Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food RestaurantBar
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.4
501 reviews
5 stars
389
4 stars
40
3 stars
16
2 stars
11
1 star
45
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and attentive service, highlighting specific staff members like Kimberly and Chris for their exceptional hospitality.
Food Quality
The food received positive feedback for being delicious and well-prepared, particularly the burgers and fries, although some noted issues with cold food and inconsistent quality.
Order Fulfillment
Several reviews mentioned problems with order accuracy and wait times, including delays in food preparation and issues with online orders.
Atmosphere
The restaurant was described as clean and well-decorated, contributing to a pleasant dining experience, though some customers noted it could get too hot inside.
- EFElise Flinders1 day ago2.0We got 2 burgers and a large fry. We ordered at 9pm on a Sunday. It was not super busy. Took 40 minutes to get our food. Fries were hard and cold, not to mention we ordered a large and it was not even halfway full. I had 2 small pieces of onion on my burger, barely any ketchup or mustard. Disappointed.
- LBLawrence Bogovich3 days ago1.0Terrible Experience. I went to order, it took 45 minutes for me to get my order for takeout. The young lady passing out people’s orders was more worried about playing with her phone. French fries were cold just sitting out. I will never go there again. I also will advise others.
- MRMatt Roberts3 days ago1.0Food took over an hour, it was inconsistent with when it came out. All the employees were rude.
- SSSarah ScottDec 30, 20255.0I’ve always heard how good this place is and decided to check it out. It did not disappoint! Everything was so hot and delicious and Maria was so helpful when we ordered. Super friendly staff, great atmosphere, and hands-down amazing food.
- PMPaula MontañezDec 23, 20251.0We placed an online order for pickup, and when I went to collect it, they told me it had already been delivered, which was a lie. They didn't want to do their job and they didn't give me my money back. They stole from me, and on top of that, they treated me terribly.
Frequently Asked Questions About Smashburger
What type of food does Smashburger specialize in?
Smashburger specializes in fast-casual handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours for dine-in at Smashburger in Columbus?
Smashburger in Columbus is open for dine-in Monday through Sunday from 11:30 AM to 11:00 PM.
Does Smashburger offer delivery and what are its delivery hours?
Yes, Smashburger offers delivery every day from 12:00 PM to 10:30 PM.
Can I order food online or through an app from Smashburger?
Yes, you can order online via Smashburger's website or use the Smashburger app available on the Apple App Store for convenient ordering and menu browsing.
Is Smashburger family-friendly and do they offer a children's menu?
Yes, Smashburger welcomes families and offers a children's menu.
Does Smashburger have wheelchair accessible facilities?
Yes, Smashburger provides wheelchair accessible entrance, parking, seating, and restrooms to accommodate customers with disabilities.
Does Smashburger accept credit/debit cards and mobile payment options?
Yes, Smashburger accepts credit cards, debit cards, and mobile NFC payments; it does not require cash only.
Are there nearby restaurants or entertainment venues close to Smashburger?
Near Smashburger, you'll find several dining options like Dave's Hot Chicken, Mikey's Late Night Slice, and The O Patio & Pub. There are also entertainment and cultural venues like The Billy Ireland Cartoon Library & Museum and Bluegrass Ramble concert venue.
How can I combine a visit to Smashburger with a trip to The University Square park?
You can enjoy a meal at Smashburger and then take a short walk to The University Square park nearby for relaxation or outdoor activities, making it a convenient dining and leisure combination.
Is Smashburger located near OSU Campus and other educational facilities?
Yes, Smashburger is located near the OSU Campus and institutions like the Advanced Computing Center for the Arts and Design, making it a convenient option for students and staff near these locations.