Business Details
About
Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,740 reviews
5 stars
552
4 stars
347
3 stars
293
2 stars
168
1 star
380
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported rude staff, long wait times, and incorrect orders, leading to a negative dining experience.
Food Quality
While some customers enjoyed the food, many complained about cold or poorly prepared items, including raw chicken and missing components.
Cleanliness
The restaurant's cleanliness was often criticized, with reports of dirty dining areas and unsanitary conditions.
Customer Experience
Positive interactions with certain staff members were noted, but overall customer service was inconsistent, with many expressing dissatisfaction.
Operational Problems
Issues with the automated ordering system and inconsistent availability of menu items, such as ice cream, were highlighted by several customers.
- MPMark Patterson5 days ago1.0Guys working here are rude Place is ran down
- KCKyle CollinsNov 1, 20253.0Not bad but it is a long wait especially if you order anything that got to do with chicken because they make it fresh so just know if you go around lunch time you're going to wait at least 20 minutes so don't go through the drive-thru go in
- BBBlake BOct 20, 20251.0Employees at 4pm 10/20/25 being rude and refusing to take orders in drive through.
- RJRussell Hannah jr.Sep 26, 20255.0Best burger around. You just can't beat the fries.
- DGDannyell GodseySep 23, 20255.0At first I was about to walk out the. Young lady who greeted and said hello to looked at me and walked away. VERY RUDE HOWEVER. Scottie saved the day. He was polite and even tho he also looked to be having a hard day he still smiled and gave me customer service. My food.... Was Great I was so happy because I really wanted a burger and bad service usually means bad food. Thank you Scottie for saving the day.
Frequently Asked Questions About Rally's
What are Rally's operating hours at 1340 West Mound Street?
Rally's is open daily from 10:00 AM to 2:00 AM Sunday through Thursday, and from 10:00 AM to 3:00 AM on Friday and Saturday.
Does Rally's offer drive-thru and take-out services?
Yes, Rally's provides both drive-thru and take-out services for your convenience.
What payment methods are accepted at Rally's?
Rally's accepts American Express, Cash, Check, MasterCard, and Visa for payment.
Can I order food online for delivery from Rally's at this location?
Yes, you can order delivery online from Rally's through their ordering website at https://order.checkersandrallys.com/menu/4043-west-mound-st.
What are some of the popular menu items at Rally's on West Mound Street?
Popular items include the Famous Seasoned Fries, Big Buford, Baconzilla, and the All American Cheeseburger.
What is the dress code when visiting Rally's at 1340 West Mound Street?
The dress code at this Rally's location is casual.
Where is Rally's at 1340 West Mound Street located?
It is located at 1340 West Mound Street, Columbus, OH 43223, USA.
Are there nearby car wash services near Rally's at 1340 West Mound Street?
Yes, Moo Moo Express Car Wash and Central Point Car Wash are nearby and can be convenient for customers who want to get their car cleaned before or after visiting Rally's.
What automotive repair shops are close to Rally's at 1340 West Mound Street?
Nearby automotive services include Star Gloss Auto Appearance, TireTech And Auto Services, Lopez Auto Repair, and Color Magic CARSTAR Collision, useful for customers needing car maintenance while dining at Rally's.
What nearby grocery stores and financial services are accessible near Rally's at West Mound Street?
Customers can visit ALDI USA grocery store and Huntington Bank nearby, making it convenient to shop or handle banking needs before or after meals at Rally's.