Business Details
About
Pizza RestaurantPapa John's
At Papa Johns Pizza in Columbus, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Columbus pizza for any occasion. Call us for pizza delivery in Columbus or stop by 1314 BETHEL RD for carryout to order the best pizza in Columbus, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.4
271 reviews
5 stars
119
4 stars
37
3 stars
25
2 stars
16
1 star
74
What are people saying?
AI-generated from recent customer reviews
Service Delays
Numerous customers reported significant delays in food delivery and order readiness, often exceeding the promised time.
Staff Performance
While some staff members received praise for their helpfulness and professionalism, others were criticized for rudeness and unprofessional behavior.
Food Quality
Several reviews highlighted issues with food quality, including undercooked pizzas, incorrect orders, and lack of toppings.
Customer Communication
Customers expressed frustration over poor communication regarding order status and delays, with many unable to reach the store for assistance.
Inconsistency
The overall experience varied greatly, with some customers having positive experiences while others reported repeated issues, suggesting inconsistency in service and food quality.
- ATashia taylorJan 5, 20261.0If I could give this place -5 stars I absolutely would. Our order was supposed to be delivered at 8. It did not get to us until after 9. It was cold when it arrived. Thinner than cardboard. Even when we tried to warm it up, it was horrible. Finally calling, the “manager” said they couldn’t remake it because they have no more dough. He “refunded” the account but it never came through. When I called 3 days later to let them know… they told me there’s nothing they could do and I needed to dispute it with my bank. When I called to dispute it, it was a 50 minute wait. WILL NEVER. ORDER. FROM HERE. AGAIN.
- TNTDF NightcoreJan 4, 20261.0I DO NOT RECOMMEND coming to this papa johns. The atmosphere is very bad, They also will say "thank you" sarcastically about the tips you leave. One of the employees brought her baby and was holding the baby while working and putting the baby on the counters while working on orders. I also had to wait here for a hour to get one pizza. Just all around worst experience I've ever had in a papa johns.
- CBchris bensonDec 19, 20252.0Can't recommend. Several times food has been quite late, staff has waited over 15 minutes to acknowledge me when I come in to pick up my order after the app said the order was ready. Now the delivery was 1 hour and 15 minutes late and cold.
- BAbrittany adamsDec 18, 20255.0Floyd was so nice and went above and beyond to ensure a good experience. He was very patient as well. I’ll be ordering my pizza from here now specifically because of him. Keep him around! Thank you!!
- SBSamuel BallaDec 7, 20252.0Advice: don't pre-tip. Food was more than 10 minutes later than the delivery windows and the pizza was room temp. No communication. The delivery driver made excuses about being "slammed" and the person who cut the pizza was obviously not making much effort, see picture.
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza at 1314 BETHEL RD, Columbus?
Delivery is available Monday to Thursday and Sunday from 9:30 AM to 11:00 PM, and on Friday and Saturday from 9:30 AM to midnight.
Can I pick up my order from Papa Johns Pizza at 1314 BETHEL RD?
Yes, takeout is available with the same hours as delivery: 9:30 AM to 11:00 PM on most days and until midnight on Fridays and Saturdays.
Does Papa Johns Pizza offer no-contact delivery?
Yes, Papa Johns Pizza provides no-contact delivery to ensure a safe ordering experience.
How can I order Papa Johns Pizza for delivery or carryout online?
You can order online for delivery or carryout via Papa Johns' official order links, including their website and mobile apps.
Where is Papa Johns Pizza located in Columbus, OH?
Papa Johns Pizza is located at 1314 BETHEL RD, Columbus, OH 43220, USA.
What menu items does Papa Johns Pizza offer?
The menu includes pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Is Papa Johns Pizza open on holidays like Christmas and New Year's?
Papa Johns is closed on Christmas Day (December 25, 2024) but open on December 24 until 1:00 AM, and on December 31 and January 1 from 9:30 AM to 11:00 PM.
Are there any nearby places where I can visit before or after getting pizza at Papa Johns?
Yes, nearby places include UGA Games (a video game and music store) and Baskin-Robbins (an ice cream and bakery shop). You can enjoy some gaming or dessert alongside your pizza visit.
Where can I get a massage near Papa Johns Pizza?
Nearby massage options include Bestmassageintown and Best Massage, providing convenient spots to relax after your meal.
Are there any automotive services near the Papa Johns on Bethel Rd?
Yes, automotive services nearby include Valvoline Instant Oil Change, AAA Ohio, AAA Car Care Plus: Columbus Northwest, Tire Choice Auto Service Centers, and Bethel Road Car Wash.