Papa Johns Pizza

3.2
223 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Columbus, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Columbus pizza for any occasion. Call us for pizza delivery in Columbus or stop by 7430 SAWMILL RD for carryout to order the best pizza in Columbus, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
7430 SAWMILL RD, Columbus, OH
43235, United States

Hours

Reviews

3.2
223 reviews
5 stars
90
4 stars
30
3 stars
18
2 stars
15
1 star
70

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including undercooked pizzas, missing toppings, and burnt items.

Customer Service

Numerous reviews highlighted poor customer service, including rudeness from staff, long wait times, and unhelpful responses to complaints.

Delivery Issues

Customers frequently experienced delays in delivery, incorrect orders, and cancellations without notification.

Positive Experiences

Some customers praised the food quality and service, noting fast delivery and friendly staff, although these were less common.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions at the location, including reports of insects and unclean environments.
  • MA
    Micheal Arteaga
    Nov 6, 2025
    1.0
    just not great 👎
  • GR
    Govhar Ramazanova
    Nov 2, 2025
    1.0
    Man name is Denri Newman he is so rude. I orded pizza they said 25minutes they prepared more than 40minutes and when I arrived there cashier said that it not my problem customer service problem. Denri was so rude to me before 2 times when I ordered I asked no cut 2 times he did cut and at the end I didn't take pizza from there. It was last year. He knows my face for this he did againg same rudness to me.
  • BH
    Bryan Hammond
    Nov 1, 2025
    1.0
    Papa John's, why would you only schedule 1 person on a saturday when there is a noon OSU game. I ordered 15 pies and the guy on the phone said it would only be 20 mins, I told him I didnt need them for an hour and a half, he insisted no it will be ready in 20. I get a call from the store just to find out the person I talked to was a call center in the Philippines... wow. I feel so great knowing I gave my CC info over the phone to someone in ANOTHER COUNTRY. Whoever is in charge of scheduling doesnt have any common sense. There needs to be better communication to these call centers. Showed up to get my pizzas at the agreed upon time just to be told its another 30 min wait. Which would have been the time I told them I needed it originally. Will not be ordering again from Papa John's.
  • GW
    George William
    Oct 30, 2025
    4.0
    I had a veg pizza , it was really good Thank you papa johns
  • RS
    Ruby Solis
    Aug 9, 2025
    1.0
    Incredibly rude, paid for a pizza and didn't even get it

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Columbus, OH?

Delivery is available daily from 9:30 AM to midnight, except on Fridays and Saturdays when it extends to 1:00 AM.

Can I order Papa Johns Pizza online for delivery or carryout?

Yes, you can place online orders for both delivery and carryout via the Papa Johns website or mobile app.