Papa Johns Pizza

2.8
489 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Columbus, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Columbus pizza for any occasion. Call us for pizza delivery in Columbus or stop by 3691 SULLIVANT AVE for carryout to order the best pizza in Columbus, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3691 SULLIVANT AVE, Columbus, OH
43228, United States

Hours

Reviews

2.8
489 reviews
5 stars
153
4 stars
56
3 stars
44
2 stars
34
1 star
202

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders and missing items.

Delivery Issues

Many customers experienced long wait times and orders that were never delivered.

Customer Service

Numerous reviews highlighted unprofessional and rude staff interactions.

Food Quality

Mixed feedback on food quality, with some praising it while others reported undercooked or cold items.

Cleanliness

Concerns raised about the cleanliness of the store and food preparation practices.
  • EH
    Evander Hubbard
    Nov 17, 2025
    1.0
    My kids have been waiting more than 2 hours for our food and they won’t answer the phone to let me know what’s going on! This is by far the worst pizza place ever, not Papa John’s, just the location on Sullivent Ave.
  • KK
    Ken
    Nov 8, 2025
    1.0
    I miss clicked on door dash. Called into the store to try and get the order fixed. I was left on hold for 10 minutes when fallowing their instructions. Called in to the new order line, talked with a guy, and was basically told "not my problem"
  • PF
    Pheonix Flames
    Nov 7, 2025
    1.0
    Give a 0 if I could Friday November 7th 2025 at 7:45pm I have now sat on hold for 45 minutes they just keep putting me back on hold and I haven't even talked to anyone in the store. Will take my money but won't answer the phone so I can ask way my food is 40 minutes late
  • KS
    Kristina Schworer
    Nov 7, 2025
    1.0
    If I could give negative stars I would. Staff is rude and openly speaking about weed and rolling blunts with a waiting area full of people I'm talking shoulder to shoulder. When confronted that they should stop talking about weed they all got mad and openly told customers to shut up or wait.
  • TP
    Tavonya Prunty
    Oct 26, 2025
    1.0
    Ordered $50 worth of food from this location, waited over two hours for delivery, and guess what? Received absolutely nothing. I called the location to explain the situation, and try to come to a resolution. Only for three employees to try and gaslight me into saying they handed it to me, and there was nothing they could do since they completed the delivery. They stated that they delivered it to a tall white woman with blonde hair, I’m short and Asian with black hair. I’ve worked in the food industry, so I am extremely patient and understanding. However, the staff at this location was extremely unprofessional and idiotic.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza at 3691 Sullivant Ave, Columbus, OH?

Papa Johns Pizza offers delivery from 9:30 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:30 AM to 2:00 AM on Friday and Saturday.

Can I order pizza for carryout at Papa Johns Pizza on Sullivant Ave?

Yes, the carryout hours are the same as delivery hours: 9:30 AM to 1:00 AM Sunday through Thursday, and 9:30 AM to 2:00 AM on Friday and Saturday.