Pizza Hut

3.2
512 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 4903 W Broad St in Columbus, OH. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
4903 W Broad St, Columbus, OH
43228, United States

Hours

Reviews

3.2
512 reviews
5 stars
204
4 stars
65
3 stars
48
2 stars
39
1 star
156

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported late deliveries, missing items, and poor handling of orders, often leading to cold food upon arrival.

Customer Service

Many reviews highlighted rude and unhelpful staff, with several customers experiencing hang-ups when trying to resolve issues.

Food Quality

The quality of food has been inconsistent, with complaints about undercooked or overcooked pizzas, incorrect orders, and missing toppings.

Management Problems

Customers expressed dissatisfaction with management's handling of complaints and issues, often feeling ignored or dismissed.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service during specific visits, indicating potential for improvement.
  • CA
    Chris Allen
    Dec 15, 2025
    2.0
    Ordered delivery and it was over a half an hour late of approximate time of delivery. It was Luke warm when received.
  • MM
    Mmmmburgerz
    Nov 7, 2025
    1.0
    Avoid this place, terrible service. Place really tanked, hard. Orders constantly showing up late and incomplete. Todays order was handed off to 5 different drivers. The driver last time didn’t return with the food in hand and was not reimbursed. A small booth with 3 people working isn’t going to cut it, get with the times Pizza Hut. Every pizza chain has drivers, even smaller ones like Flyers, what’s your excuse? I’d be embarrassed to franchise this location. Do better.
  • AS
    A S
    Oct 25, 2025
    1.0
    Missing product RGM said they couldnt refund it or replace it. Pizza was ordered with extras cheese/sauce its bare and dry. 3 "managers" at the store said they had no way to fix the issue.
  • ZL
    Zackary Lowery
    Oct 19, 2025
    1.0
    Our last two deliveries were delayed for nearly two hours until the store was nearly closed, and then we had no recourse for getting the order corrected as they were so close to closing. Our food (which wasn't even ours) arrived cold and dry. This has been a recurring issue, and if you're able to order from another pizza franchise, I recommend it.
  • SE
    Shannon Elizabeth
    Oct 8, 2025
    1.0
    This was disgusting. I wasted $40 on basically cheese bread pizza. We did ask for extra sauce btw and this is what we got. Some dry pizza with a chewy crust.

Frequently Asked Questions About Pizza Hut

What are the operating hours for Pizza Hut at 4903 W Broad St, Columbus, OH?

Pizza Hut at 4903 W Broad St is open Monday to Thursday and Sunday from 10:30 AM to 10:00 PM, and Friday to Saturday from 10:30 AM to 11:00 PM.

What types of services does this Pizza Hut location offer?

This Pizza Hut location offers in-store pickup, curbside pickup, delivery, and no-contact delivery services.