Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Customers consistently praised the burgers and fries for being delicious, fresh, and flavorful.
Customer Service
The staff received high marks for being friendly, helpful, and attentive, with specific mentions of employees like Kimberly, Thida, and Evan.
Cleanliness
The restaurant was noted for being clean and well-maintained, contributing to a positive dining experience.
Atmosphere
Many reviews highlighted the welcoming and friendly atmosphere, making customers feel at home.
Service Speed
While most experiences were positive regarding service speed, a few customers reported longer wait times during busy periods.
SN
Shayla Ngo
3 days ago
5.0
Wonderful service! Kim is super kind and Chris in the kitchen prepared our food wonderfully. Will be coming back. Thank you!
AB
Aaron Bell
3 days ago
5.0
Visiting from Charleston SC Kim and Chris were amazing and fast food was great and I had a great experience
LS
Lantz Snavely
Nov 15, 2025
1.0
Cool looking place but not worth the wait. Okay burger, extremely greasy, but awful milkshake (straight milk) and almost 45 minute wait time for a fast food place. Staff was extremely unorganized and the entire restaurant was a mess.
SM
Summer Miller
Nov 6, 2025
5.0
The hot dogs and french fries was so good and Kimberly & kitchen staff was very nice . They worked with me through my pickiness until I found something I liked . Thank you guys and great job
LR
Luke Rodman
Nov 1, 2025
5.0
Amazing burgers! If you're in the area and looking for a good burger? You must stop at smashburger! You won't be disappointed. The french fries were also very delicious. I wasn't that impressed with the milkshake. It wasn't bad by any means. It just wasn't anything great either. Other than the milkshake being just; OK, everything else was amazing! Great fries! Great Burger! And nice welcoming staff. The restaurant was clean and quiet. Highly recommend you check this place out!
Smashburger specializes in fast-casual handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours for dine-in at Smashburger in Columbus?
Smashburger in Columbus is open for dine-in Monday through Sunday from 11:30 AM to 11:00 PM.
Does Smashburger offer delivery and what are its delivery hours?
Yes, Smashburger offers delivery every day from 12:00 PM to 10:30 PM.
Can I order food online or through an app from Smashburger?
Yes, you can order online via Smashburger's website or use the Smashburger app available on the Apple App Store for convenient ordering and menu browsing.
Is Smashburger family-friendly and do they offer a children's menu?
Yes, Smashburger welcomes families and offers a children's menu.
Does Smashburger have wheelchair accessible facilities?
Yes, Smashburger provides wheelchair accessible entrance, parking, seating, and restrooms to accommodate customers with disabilities.
Does Smashburger accept credit/debit cards and mobile payment options?
Yes, Smashburger accepts credit cards, debit cards, and mobile NFC payments; it does not require cash only.
Are there nearby restaurants or entertainment venues close to Smashburger?
Near Smashburger, you'll find several dining options like Dave's Hot Chicken, Mikey's Late Night Slice, and The O Patio & Pub. There are also entertainment and cultural venues like The Billy Ireland Cartoon Library & Museum and Bluegrass Ramble concert venue.
How can I combine a visit to Smashburger with a trip to The University Square park?
You can enjoy a meal at Smashburger and then take a short walk to The University Square park nearby for relaxation or outdoor activities, making it a convenient dining and leisure combination.
Is Smashburger located near OSU Campus and other educational facilities?
Yes, Smashburger is located near the OSU Campus and institutions like the Advanced Computing Center for the Arts and Design, making it a convenient option for students and staff near these locations.