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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Columbus, OH. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3250 Olentangy River Road for the ultimate SONIC experience!
Numerous customers reported long wait times, unresponsive staff, and rude service, particularly during drive-thru and mobile orders.
Order Accuracy
Many reviews highlighted problems with incorrect orders, missing items, and poor food preparation.
Food Quality
While some customers enjoyed the food, there were consistent complaints about cold, stale, or poorly made items.
Staff Attitude
Several reviews mentioned unfriendly or unprofessional behavior from staff, contributing to a negative customer experience.
AS
ashlyn swearingen
Jan 4, 2026
1.0
Don’t come here you have been warned
BJ
Blaine Jackson
Jan 4, 2026
1.0
Treated us terrible and refused to give us the food we paid for
MM
Mylah Morris
Dec 15, 2025
4.0
I went through the drive thru late Friday night, it was kind of difficult to hear and talk through the speaker so I had to keep repeating my order. The girl working the window was very nice. My food came out hot in about 5 minutes and tasted great!
AG
Ava Gatliff
Dec 14, 2025
1.0
no employees there, completely vacant. waited in line with others for no one to even be at the store.
MH
Mackenzie Hoover
Dec 14, 2025
1.0
Came to order, no one here, vacant. sat at the window for around 10 minutes. other people also wondering what was going on. disappointed.