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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Columbus, OH. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 6206 East Broad Street for the ultimate SONIC experience!
Numerous customers reported long wait times, poor customer service, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed the food, many complained about cold, poorly prepared items and inconsistent quality.
Drive-Thru Experience
The drive-thru service was frequently criticized for being slow and unresponsive, with many customers experiencing significant delays.
Inconsistent Operations
Customers noted that the location often had issues with accepting orders, such as only taking DoorDash or online orders, and frequently running out of menu items.
DS
Devon Schronce
Jan 5, 2026
2.0
I had a terrible experience with a mobile order at this location. I ordered via the app and was told it would be ready in 5-7 minutes. When I arrived, the app wouldn't accept my stall number. I pressed the button for assistance, only to be told they were 'drive-thru only' and forced to get in a long line.
I waited 15 minutes behind four other cars for drinks that were likely already sitting there. When I finally reached the window, they asked me to pay again, and I had to remind them it was a mobile order. They eventually found it and handed it over. I would never have ordered here if I had known I’d be trapped in the drive-thru for a 'quick' mobile pickup. The process is completely broken.
CC
CrownedG
Dec 9, 2025
5.0
Quick but good
MG
Michael Gray
Dec 3, 2025
5.0
U don't know what u r missing
DC
Dan Clark
Dec 2, 2025
5.0
We like their footlongs
JM
JP Meadows
Nov 25, 2025
2.0
This location apparently does not open at 8am. I sat at the speaker, I sat at the window, and I called. Not a single employee was there. I saw another customer leave as well.