Panera Bread

3.8
287 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Columbus is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
8811 Orion Place, Columbus, OH
43240, United States

Hours

Reviews

3.8
287 reviews
5 stars
146
4 stars
49
3 stars
24
2 stars
18
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Mixed reviews on food quality, with some praising the taste while others complained about cold or poorly made items.

Cleanliness

The cleanliness of the location received positive feedback, with many noting it was well-kept and tidy.

Pricing Concerns

Numerous customers expressed dissatisfaction with high prices relative to the portion sizes and quality of food.

Staff Friendliness

While some staff were noted as friendly and helpful, others were described as indifferent or unhelpful.
  • BC
    Bhargavi Chava
    1 day ago
    1.0
    Too much waiting time.worst drive thru maintenance.
  • SE
    Sony Ebin
    2 days ago
    1.0
    Last Thursday evening, I visited the store to order a few pastries for the next day. The woman at the counter was very helpful and patient while taking my order. However, when she needed a supervisor to approve an override, the supervisor was surprisingly rude. She told me that if I wanted to place an order again, I should use the app or call by phone. If that’s the case, why even keep the counter open for orders?
  • DB
    Dylan Bateman
    Nov 8, 2025
    1.0
    Ordered delivery, child’s entree was missing, sides were missing, and my green tea was replaced with Mountain Dew. I was offered a credit for a future order, which of course does me zero good because I will not make the mistake of ordering here again.
  • BB
    Bob Not Quite The Builder
    Nov 6, 2025
    5.0
    Sasha is very friendly and patient, especially after I’ve had a long day. 😊
  • KO
    Kathy O
    Oct 19, 2025
    1.0
    Water for tea was cold and there was a hair in my sandwich sticking out from between the cheese. Over priced. $10 for a crappy half a sandwich. I thought we were getting a whole sandwich but it was just a half. When I told the manager I thought we ordered a whole sandwich and wanted another half, she told me I had to pay another $10 for another half. She wouldn’t sell me the other half of a sandwich for the $3 difference for what should have been the whole price sandwich. Bad. I won’t be back!

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the opening hours of Panera Bread in Columbus, OH?

Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM.