Papa Johns Pizza

3.4
271 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Columbus, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Columbus pizza for any occasion. Call us for pizza delivery in Columbus or stop by 1314 BETHEL RD for carryout to order the best pizza in Columbus, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1314 BETHEL RD, Columbus, OH
43220, United States

Hours

Reviews

3.4
271 reviews
5 stars
119
4 stars
37
3 stars
25
2 stars
16
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Delays

Numerous customers reported significant delays in food delivery and order readiness, often exceeding the promised time.

Staff Performance

While some staff members received praise for their helpfulness and professionalism, others were criticized for rudeness and unprofessional behavior.

Food Quality

Several reviews highlighted issues with food quality, including undercooked pizzas, incorrect orders, and lack of toppings.

Customer Communication

Customers expressed frustration over poor communication regarding order status and delays, with many unable to reach the store for assistance.

Inconsistency

The overall experience varied greatly, with some customers having positive experiences while others reported repeated issues, suggesting inconsistency in service and food quality.
  • AT
    ashia taylor
    Jan 5, 2026
    1.0
    If I could give this place -5 stars I absolutely would. Our order was supposed to be delivered at 8. It did not get to us until after 9. It was cold when it arrived. Thinner than cardboard. Even when we tried to warm it up, it was horrible. Finally calling, the “manager” said they couldn’t remake it because they have no more dough. He “refunded” the account but it never came through. When I called 3 days later to let them know… they told me there’s nothing they could do and I needed to dispute it with my bank. When I called to dispute it, it was a 50 minute wait. WILL NEVER. ORDER. FROM HERE. AGAIN.
  • TN
    TDF Nightcore
    Jan 4, 2026
    1.0
    I DO NOT RECOMMEND coming to this papa johns. The atmosphere is very bad, They also will say "thank you" sarcastically about the tips you leave. One of the employees brought her baby and was holding the baby while working and putting the baby on the counters while working on orders. I also had to wait here for a hour to get one pizza. Just all around worst experience I've ever had in a papa johns.
  • CB
    chris benson
    Dec 19, 2025
    2.0
    Can't recommend. Several times food has been quite late, staff has waited over 15 minutes to acknowledge me when I come in to pick up my order after the app said the order was ready. Now the delivery was 1 hour and 15 minutes late and cold.
  • BA
    brittany adams
    Dec 18, 2025
    5.0
    Floyd was so nice and went above and beyond to ensure a good experience. He was very patient as well. I’ll be ordering my pizza from here now specifically because of him. Keep him around! Thank you!!
  • SB
    Samuel Balla
    Dec 7, 2025
    2.0
    Advice: don't pre-tip. Food was more than 10 minutes later than the delivery windows and the pizza was room temp. No communication. The delivery driver made excuses about being "slammed" and the person who cut the pizza was obviously not making much effort, see picture.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza at 1314 BETHEL RD, Columbus?

Delivery is available Monday to Thursday and Sunday from 9:30 AM to 11:00 PM, and on Friday and Saturday from 9:30 AM to midnight.

Can I pick up my order from Papa Johns Pizza at 1314 BETHEL RD?

Yes, takeout is available with the same hours as delivery: 9:30 AM to 11:00 PM on most days and until midnight on Fridays and Saturdays.