Papa Johns Pizza

2.8
222 reviews
Get DirectionsCallWebsite

Business Details

4683 MORSE RD, Columbus, OH
43230, United States
(614) 478-3322
https://locations.papajohns.com/united-states/oh/43230/columbus/4683-morse-rd?utm_source=gmb&utm_medium=organic
GoogleFacebookInstagramTwitter

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Columbus, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Columbus pizza for any occasion. Call us for pizza delivery in Columbus or stop by 4683 MORSE RD for carryout to order the best pizza in Columbus, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
4683 MORSE RD, Columbus, OH
43230, United States

Hours

Reviews

2.8
222 reviews
5 stars
70
4 stars
28
3 stars
15
2 stars
9
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, unresponsive staff, and poor customer service, including being placed on hold for extended periods.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including incorrect items, missing ingredients, and poorly prepared food.

Staff Behavior

Several customers experienced rude or unprofessional behavior from staff, including delivery drivers, which contributed to negative experiences.

Food Quality

There were mixed reviews on food quality, with some customers praising the taste while others reported cold, undercooked, or poorly made pizzas.

Management Concerns

Customers expressed dissatisfaction with management's handling of complaints and overall store operations, indicating a need for better training and accountability.
  • JH
    Jordan Helman
    2 days ago
    1.0
    Multiple orders wrong from deliveries and bad customer service in store. This review is the culmination of multiple poor experiences. Based on reading other reviews, management clearly doesn’t care, which is unfortunate.
  • JM
    Josh Mason
    Nov 25, 2025
    1.0
    Genuinely the worst experience of my life I have no words. Retrain every single person in the store PLEASE
  • KH
    karolina hana
    Nov 11, 2025
    1.0
    They did awful. I waited 2 hours for a medium pizza! They don’t even know how to answer a phone.
  • EC
    Elaine Cowgill
    Oct 20, 2025
    1.0
    At 20 minutes late tried to call to check and it was an automated line saying they were behind. After waiting another 20 minutes, the order was inexplicably canceled.
  • TR
    Tracy Rice
    Oct 7, 2025
    4.0
    My order was not made very well last night. I contacted Papa Johns this morning, spoke with the manager, Johna, who was absolutely awesome and understanding. She politely remade my order correctly. Thank you Johna
Read more reviews on Google

Frequently Asked Questions About Papa Johns Pizza

What are the regular delivery hours for Papa Johns Pizza at 4683 Morse Rd, Columbus, OH?

Delivery is available Monday to Thursday and Sunday from 9:30 AM to 11:00 PM, and Friday to Saturday from 9:30 AM to 12:00 AM.

Does Papa Johns Pizza offer takeout services, and what are the takeout hours?

Yes, Papa Johns Pizza offers takeout with hours matching delivery times: 9:30 AM to 11:00 PM Monday-Thursday and Sunday, and until midnight on Fridays and Saturdays.