Brand Certified
Panera Bread
3.5(993 reviews)
Certified by Panera Bread • Feb 22, 2026
Business Details
1531 Hilliard Rome Road, Columbus, OH
43228, United States
Certified by Panera Bread • Feb 22, 2026
(614) 335-6100
Certified by Panera Bread • Feb 22, 2026
https://www.panerabread.com/en-us/cafe/locations/oh/columbus/1531-hilliard-rome-road
Certified by Panera Bread • Feb 22, 2026
About
Certified by Panera Bread • Feb 22, 2026
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Columbus is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Panera Bread • Feb 22, 2026
Hours
Certified by Panera Bread • Feb 22, 2026
Reviews
3.5
993 reviews
5 stars
372
4 stars
225
3 stars
121
2 stars
93
1 star
182
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff friendliness is mixed; while some customers praised the service, others reported rude interactions and poor handling of orders.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like stale bread, incorrect orders, and small portion sizes.
Cleanliness
Numerous reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the dining area and bathrooms.
Wait Times
Several customers complained about long wait times for food, both for in-store orders and drive-thru, indicating a need for better efficiency.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the ambiance while others noted it was disrupted by staff behavior and cleanliness issues.
- CWCharley WolfeFeb 11, 20263.0My sandwich was not so good, my uncle's was good, so hit and miss , and Pricey$$
- KSKris SmithJan 29, 20264.0Very friendly person at the drive thru
- DWDelmer WellsDec 27, 20255.0I've had breakfast here on a recent Friday and a Saturday. It had a very peaceful and relaxing atmosphere both times. The staff is great. Coffee and breakfast sandwiches are top-notch.
- MHMark HamiltonDec 21, 20253.0Soups are good. Prices are very high. Food does not warrant the price
- MMMylah MorrisDec 15, 20254.0There was only one register open and no kiosk ordering options so I had to wait to order. My order took maybe 10-15 minutes once I placed it but it came out good.
Frequently Asked Questions About Panera Bread
Does Panera Bread at 1531 Hilliard Rome Road accept reservations?
No, this Panera Bread location does not accept reservations.
What are the operating hours for Panera Bread in Columbus, OH?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays.
What meals can I find at Panera Bread on Hilliard Rome Road?
They serve breakfast, lunch, brunch, and dinner with a menu featuring soups, salads, sandwiches, and freshly baked breads.
Can I order food for delivery or pickup from this Panera Bread location?
Yes, Panera Bread offers delivery, drive-thru, and pickup services including Rapid Pick-Up for quick ordering.
What payment methods are accepted at Panera Bread on Hilliard Rome Road?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there an app to order from Panera Bread easily?
Yes, you can order through the Panera Bread app available on the Apple App Store as well as online on their website.
What kind of atmosphere and attire should I expect at Panera Bread?
Panera Bread offers a warm and welcoming environment with a casual dress code.
Are there any convenient places near Panera Bread where I can shop or relax after my meal?
Yes, nearby you can visit Meijer supermarket for groceries and bakery items, or relax at Starbucks coffee shop just a short distance away.
Is there public transportation access near Panera Bread on Hilliard Rome Road?
Yes, the Central Ohio Transit Authority-RENNER RD PARK AND RIDE bus station is nearby, providing convenient transit options to reach Panera Bread.
What other dining options are nearby Panera Bread?
Nearby dining options include McAlister's Deli, Five Guys, Applebee's Grill + Bar, Applebees Neighborhood Grill & Bar, Average Joe's Sports Bar, IHOP, Firehouse Subs Renner Road, and Freddy's Frozen Custard & Steakburgers.
Brand Certified Facts from Panera Bread
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Certified February 22, 2026Yext Knowledge Graph
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