Location.com logo
Brand Certified

Subway

3.2
(219 reviews)

Business Details

(614) 777-0113
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Columbus Subway® Restaurant at 5283 Westpointe Plaza Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5283 Westpointe Plaza Dr, Columbus, OH
43228, United States

Hours

Reviews

3.2
219 reviews
5 stars
82
4 stars
28
3 stars
25
2 stars
18
1 star
66

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with portion sizes, freshness, and overall quality of the food, including undercooked bread and insufficient toppings.

Customer Service

Many reviews highlighted poor customer service, including rude staff, lack of attention, and refusal to accept coupons, leading to a negative dining experience.

Cleanliness

Several customers noted unsanitary conditions in the dining area and issues with food preparation cleanliness.

Inconsistent Experiences

While some customers praised specific employees for their service, many others reported consistently negative experiences, indicating a lack of reliable service quality.
  • RF
    Rylieanne Fidler
    Feb 26, 2026
    1.0
    Been here a few times and it was fine, but this most recent time there was hair in my sub. So gross and never coming back to this store
  • AA
    Ayanna
    Oct 20, 2025
    2.0
    Unsure if this location is having financial difficulties but their sub proportions are horrible. Skimp on every topping i asked for tomato on my footlong sub and watched her count out 3 small and gross looking slices and thats all she wanted to put on. Spinach was limp and seemed like it was in the process of spoinling and with that she only put 7 leafs on and once again inasked for more and something fresh. Of course I asked for something fresher and more than 3 which she did but huffed about it. I then showed her my coupon and she huffed about that as well. All in all it seems like a scam that they want to put the bare minimum on a sandwich and charge high prices.
  • LT
    Landon Thorn
    Oct 20, 2025
    1.0
    Took forever for them to make two sandwiches even tho I was the only person in the restaurant. Refused to take my coupon for Buy a Footlong and get a free 6 inch despite their sign saying they don’t accept BOGO on footlong. To top it all off they spoke English and when I asked them about the coupon they began talking in a foreign language in front of my face. Maybe they weren’t talking about me but I assume they were. Just don’t go here. Not a great experience and it’s not overly clean.
  • SW
    steven ward
    Oct 11, 2025
    3.0
    This is the second time that I ate there sandwiches are good beverages suck
  • PB
    Patrick Baltzer
    Sep 8, 2025
    3.0
    It was very difficult to find a clean table. Not busy at all so no excuse for dirty dining area.

Frequently Asked Questions About Subway

What are the operating hours of Subway at Westpointe Plaza Shopping Center in Columbus?

Subway at 5283 Westpointe Plaza Dr is open Monday and Wednesday through Sunday from 9:00 AM to 10:00 PM, and on Tuesday from 9:00 AM to 4:00 PM.

Does Subway at Westpointe Plaza offer delivery and pickup services?

Yes, this Subway location offers in-store pickup and delivery services for customer convenience.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: