Panera Bread

3.9
787 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Columbus is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
300 W Lane Avenue, Columbus, OH
43201, United States

Hours

Reviews

3.9
787 reviews
5 stars
376
4 stars
178
3 stars
114
2 stars
45
1 star
74

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including incorrect orders, missing ingredients, and poorly prepared items.

Service Issues

Many reviews highlighted poor customer service, including unhelpful staff, long wait times, and lack of urgency in fulfilling orders.

Cleanliness

Several customers noted cleanliness issues, such as dirty tables and drink stations, which detracted from their dining experience.

Pricing Concerns

Numerous reviews mentioned that prices were considered high relative to the portion sizes and quality of food received.

Positive Atmosphere

Despite the issues, some customers appreciated the cozy atmosphere and the location's suitability for studying or socializing.
  • JJ
    Joseph Purpura (Joey)
    Dec 30, 2025
    5.0
    Great bagels 🥯 pastries and friendly staff
  • MI
    Madeline Irving
    Dec 12, 2025
    1.0
    Absolutely ripped off
  • JB
    Jennifer Ball
    Nov 15, 2025
    5.0
    So I didn't eat their food just drinks. We had a baby shower for my son's girlfriend. It was a great place to have a party.
  • GD
    Gabrielle Dowdy
    Oct 19, 2025
    1.0
    I ordered about $40 worth of food to be delivered and received none of it. I got someone else’s order entirely and when I called Seth, the manager literally was like acted like he couldn’t care less. There was no acknowledgment whatsoever, no solution offering. And I know that it’s just food, but the whole experience was so frustrating that I literally burst into tears after talking to him. Definitely cannot recommend this particular location.
  • JJ
    J_Way
    Oct 2, 2025
    2.0
    Panera is getting over priced for just mid food. Sandwich was meh & soggy. French baguette was half of what they used to give for the soup. I'm kinda over this place in general

Frequently Asked Questions About Panera Bread

Does Panera Bread at 300 W Lane Avenue accept reservations?

No, Panera Bread at this location does not accept reservations.

What are the regular business hours of Panera Bread in Columbus, OH?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.