Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Numerous customers reported consistent issues with incorrect orders, missing items, and poor handling of complaints.
Customer Service
Feedback highlighted a mix of rude and unprofessional behavior from staff, with some positive mentions of friendly employees.
Food Quality
While some customers enjoyed the food, many complained about cold or poorly prepared items, including raw chicken and cold fries.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty environments and unsanitary conditions.
Service Speed
Customers noted slow service times, particularly during busy hours, leading to long waits for food.
CG
Courtnee Glover
Jan 2, 2026
5.0
Greg and William REALLY did an AMAZING job if I could give them 10 stars I would!!!!!
WR
Will Ross
Jan 2, 2026
5.0
Greg is absolutely amazing and william prepared our food absolutely perfect ... will only order from this location
CT
Christina Trago
Dec 27, 2025
1.0
I just ordered a big buford combo with 5pc wings. They didnt give me my wings (charged me) and the sandwich itself was/looked horrible and unedible. I called and spoke to Greg who said he would not make me another sandwich, nor issue a refund!! He told me i had to come back in the morning!!! But they sure as hell charged me for the chicken wings but refuse to give me a refund or make me another sandwich!!! Spent $18 and they refused to make it right ans at least make me another Big Buford!!! I took pictures of how awful the sandwich looks!!! Unreal!! I will never order from this place again!! DO NOT ORDER FROM THIS RALLYS!!! THEY EVEN MESSED UP MY DRINK!!! WORST RALLYS IN THE CITY!!
I will be calling corporate!
CK
Chris Kretzer
Dec 15, 2025
2.0
No matter if there is one car or four cars in the drive through, it is very slow service and seems like they're always out of something
EC
Ely Conrad
Dec 6, 2025
1.0
I can not longer go to this location, gets the orders wrong every time, always an issue, and not just small issues, like whole meal sizes and orders all together, we were the only ones there and made to pull up for 2 sandwiches and a chicken box, ordered ordered large fries and large drinks, got small fries and drinks after the third time the dude had to bring us our stuff because he kept getting stuff wrong and thr frie boxes were only like half full, so they were half smalls 😆, next time smoke a sativa buddy. If it were just small mess ups, thats one thing, but its always a headache going here, and the employees get too frustrated doing the duties of the positions they themselves applied for and accepted.
What are Rally's operating hours at 1340 West Mound Street?
Rally's is open daily from 10:00 AM to 2:00 AM Sunday through Thursday, and from 10:00 AM to 3:00 AM on Friday and Saturday.
Does Rally's offer drive-thru and take-out services?
Yes, Rally's provides both drive-thru and take-out services for your convenience.
What payment methods are accepted at Rally's?
Rally's accepts American Express, Cash, Check, MasterCard, and Visa for payment.
Can I order food online for delivery from Rally's at this location?
Yes, you can order delivery online from Rally's through their ordering website at https://order.checkersandrallys.com/menu/4043-west-mound-st.
What are some of the popular menu items at Rally's on West Mound Street?
Popular items include the Famous Seasoned Fries, Big Buford, Baconzilla, and the All American Cheeseburger.
What is the dress code when visiting Rally's at 1340 West Mound Street?
The dress code at this Rally's location is casual.
Where is Rally's at 1340 West Mound Street located?
It is located at 1340 West Mound Street, Columbus, OH 43223, USA.
Are there nearby car wash services near Rally's at 1340 West Mound Street?
Yes, Moo Moo Express Car Wash and Central Point Car Wash are nearby and can be convenient for customers who want to get their car cleaned before or after visiting Rally's.
What automotive repair shops are close to Rally's at 1340 West Mound Street?
Nearby automotive services include Star Gloss Auto Appearance, TireTech And Auto Services, Lopez Auto Repair, and Color Magic CARSTAR Collision, useful for customers needing car maintenance while dining at Rally's.
What nearby grocery stores and financial services are accessible near Rally's at West Mound Street?
Customers can visit ALDI USA grocery store and Huntington Bank nearby, making it convenient to shop or handle banking needs before or after meals at Rally's.