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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Columbus is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers reported slow service, unhelpful staff, and frequent errors with orders.
Food Quality
Several reviews highlighted inconsistent food quality, including incorrect orders and poorly prepared items.
Cleanliness
Customers noted dirty tables and unsanitary conditions in the dining area.
Pricing Concerns
Many patrons felt that the prices were too high for the portion sizes and quality of food received.
Positive Atmosphere
Despite the issues, some customers appreciated the cozy atmosphere and friendly staff at times.
JB
Jennifer Ball
Nov 15, 2025
5.0
So I didn't eat their food just drinks. We had a baby shower for my son's girlfriend. It was a great place to have a party.
GD
Gabrielle Dowdy
Oct 19, 2025
1.0
I ordered about $40 worth of food to be delivered and received none of it. I got someone else’s order entirely and when I called Seth, the manager literally was like acted like he couldn’t care less. There was no acknowledgment whatsoever, no solution offering. And I know that it’s just food, but the whole experience was so frustrating that I literally burst into tears after talking to him.
Definitely cannot recommend this particular location.
JJ
J_Way
Oct 2, 2025
2.0
Panera is getting over priced for just mid food. Sandwich was meh & soggy. French baguette was half of what they used to give for the soup. I'm kinda over this place in general
JS
John Stone
Aug 18, 2025
5.0
Top-shelf service from the gentleman that was working the cash register this morning 😊
KH
Kristen Hart
Aug 17, 2025
1.0
This is THE WORST Panera ever. Save your time and money and go somewhere else. This isn't against the employees, they are trying and working hard. Both times I've order rapid pick up, it's taken over an hour to get my food. I ordered a full salad and got about 4 ounces of lettuce, it's a joke to be honest. Absolute rip off. It should be illegal to advertise large salads in photos then give customers a few pieces of lettuce and call it a day. Does corporate Panera not care???
I will never go to another Panera again, even it's the only thing left after the apocalypse.
Does Panera Bread at 300 W Lane Avenue accept reservations?
No, Panera Bread at this location does not accept reservations.
What are the regular business hours of Panera Bread in Columbus, OH?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.
Is Panera Bread open for delivery service?
Yes, delivery is available daily from 6:00 AM to 9:00 PM Monday through Saturday, and 7:00 AM to 8:00 PM on Sunday.
What type of meals does Panera Bread serve?
Panera Bread serves breakfast, brunch, lunch, and dinner.
What are the payment options accepted at Panera Bread?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order food online or use an app for Panera Bread at this location?
Yes, you can order online via their website or use the Panera Bread app available in the Apple App Store for easy ordering and Rapid Pick-Up.
Does this Panera Bread have a drive-thru?
No, this location does not have a drive-thru service.
What nearby places can I visit after dining at Panera Bread on Lane Avenue?
Nearby, you can visit the Varsity Club Restaurant & Bar for a casual drink or meal, or explore the Ohio State University campus including Lawrence Tower and the Lane Avenue Residence Hall.
Are there any nearby shops for sports apparel close to Panera Bread?
Yes, Rally House Lane Avenue and College Traditions offer sportswear and clothing near Panera Bread, perfect for fans looking to shop before or after a meal.
How can I get to Panera Bread if I am visiting the Ohio State University campus?
Panera Bread is conveniently located near the Ohio State University, making it easy to stop by for meals when visiting campus landmarks like The Ohio State University Army ROTC or Student Academic Services Building.