Panera Bread

3.4
396 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Columbus is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3874 Morse Rd, Columbus, OH
43219, United States

Hours

Reviews

3.4
396 reviews
5 stars
158
4 stars
64
3 stars
42
2 stars
36
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

While some customers enjoyed the food, many expressed disappointment with incorrect or subpar meals, including missing ingredients and poor portion sizes.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty tables and restrooms.

Atmosphere

The atmosphere received mixed reviews, with some praising the cozy environment while others noted noise and discomfort.

Management Concerns

Customers expressed dissatisfaction with management's handling of complaints and overall store operations.
  • MS
    Mark Slack
    2 days ago
    3.0
    They have music outside but not inside. Was I supposed to sit on the curb?
  • WC
    Wayne Charles
    Jan 1, 2026
    4.0
    Still very good food, bread is still good. Great selection
  • 44
    4everrocknrollfan
    Dec 28, 2025
    2.0
    I order from this location via DoorDash because it’s closest and have also went to the restaurant, but my negative review stems solely from the DoorDash experience. Numerous times there have been items missing or they give me the wrong item. After the experience today, I decided to leave a review because I’m fed up with the service. They clearly don’t pay attention and seal the bag for the dasher without a second thought. Thankfully, DoorDash gives me a refund each time but it’s absolutely ridiculous this keeps happening at this location. My most recent order only had two sandwiches and a soup and one of the sandwiches was missing when my boyfriend and I unsealed the bag. For the price point they should be making sure all the food is there before they seal it. Definitely don’t recommend ordering from here or the service.
  • JM
    Jennifer Martin
    Dec 23, 2025
    1.0
    Horrible!!! Dirty, out of everything, and horrible staff. I ordered a grilled cheese for my child and they had no regular bread. Had to put in on ciabatta, and for a 3 year old thats crazy. I then order tomato soup, and they were out of that too!!! Worst panera ever!!
  • AH
    Abby Heller
    Dec 16, 2025
    3.0
    My food is always amazing here but the wait at the drive thru is impossible it takes so long for them to get one order out I'm sorry but that's not ok

Frequently Asked Questions About Panera Bread

Does Panera Bread at 3874 Morse Rd accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the operating hours of Panera Bread on weekdays?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Friday.