Rally's

3.5
1676 reviews

About

Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Rally's
6101 East Main Street, Columbus, OH
43213, United States

Hours

Reviews

3.5
1,649 reviews
5 stars
589
4 stars
350
3 stars
277
2 stars
142
1 star
291

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, rude staff, and incorrect orders, leading to a negative perception of service quality.

Food Quality

Many reviews indicated that the food was often cold, greasy, or poorly prepared, with several customers expressing disappointment in the freshness and presentation.

Positive Staff Interactions

Despite the overall negative feedback, some customers highlighted positive experiences with specific staff members who provided friendly and helpful service.

Inconsistent Experience

The quality of food and service varied significantly, with some customers enjoying their meals while others had very negative experiences, suggesting a lack of consistency at this location.

Drive-Thru Issues

Numerous complaints were made about the drive-thru process, including long waits, issues with the automated ordering system, and being told they were only accepting online orders.
  • MA
    Marie Amezquita
    Nov 15, 2025
    5.0
    Went late at night, and yes they were busy but wow it was worth the wait. The shift manager, keya, was so kind and friendly. I was having issues with my app and she was quick to help, the food was hot and delicious, and she was very kind and friendly. I would definitely recommend this location- the staff is amazing and the food was great!
  • ZI
    Z'Mora Israel
    Nov 12, 2025
    3.0
    Just another fast food restaurant The best thing I will smile about They have AI when placing your order.
  • RG
    Rebecca Gragg
    Nov 2, 2025
    1.0
    They got both my sandwiches wrong and forgot my mozzarella sticks. I called to try to rectify it and they set down the phone and walked away. I tried to call back and it wouldn’t go through. All 3 items were messed up or missing. Terrible service.
  • SB
    Sarah Brown
    Oct 26, 2025
    4.0
    Was pretty quick, food didn't have that normal crisp freshness
  • MN
    Melissa Neff
    Oct 18, 2025
    4.0
    Food was good but service not so much. The unkindly told us they were only taking on line orders. So we went to park did on line order. Waited went back through the drive thru...got the same rude only taking on line orders....we said we ha on gave the name pulled up to the window. Didn't get any kind of greeting just the food handed to us.

Frequently Asked Questions About Rally's

What are the opening hours of Rally's at 6101 East Main Street?

Rally's is open daily from 10:00 AM. Sunday through Wednesday it closes at 2:00 AM, Thursday at 3:00 AM, and Friday and Saturday at 4:00 AM.

Does Rally's offer drive-thru and take-out services?

Yes, Rally's provides both drive-thru and take-out services to serve guests conveniently.