Papa Johns Pizza

3.4
264 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Columbus, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Columbus pizza for any occasion. Call us for pizza delivery in Columbus or stop by 1314 BETHEL RD for carryout to order the best pizza in Columbus, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1314 BETHEL RD, Columbus, OH
43220, United States

Hours

Reviews

3.4
264 reviews
5 stars
117
4 stars
36
3 stars
25
2 stars
14
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude behavior and poor handling of complaints.

Order Accuracy

Frequent issues with incorrect orders, missing items, and poor communication regarding order status.

Food Quality

Inconsistent food quality; some customers enjoyed the pizza while others found it inedible or poorly prepared.

Staffing Issues

Reports of understaffing leading to long wait times and overwhelmed employees.

Cleanliness Concerns

Multiple complaints about unsanitary practices, including employees not washing hands and food contamination.
  • AL
    Ari Levine
    3 days ago
    2.0
    Do not order through the app here, they knowingly have issues with delays in their systems... Two orders now I've placed well in advanced and it says 10-15 minutes I show up 20 minutes later and they haven't even put it in the oven? When I asked the guy at the register if they've had this issue before he said it happens all of the time... I've never had this happen at other Papa Johns locations.. also they still messed up my order and cut it incorrectly and forgot the green peppers..
  • BB
    Brian B
    Nov 8, 2025
    2.0
    We ordered a large stuffed crust with onions and banana peppers. Very disappointed. The pizza was undercooked and doughy and we even ordered "well done". The banana peppers on this pizza you could count on one hand. Several pieces had no peppers at all. Definitely not up to Papa John's standards.
  • BM
    Brittany McDonald
    Oct 31, 2025
    1.0
    Was sent the wrong pizza and wait on the phone for over half an hour to speak to someone at the store.
  • TP
    Tamara Parker
    Oct 30, 2025
    1.0
    Went to pick up my order on 10/29 and waited at the counter for 20 minutes while the workers ignored me. Never even greeted me. My order was ready I just needed to pay. The one lady was nice I will say and she asked the other worker if he could wait on me while she was pulling pizzas out of the oven. And he literally told her no that he did not have to.
  • SM
    Stephanie Macias
    Oct 16, 2025
    5.0
    Always come in here and they always have a smile on their face!! Very patient with me and other customers!!

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza at 1314 BETHEL RD, Columbus?

Delivery is available Monday to Thursday and Sunday from 9:30 AM to 11:00 PM, and on Friday and Saturday from 9:30 AM to midnight.

Can I pick up my order from Papa Johns Pizza at 1314 BETHEL RD?

Yes, takeout is available with the same hours as delivery: 9:30 AM to 11:00 PM on most days and until midnight on Fridays and Saturdays.