CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Columbus is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers reported issues with food quality, including cold soup, incorrect orders, and unsatisfactory taste.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted cleanliness problems, particularly in the dining area and bathrooms.
Staff Attitude
While some reviews praised friendly staff, others reported negative interactions, particularly with management.
Inconsistency
Customers experienced inconsistency in food preparation and service, leading to dissatisfaction with their overall experience.
CZ
Catherine Z
Feb 14, 2026
5.0
Great sandwiches! Fast-ish service in drive-thru considering the food is made to order. Only eaten-in once so not sure of service inside but drive-thru is great!
R0
Rebekah 0089
Feb 5, 2026
1.0
Unfortunately this Panera needs some major quality control from upper management.
I have been to many Panera’s across many states and unfortunately this has been the worst location I have been to when it comes to the quality of the food. They have disappointed me ever time, and in general so has the greater Columbus area Paneras.
Soup: every time I get it, the texture and consistency can be described as watered-down. It is as if you added an extra pint of water to the recipe. Sincerely, this has happened every time, and ruins the consistently, texture, and taste.
The baguette that comes with the soup cannot be called a baguette. It tastes and has the consistency of a loaf of white whole wheat bread. I have not had bread this bad anywhere else, this is sincerely a huge quality issue.
The sandwiches and salad are always okay but mediocre at best. Usually not an ideal temperature or ingredient mixture ratio completely off.
I don’t have insane expectations for Panera, it’s a Panera… but I’ve had other Panera’s have actual good food. So location falls very short in comparison. They definitely have a 1-2 people on it staff seeming to try to hold things together while the rest mess around.
Some district manager to another, I suggest a district manager get over here asap.
BM
Brad Midgley
Nov 20, 2025
1.0
The soup was cold.
The kitchen staff were screaming at each other like banshees.
JM
Jeff McCullough
Feb 8, 2018
4.0
Great location and service. Kind of hard to find the bathrooms
Does Panera Bread at 880 West 3rd Ave accept reservations?
No, Panera Bread does not accept reservations.
What are the operating hours for Panera Bread in Columbus, OH?
Panera Bread is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.
Can I order Panera Bread online or via an app?
Yes, you can order online through their website or use the Panera Bread app available on the Apple App Store.
Does Panera Bread offer delivery and drive-thru services?
Yes, this location offers delivery and has a drive-thru lane for convenient service.
What types of meals are served at Panera Bread Columbus?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What are some popular specialty items available at Panera Bread?
Specialties include You Pick Two options, Power Menu items, hand-tossed and artisan breads, flatbread sandwiches, soups in bread bowls, and vegetarian broth bowls.
What payment methods does Panera Bread in Columbus accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What are some nearby coffee shops to Panera Bread where I could grab a drink before or after my visit?
Nearby coffee shops include Starbucks and Winans Chocolates + Coffees, both great options for coffee and treats.
Are there any health services close to Panera Bread for visitors' convenience?
Yes, nearby health services include WorkHealth Grandview, OhioHealth WorkHealth Grandview, OhioHealth Urgent Care Grandview, Polaris Dental Care, and Columbus OB/GYN Grandview.
Where can I find banking or ATM services near Panera Bread in Columbus?
Nearby banking services include Wright-Patt Credit Union, Huntington Bank, Bank of America ATM, and The Huntington National Bank.
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