Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers frequently reported long wait times, incorrect orders, and unresponsive staff, particularly regarding phone inquiries and mobile orders.
Food Quality
While many customers enjoyed the food, there were complaints about incorrect orders, cold or poorly prepared items, and inconsistent quality.
Staff Behavior
Feedback indicated mixed experiences with staff, ranging from friendly and helpful to rude and overwhelmed, suggesting a need for better management and employee support.
Cleanliness and Atmosphere
Several reviews mentioned unsatisfactory cleanliness and a chaotic atmosphere, particularly during busy times.
Value for Money
Customers appreciated the pricing, especially for meal deals, but some felt that the quality did not justify higher prices.
MM
MAX MACKEY
Oct 21, 2025
5.0
Great place for price!
KW
kitonna ward
Oct 8, 2025
2.0
just wish they could answer the phone dawg.
CJ
claude johnson
Oct 2, 2025
1.0
No salt and pepper, no packs of mustard. It's ready to close down.
CC
CHARLES CARTER
Oct 2, 2025
3.0
Hamburger not made right
I wanted it made with mayo,catsup,onion,and tomato. It had pickles and mustard
SD
Samantha Dingess
Aug 15, 2025
1.0
Placed a mobile order and drove her just to find that no one is there. Lights on food on no one in the building.