Papa Johns Pizza

3.4
432 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Columbus, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Columbus pizza for any occasion. Call us for pizza delivery in Columbus or stop by 2579 SOUTH HAMILTON ROAD for carryout to order the best pizza in Columbus, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
2579 SOUTH HAMILTON ROAD, Columbus, OH
43232, United States

Hours

Reviews

3.4
432 reviews
5 stars
186
4 stars
50
3 stars
49
2 stars
27
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the staff for being friendly, helpful, and attentive, while some reported rude or unprofessional behavior from certain employees.

Order Accuracy

There were mixed reviews regarding order accuracy, with some customers receiving incorrect or poorly made pizzas, while others reported their orders being correct and well-prepared.

Delivery Speed

Several customers highlighted fast delivery times, but there were also complaints about long wait times and orders being delivered to the wrong address.

Food Quality

Feedback on food quality was inconsistent; while many enjoyed the pizza and found it fresh, others reported issues with undercooked or poorly made pizzas.

Management Issues

Multiple reviews mentioned dissatisfaction with management, particularly regarding handling complaints and customer service.
  • TS
    Tiffany Startup
    Nov 29, 2025
    5.0
    Super fast delivery. Was quoted 1:15 delivery and it got here at 12:55. About 30 min tops. Received all of my dips seasonings that were ordered. Food was hot and fresh and super tasty. This experience has redeemed papa johns for me.
  • ED
    Emily Danesi
    Nov 4, 2025
    5.0
    Amazing staff and service! Pizza is always perfect and just how I order it. 10/10 recommend
  • KM
    Kathryn Morales
    Nov 3, 2025
    5.0
    Angel and her team are great! Anytime I’ve had an issue they fix it, which issues don’t happen often. Pizzas always come delivered fresh and hot!
  • AD
    A.T D
    Nov 1, 2025
    5.0
    The staff done did it again! Make our food Exactly How our picky cells like them. Angel took the order, never once rushed us! She also confirmed the order! I know that her and Miguel were making our orders, and our delivery driver, which is always the sweetest was Tabitha! They always tell us how long it will take for us to receive our order, but it has always arrived prior to The time stated. We have never… NEVER, had a food establishment that would EVER TAKE the time with us while ordering and always make our food on point! We cannot thank the staff enough for being patient with us while we are trying to decide and always making the exception on our food because we’re extremely picky. We have never had to wait long to receive our food! This team at this location is absolutely phenomenal! We appreciate y’all so much and we really want y’all to know that!! Thank you! - For the people that want to call in and be nasty to these amazing people… order else where! These are human beings blaming your order how you tell them too! To read the comments about the workers that we know, is insane and sickening to hear the nasty remarks! These people that get on here and bash this staff, is just miserable inside!! Because they would do anything you want. However,’it’s not a local food pantry. It sounds like the people that complain about these people that are so amazing, just want free food! If it was that easy, we all would be a happy! But this team works so hard to make sure you all get what you want! Enough already about the negative comments about these nice and sweet people! - Thank you to this team for being so amazing!! Please dont pay no attention to these negative freeloaders. Yall keep doing what you’re doing because you all are amazing! Thank you! Oh. And we have NEVER! Had a bad experience with not one person here! We love yall!!!
  • TD
    Todd DeGregory
    Oct 31, 2025
    5.0
    My husband and I have been ordering food from this place for awhile. We live out in the country part of Groveport, and our neighbors property is the cut off. They have made an exception for us and have delivered to us with no problem. We absolutely love the staff at this location. Angel and Miguel has been the best supervisors here. Always so kind and never rushing us off the phone even on their busiest nights. We never feel rushed and we feel like we’ve known them and their staff forever!! Even the drivers that come out to us, are ALWAYS so kind. My husband is very picky with his food and I can be at times! This staff here has never gave us a hard time, and has never treated us different for being a same sex couple. Whenever we call, we are always greeted with a warm welcome, just as if we were calling a family member. We absolutely love the staff over at this location. A HUGE shoutout to Angel (who is such an Angel) and Miguel who we’ve talked to the most on the phones, for always being so kind and not getting frustrated with us when we are indecisive. In this Picture below you have our stuffed crust pizza with extra cheese and pepperoni, we have our chicken Parm bites, and we have my favorite wings as well. Thank you all so much for being so amazing. - You all have an amazing crew over there and we appreciate you all so much!

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Columbus, OH?

Delivery is available daily from 10:00 AM to 1:00 AM, except on Sunday when it ends at midnight.

Can I order takeout from Papa Johns Pizza, and what are the takeout hours?

Yes, takeout is available daily from 10:00 AM to 1:00 AM, with Sunday hours until midnight.