Panera Bread

3.9
784 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Columbus is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
300 W Lane Avenue, Columbus, OH
43201, United States

Hours

Reviews

3.9
784 reviews
5 stars
375
4 stars
177
3 stars
114
2 stars
45
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, unhelpful staff, and frequent errors with orders.

Food Quality

Several reviews highlighted inconsistent food quality, including incorrect orders and poorly prepared items.

Cleanliness

Customers noted dirty tables and unsanitary conditions in the dining area.

Pricing Concerns

Many patrons felt that the prices were too high for the portion sizes and quality of food received.

Positive Atmosphere

Despite the issues, some customers appreciated the cozy atmosphere and friendly staff at times.
  • JB
    Jennifer Ball
    Nov 15, 2025
    5.0
    So I didn't eat their food just drinks. We had a baby shower for my son's girlfriend. It was a great place to have a party.
  • GD
    Gabrielle Dowdy
    Oct 19, 2025
    1.0
    I ordered about $40 worth of food to be delivered and received none of it. I got someone else’s order entirely and when I called Seth, the manager literally was like acted like he couldn’t care less. There was no acknowledgment whatsoever, no solution offering. And I know that it’s just food, but the whole experience was so frustrating that I literally burst into tears after talking to him. Definitely cannot recommend this particular location.
  • JJ
    J_Way
    Oct 2, 2025
    2.0
    Panera is getting over priced for just mid food. Sandwich was meh & soggy. French baguette was half of what they used to give for the soup. I'm kinda over this place in general
  • JS
    John Stone
    Aug 18, 2025
    5.0
    Top-shelf service from the gentleman that was working the cash register this morning 😊
  • KH
    Kristen Hart
    Aug 17, 2025
    1.0
    This is THE WORST Panera ever. Save your time and money and go somewhere else. This isn't against the employees, they are trying and working hard. Both times I've order rapid pick up, it's taken over an hour to get my food. I ordered a full salad and got about 4 ounces of lettuce, it's a joke to be honest. Absolute rip off. It should be illegal to advertise large salads in photos then give customers a few pieces of lettuce and call it a day. Does corporate Panera not care??? I will never go to another Panera again, even it's the only thing left after the apocalypse.

Frequently Asked Questions About Panera Bread

Does Panera Bread at 300 W Lane Avenue accept reservations?

No, Panera Bread at this location does not accept reservations.

What are the regular business hours of Panera Bread in Columbus, OH?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.