CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Columbus is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
While some customers enjoyed the food, many expressed disappointment with incorrect or subpar meals, including missing ingredients and poor portion sizes.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and restrooms.
Atmosphere
The atmosphere received mixed reviews, with some praising the cozy environment while others noted noise and discomfort.
Management Concerns
Customers expressed dissatisfaction with management's handling of complaints and overall store operations.
MS
Mark Slack
2 days ago
3.0
They have music outside but not inside. Was I supposed to sit on the curb?
WC
Wayne Charles
Jan 1, 2026
4.0
Still very good food, bread is still good. Great selection
44
4everrocknrollfan
Dec 28, 2025
2.0
I order from this location via DoorDash because it’s closest and have also went to the restaurant, but my negative review stems solely from the DoorDash experience. Numerous times there have been items missing or they give me the wrong item. After the experience today, I decided to leave a review because I’m fed up with the service. They clearly don’t pay attention and seal the bag for the dasher without a second thought. Thankfully, DoorDash gives me a refund each time but it’s absolutely ridiculous this keeps happening at this location. My most recent order only had two sandwiches and a soup and one of the sandwiches was missing when my boyfriend and I unsealed the bag. For the price point they should be making sure all the food is there before they seal it. Definitely don’t recommend ordering from here or the service.
JM
Jennifer Martin
Dec 23, 2025
1.0
Horrible!!! Dirty, out of everything, and horrible staff.
I ordered a grilled cheese for my child and they had no regular bread. Had to put in on ciabatta, and for a 3 year old thats crazy. I then order tomato soup, and they were out of that too!!!
Worst panera ever!!
AH
Abby Heller
Dec 16, 2025
3.0
My food is always amazing here but the wait at the drive thru is impossible it takes so long for them to get one order out I'm sorry but that's not ok
Does Panera Bread at 3874 Morse Rd accept reservations?
No, Panera Bread does not accept reservations at this location.
What are the operating hours of Panera Bread on weekdays?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Friday.
What time does Panera Bread open and close on Sundays?
On Sundays, Panera Bread operates from 7:00 AM to 8:00 PM.
Can I order food for delivery from this Panera Bread location?
Yes, delivery is available daily from 6:00 AM to 9:00 PM Monday through Saturday, and till 8:00 PM on Sunday.
What meals are served at Panera Bread?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Which payment options are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Panera Bread location have a drive-thru service?
Yes, this location offers a drive-thru service for convenience.
What nearby restaurants can I visit before or after dining at Panera Bread?
Nearby dining options include HomeTown Buffet, Miller's Ale House - Columbus Easton, Kobe Japanese Steakhouse, Taco Bell, Applebee's Grill + Bar, Seafood Shake Boil, and Charleys Cheesesteaks and Wings.
Which nearby stores can be visited for shopping when visiting Panera Bread?
Shopping options close to Panera Bread include Sports Authority Sporting Goods, GameStop, Jack's Pets, Walmart, Uptown Cheapskate, Men’s Wearhouse, Spirit Halloween, and Scrubs & Beyond.
Are there any nearby facilities that can assist with transactions or personal needs near Panera Bread?
Yes, nearby amenities include a Chase ATM for banking, Regal Nails and Bigbossynails for nail care, SmartStyle Hair Salon and Great Clips for hair services, and Walmart Vision and Glasses for eye care.