Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Columbus is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
983 reviews
5 stars
368
4 stars
223
3 stars
118
2 stars
93
1 star
181
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and unclean bathrooms.
Food Quality
There were numerous complaints about food quality, including stale items, incorrect orders, and small portion sizes.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
Overall Experience
Many customers expressed disappointment with their experiences, indicating a decline in the quality and service at this location.
- DDDavid Daza1 day ago1.0This place blows. Customer service is ridiculous. Why do I show up 10 mins after ordering and still have to wait another 10 mins for my food to be ready? It's an egg sandwhich and a bagel!? And there's no one in line. Truly pathetic this is.
- CJChoi JoonOct 30, 20251.0This store is a disgrace.
- AMAngie MillerOct 17, 20255.0Yummy
- MPMichael PetryOct 5, 20255.0Had a issue with an order. I approached an employee, manager (I hope) Her name tag looked like KM or Ki. Later found it was Kim. She fixed my food, personally I think. I never stop at Panera but WOW. I will definitely be exploring this chain closer. I live in Marysville Ohio but the Hilliard location seems to have it great. Hope Kim is the Manager up here.
- MWM WineSightSep 30, 20251.0Online order has issue and took away $5 coupon. The worst is having a fiber coupon then losing it for some dumb tech garbage food
Frequently Asked Questions About Panera Bread
Does Panera Bread at 1531 Hilliard Rome Road accept reservations?
No, this Panera Bread location does not accept reservations.
What are the operating hours for Panera Bread in Columbus, OH?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays.
What meals can I find at Panera Bread on Hilliard Rome Road?
They serve breakfast, lunch, brunch, and dinner with a menu featuring soups, salads, sandwiches, and freshly baked breads.
Can I order food for delivery or pickup from this Panera Bread location?
Yes, Panera Bread offers delivery, drive-thru, and pickup services including Rapid Pick-Up for quick ordering.
What payment methods are accepted at Panera Bread on Hilliard Rome Road?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there an app to order from Panera Bread easily?
Yes, you can order through the Panera Bread app available on the Apple App Store as well as online on their website.
What kind of atmosphere and attire should I expect at Panera Bread?
Panera Bread offers a warm and welcoming environment with a casual dress code.
Are there any convenient places near Panera Bread where I can shop or relax after my meal?
Yes, nearby you can visit Meijer supermarket for groceries and bakery items, or relax at Starbucks coffee shop just a short distance away.
Is there public transportation access near Panera Bread on Hilliard Rome Road?
Yes, the Central Ohio Transit Authority-RENNER RD PARK AND RIDE bus station is nearby, providing convenient transit options to reach Panera Bread.
What other dining options are nearby Panera Bread?
Nearby dining options include McAlister's Deli, Five Guys, Applebee's Grill + Bar, Applebees Neighborhood Grill & Bar, Average Joe's Sports Bar, IHOP, Firehouse Subs Renner Road, and Freddy's Frozen Custard & Steakburgers.