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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.9
(745 reviews)

Business Details

2924 East Broad Street, Columbus, OH
43209, United States
(614) 559-9500

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Columbus is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2924 East Broad Street, Columbus, OH
43209, United States

Hours

Reviews

3.9
745 reviews
5 stars
349
4 stars
167
3 stars
96
2 stars
42
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude or inattentive service.

Food Quality

Food quality is inconsistent, with some customers enjoying fresh and delicious meals, while others report stale or poorly prepared items.

Cleanliness

Cleanliness is a recurring issue, with several customers noting dirty restrooms and tables, impacting their overall experience.

Order Accuracy

Many customers express frustration over incorrect orders and missing items, indicating a need for improved order management.

Atmosphere

The atmosphere is generally described as pleasant and suitable for dining or working, though some mention noise levels and cleanliness detracting from the experience.
  • SA
    Sali Alkhouri
    Feb 19, 2026
    5.0
    they are super friendly and helpful
  • TS
    Trevor Surratt
    Feb 9, 2026
    3.0
    Used to be alot better before the company was bought out by yet another food conglomerate that cares more about profits than customer satisfaction. Portions are smaller, cheaper ingredients are used, nothing is baked on-site anymore. It is shrinkflation at its finest, and you can bet the cost of a cookie is at an all time high. Just another failure of Late Stage Capitalism. Do not question the process, just consume product.
  • GH
    gabe hoffman
    Dec 29, 2025
    5.0
    The service was great. It was just that it could use a little bit of an update inside, and some cleaning around the tables, one of the tables that I was sitting at waiting for my food, it was all greasy and sticky, it just seems like it doesn't keep up-to-date on the cleaning.
  • SA
    Seisha Andre
    Dec 8, 2025
    5.0
    the worker zyon is such a sweetheart. had a smile the whole time while talking to me. i felt really comfortable. let’s give this man a RAISEEEE
  • SS
    Stephen Kalicki (Seadweller43)
    Nov 15, 2025
    4.0
    Been visiting on Saturday morning and it's a nice place to jump online. Food is alright. Not a huge fan of the sandwiches but they are ok. I'd recommend the pastries and bagels. Coffee is decent, it's drip coffee.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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