Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Columbus Subway® Restaurant at 4391 Old Roberts Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.8
322 reviews
5 stars
152
4 stars
62
3 stars
35
2 stars
25
1 star
48
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude behavior and poor customer service.
Food Freshness
While many customers appreciate the freshness of the food, there are numerous complaints about stale ingredients, incorrect orders, and unsanitary conditions.
Operational Issues
Frequent complaints about inconsistent hours, early closures, and issues with accepting coupons indicate operational challenges at this location.
Cleanliness
Several reviews highlight cleanliness issues, including dirty dining areas and unsanitary food handling practices.
Overall Experience
The overall experience varies significantly, with some customers expressing loyalty and satisfaction, while others vow never to return due to negative experiences.
- AYArron Yantis5 days ago1.0This subway location is and will be the worst subway experience that anybody could possibly ever have, they will give you bare minimum meat cheese and toppings. Everytime you order the sub of the deay they will still try to see if the can charge you the regular 6 inch price, I would highly advise picking any subway location but this one, its a franchise that is ran by a family and the more they short you the more money they make at the end of the month, I ordered a protein sub that should come with double meat and my friend ordered the same sub regular and we got the same amount of meat when I asked they said there was nothing they could do they would have to charge me more, this is like my 5th bad experience in a row, I will not be returning, if you wish to get ripped off on your meat cheese and toppings then this is the subway for you,
- DODavid OxenhamOct 22, 20255.0Food is always good and hot the people in here are very nice!!
- BTBrandon TackettSep 17, 20251.0One of the worst locations I’ve ever been to! I ordered on the mobile app 10 minutes before arriving, only to get there and have my pick up time displayed 30 MINUTES after I ARRIVE. They wouldn’t cancel my order, they wouldn’t just make my food despite having my phone and receipt and told me if it never popped up I just wouldn’t get it! Made me wait almost an hour despite having my receipt, being at the location, nor would they let me reorder! Manager was absolutely rude about the ordeal too and kept interrupting me just trying to ask a question about what’s going on. I will gladly pay more and travel way further if it means never stepping foot into this location again!
- SPstroke phillipsAug 20, 20255.0Nice, clean, polite. I asked to have it done a certain way, was no problem with a smile.
- LFLauren FarleyAug 5, 20251.0Gave me the wrong bread and cheese and didn’t have half the sauces other stores have.
Frequently Asked Questions About Subway
What are the operating hours of Subway at 4391 Old Roberts Rd?
Subway is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does this Subway location offer delivery and pickup options?
Yes, this Subway restaurant offers both in-store pickup and delivery services for your convenience.
Can I dine in at this Subway restaurant?
Yes, Subway at 4391 Old Roberts Rd offers dine-in services in addition to takeout and delivery.
Does this Subway location provide catering services?
Yes, catering services are available at this Subway restaurant to help with your event needs.
What meals are served at Subway on Old Roberts Rd?
This Subway serves breakfast, lunch, and dinner to satisfy your cravings throughout the day.
Where can I find the menu and order online for this Subway?
You can view the menu and place your order online at https://subway.com/en-us/restaurant/12912-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=12912&utm_campaign=evergreen-2020.
What are some nearby places I can visit before or after dining at Subway?
Nearby places include Tim Hortons for a coffee or donuts, Sabor Imperial Taqueria for Mexican cuisine, and Wendy's for another fast-food option.
Are there any nearby facilities for automotive needs close to this Subway?
Yes, Heliport Windshield Repair and Marathon Gas stations are nearby for your automotive repair and fuel needs.
Where can I find medical services near Subway on Old Roberts Rd?
Central Ohio Specialty Care, a medical center and hospital, is located nearby for any health care needs.
Is there a convenient place nearby to get groceries or retail shopping near Subway?
Yes, T Marzetti Co is a nearby grocery store and supermarket, and Your CBD Store offers retail shopping options close to this Subway location.