Papa Johns Pizza

2.7
384 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Columbus, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Columbus pizza for any occasion. Call us for pizza delivery in Columbus or stop by 1692 Morse Road for carryout to order the best pizza in Columbus, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1692 Morse Road, Columbus, OH
43229, United States

Hours

Reviews

2.7
384 reviews
5 stars
111
4 stars
44
3 stars
31
2 stars
21
1 star
177

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as burnt pizzas, incorrect toppings, and even food safety concerns.

Customer Service

Many reviews highlighted poor customer service experiences, including rude staff, long wait times, and unhelpful responses to complaints.

Delivery Issues

Numerous customers experienced late deliveries, missing items, and incorrect orders, leading to frustration and dissatisfaction.

Management Response

Some customers noted that while certain managers were helpful, others were unprofessional and dismissive, failing to resolve issues effectively.

Positive Experiences

Despite the negative feedback, there were a few positive reviews praising specific employees for their excellent service and the quality of the food.
  • AF
    Arthur Franklin
    Oct 18, 2025
    4.0
    Good
  • MH
    Melinda Hathaway
    Oct 5, 2025
    5.0
    THANK YOU BRAYDEN- you saved football Sunday. The pizza was awesome
  • RC
    Richard Clemons
    Sep 25, 2025
    1.0
    Food was horrible. Asked for extra cheese on one and it definitely wasn't there. My other pizza was so saucy my toppings just slid off and did not ask for extra sauce. Waited for someone to cash me out for 10 minutes. No hang on, one minute or anything. Disappointed, like come on. Y'all could have done better, shame on y'all.
  • RR
    RT Recovery
    Sep 19, 2025
    1.0
    Bad customer service on the front desk
  • SA
    Shalom Alliance
    Sep 9, 2025
    5.0
    I wanted to give an A++ to Javon (spelling might be wrong) at this Papa John's location who went above and beyond for my family tonight. I accidentally called in an order to the wrong location and he not only helped me get an order in but made sure I got my pizza as quickly as possible so I could feed my hungry kids after a really long day. Excellent customer service. Thank you! I hope someone in management sees this. He also mentioned extra savings if we used the app!

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza at 1692 Morse Road, Columbus, OH?

Delivery is available from 9:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.

Does Papa Johns Pizza offer takeout services?

Yes, takeout is available during the same hours as delivery: 9:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.