Subway

4.0
338 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Columbus Subway® Restaurant at 5456 W Broad St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5456 W Broad St, Columbus, OH
43228, United States

Hours

Reviews

4.0
338 reviews
5 stars
181
4 stars
64
3 stars
40
2 stars
16
1 star
37

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers praising fresh ingredients while others reported soggy or poorly made sandwiches.

Customer Service

Customer service experiences vary widely; some employees are noted as friendly and helpful, while others are described as rude or inattentive.

Cleanliness

Concerns about cleanliness were raised, with some customers noting unsanitary conditions and others praising the cleanliness of the store.

Coupon Policy

Many customers expressed frustration over the store's refusal to accept Subway coupons, leading to dissatisfaction.

Order Fulfillment

Issues with order accuracy and availability of ingredients were frequently mentioned, with several customers reporting missing items or incorrect orders.
  • CF
    Christina Fitch
    Nov 3, 2025
    1.0
    I only eat vegi subs. This is the one resturant i have been in two times now within 2 months that are not serving good veggies. They are either frozen and unthawed, or nasty not fresh and gross. Every other subway the stores arent the cleaniest but the veggies are fresh. Service is non disirable. The store does not except coupons and is not clean.
  • LG
    Lauren Gannon
    Aug 22, 2025
    5.0
    Suzy is such a pleasure to be around!!!
  • MH
    Marcia Y. Howes-Gorman
    Jun 7, 2025
    5.0
    Probably the nicest Subway I've been in. Employees were nice and unafraid to pile on the toppings.
  • LL
    Lori Lopez
    Feb 3, 2019
    5.0
    Friendly fast service. Employees are awesome.

Frequently Asked Questions About Subway

What is the address of the Subway restaurant at Hilliard Rome Shopping Center?

The Subway restaurant is located at 5456 W Broad St, Franklin, Columbus, OH 43228, inside Hilliard Rome Shopping Center.

What are the operating hours for Subway at this location?

Subway is open Monday to Thursday from 9:00 AM to 10:00 PM, Friday from 9:00 AM to 11:00 PM, Saturday from 10:00 AM to 11:00 PM, and Sunday from 10:00 AM to 10:00 PM.