Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Columbus Subway® Restaurant at 5456 W Broad St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Mixed reviews on food quality, with some customers praising fresh ingredients while others reported soggy or poorly made sandwiches.
Customer Service
Customer service experiences vary widely; some employees are noted as friendly and helpful, while others are described as rude or inattentive.
Cleanliness
Concerns about cleanliness were raised, with some customers noting unsanitary conditions and others praising the cleanliness of the store.
Coupon Policy
Many customers expressed frustration over the store's refusal to accept Subway coupons, leading to dissatisfaction.
Order Fulfillment
Issues with order accuracy and availability of ingredients were frequently mentioned, with several customers reporting missing items or incorrect orders.
CF
Christina Fitch
Nov 3, 2025
1.0
I only eat vegi subs. This is the one resturant i have been in two times now within 2 months that are not serving good veggies. They are either frozen and unthawed, or nasty not fresh and gross. Every other subway the stores arent the cleaniest but the veggies are fresh. Service is non disirable. The store does not except coupons and is not clean.
LG
Lauren Gannon
Aug 22, 2025
5.0
Suzy is such a pleasure to be around!!!
MH
Marcia Y. Howes-Gorman
Jun 7, 2025
5.0
Probably the nicest Subway I've been in. Employees were nice and unafraid to pile on the toppings.
What is the address of the Subway restaurant at Hilliard Rome Shopping Center?
The Subway restaurant is located at 5456 W Broad St, Franklin, Columbus, OH 43228, inside Hilliard Rome Shopping Center.
What are the operating hours for Subway at this location?
Subway is open Monday to Thursday from 9:00 AM to 10:00 PM, Friday from 9:00 AM to 11:00 PM, Saturday from 10:00 AM to 11:00 PM, and Sunday from 10:00 AM to 10:00 PM.
Does this Subway restaurant offer delivery and pickup options?
Yes, the Subway location offers both in-store pickup and delivery services for customer convenience.
Can customers dine in at this Subway location?
Yes, this Subway restaurant serves dine-in customers as well as takeout.
What meals are served at Subway in Hilliard Rome Shopping Center?
They serve breakfast, lunch, and dinner at this Subway location.
Where can I view the menu for Subway at 5456 W Broad St?
You can view the menu online at https://subway.com/en-us/restaurant/24086-0/menu.
How can I place an order online for pickup or delivery from this Subway?
Orders can be placed online through https://subway.com/en-us/restaurant/24086-0/menu for quick pickup or delivery.
Which nearby places can I visit after dining at Subway in Columbus?
Nearby you can visit KC Massage Therapy, LLC for relaxation, or check out Mi Queretaro supermarket for grocery shopping.
Are there any beauty or hair salons close to Subway at Hilliard Rome Shopping Center?
Yes, Rejuvenating Moments and Chic Impressions Hair Designs beauty and hair salons are located near Subway.
What other dining options are available near this Subway restaurant?
Nearby fast food options include Taco Bell, Wendy's, and Burger King for a variety of quick meals.