CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Columbus is here with warmth and welcome. Panera Bread. Food as it should be.
Many reviews mentioned declining food quality, including cold meals, incorrect items, and poor portion sizes.
Cleanliness
Several customers noted cleanliness issues, particularly in restrooms and dining areas.
Customer Experience
Mixed experiences with customer service; some employees were praised for their friendliness while others were criticized for rudeness.
Value for Money
Customers expressed dissatisfaction with pricing relative to portion sizes and food quality.
JB
James Earl Bond
2 days ago
1.0
Came the other day for my daily black coffee since panera coffee is my go to. An hr later felt sick, like puking. It was the only thing I ingested at the time. Never happened before at a Panera location.
KK
Knot Kool
3 days ago
1.0
Not sure why the rude service. Thanks
PT
Phil Taylor
Nov 13, 2025
1.0
Ordered online a whole Chicken Caesar salad and got NO Chicken on it. Also, no fork (only spoon)...how many people eat salad with a spoon? Called store and was told I have to come back to fix. Asked about Rewards credit or other but was sold they cannot do anything. Paid by gift card so I can't dispute cost. Manager would not even talk to me. Poor service the employee who answered phone did not even apologize for the problem. Owner needs to do some training starting with the Manager!
LO
Lisa Olszewski
Nov 11, 2025
5.0
As always, Panera's food is delicious! Their winter autumn squash soup is definitely worth a try.
RR
Ray Rous
Oct 29, 2025
2.0
Panera used to be such a good place to eat. They had the best rye bread with caraway seeds.
The changes they went through really brought the place downhill.
I still occasionally get the sourdough bread, or a pastry. But the prices are such that I only do that on occasion.
My last visit I had to wait a long time for service. This trend towards kiosk orders is annoying.
Does Panera Bread at 3874 Morse Rd accept reservations?
No, Panera Bread does not accept reservations at this location.
What are the operating hours of Panera Bread on weekdays?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Friday.
What time does Panera Bread open and close on Sundays?
On Sundays, Panera Bread operates from 7:00 AM to 8:00 PM.
Can I order food for delivery from this Panera Bread location?
Yes, delivery is available daily from 6:00 AM to 9:00 PM Monday through Saturday, and till 8:00 PM on Sunday.
What meals are served at Panera Bread?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Which payment options are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Panera Bread location have a drive-thru service?
Yes, this location offers a drive-thru service for convenience.
What nearby restaurants can I visit before or after dining at Panera Bread?
Nearby dining options include HomeTown Buffet, Miller's Ale House - Columbus Easton, Kobe Japanese Steakhouse, Taco Bell, Applebee's Grill + Bar, Seafood Shake Boil, and Charleys Cheesesteaks and Wings.
Which nearby stores can be visited for shopping when visiting Panera Bread?
Shopping options close to Panera Bread include Sports Authority Sporting Goods, GameStop, Jack's Pets, Walmart, Uptown Cheapskate, Men’s Wearhouse, Spirit Halloween, and Scrubs & Beyond.
Are there any nearby facilities that can assist with transactions or personal needs near Panera Bread?
Yes, nearby amenities include a Chase ATM for banking, Regal Nails and Bigbossynails for nail care, SmartStyle Hair Salon and Great Clips for hair services, and Walmart Vision and Glasses for eye care.