than 3 which she did but huffed about it. I then showed her my coupon and she huffed about that as well. All in all it seems like a scam that they want to put the bare minimum on a sandwich and charge high prices.
- LTLandon ThornOct 20, 20251.0Took forever for them to make two sandwiches even tho I was the only person in the restaurant. Refused to take my coupon for Buy a Footlong and get a free 6 inch despite their sign saying they don’t accept BOGO on footlong. To top it all off they spoke English and when I asked them about the coupon they began talking in a foreign language in front of my face. Maybe they weren’t talking about me but I assume they were. Just don’t go here. Not a great experience and it’s not overly clean.
- SWsteven wardOct 11, 20253.0This is the second time that I ate there sandwiches are good beverages suck
- PBPatrick BaltzerSep 8, 20253.0It was very difficult to find a clean table. Not busy at all so no excuse for dirty dining area.
- BKBailey KohanAug 10, 20251.0Glad to see I am not the only one that received 3 pieces of spinach on each half of my foot long sub. The meat was thrown in one spot, not spread evenly. Hardly had any lettuce, tomato, onion, or green pepper either! Guess the toppings come out of the employees paychecks now. Whoever the owner is should pull their head out of their rear if they think skimping on toppings is acceptable!
Frequently Asked Questions About Subway
What are the operating hours of Subway at Westpointe Plaza Shopping Center in Columbus?
Subway at 5283 Westpointe Plaza Dr is open Monday and Wednesday through Sunday from 9:00 AM to 10:00 PM, and on Tuesday from 9:00 AM to 4:00 PM.
Does Subway at Westpointe Plaza offer delivery and pickup services?
Yes, this Subway location offers in-store pickup and delivery services for customer convenience.
What meal times does Subway in Westpointe Plaza serve?
The restaurant serves breakfast, lunch, and dinner meals to satisfy your cravings throughout the day.
Is dine-in available at the Subway at Westpointe Plaza Shopping Center?
Yes, this Subway offers dine-in service for customers who prefer to enjoy their meal on-site.
Does the Subway at Westpointe Plaza provide catering services?
Yes, Subway at this location provides catering services to accommodate events and group orders.
Where is Subway located within Columbus?
Subway is located at 5283 Westpointe Plaza Dr, Westpointe Plaza Shopping Center in Franklin, Columbus, OH 43228.
How can I order from Subway at Westpointe Plaza?
You can order quickly and easily via the Subway app or online through their menu and ordering pages.
What nearby places can I visit before or after dining at Subway in Westpointe Plaza?
Nearby you can visit AMC Entertainment and AMC Starplex Columbus 10 cinemas for movies, or the Creme de la Creme Bakery & Cafe for coffee and treats.
Are there government service offices near Subway at Westpointe Plaza?
Yes, both the Ohio BMV and Westpointe License Agency are nearby, making it easy to combine errands with a meal at Subway.
Which other fast food or restaurant options are around Subway at Westpointe Plaza?
Nearby options include Arby's, Fazoli's Italian Restaurant, White Castle, Burger King, and Olive Garden for a variety of dining choices.