Sonic Drive-In

3.1
1099 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Columbus, OH. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3250 Olentangy River Road for the ultimate SONIC experience!

Location

Sonic Drive-In
3250 Olentangy River Road, Columbus, OH
43202, United States

Hours

Reviews

3.1
1,099 reviews
5 stars
339
4 stars
204
3 stars
136
2 stars
97
1 star
323

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, unresponsive staff, and rude service, particularly during drive-thru and mobile orders.

Order Accuracy

Many reviews highlighted problems with incorrect orders, missing items, and poor food preparation.

Food Quality

While some customers enjoyed the food, there were consistent complaints about cold, stale, or poorly made items.

Staff Attitude

Several reviews mentioned unfriendly or unprofessional behavior from staff, contributing to a negative customer experience.
  • AS
    ashlyn swearingen
    Jan 4, 2026
    1.0
    Don’t come here you have been warned
  • BJ
    Blaine Jackson
    Jan 4, 2026
    1.0
    Treated us terrible and refused to give us the food we paid for
  • MM
    Mylah Morris
    Dec 15, 2025
    4.0
    I went through the drive thru late Friday night, it was kind of difficult to hear and talk through the speaker so I had to keep repeating my order. The girl working the window was very nice. My food came out hot in about 5 minutes and tasted great!
  • AG
    Ava Gatliff
    Dec 14, 2025
    1.0
    no employees there, completely vacant. waited in line with others for no one to even be at the store.
  • MH
    Mackenzie Hoover
    Dec 14, 2025
    1.0
    Came to order, no one here, vacant. sat at the window for around 10 minutes. other people also wondering what was going on. disappointed.