CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Columbus is here with warmth and welcome. Panera Bread. Food as it should be.
While many customers enjoyed the food, there were consistent complaints about poor presentation, missing items, and undercooked dishes.
Service Issues
Customers frequently reported slow service, order inaccuracies, and a lack of attentiveness from staff, leading to frustration.
Cleanliness and Maintenance
The restaurant's cleanliness was often criticized, with reports of dirty tables and outdated fixtures, impacting the overall dining experience.
Pricing Concerns
Many reviews mentioned that the prices were considered high for the portion sizes and quality of food offered.
Staff Friendliness
While some customers praised the friendly staff, there were numerous reports of rude or disinterested service, indicating inconsistency in customer interactions.
JW
J. Warren
Nov 23, 2025
4.0
It's a Panera.
The baked goods are good. The sandwiches are OK. There's plenty of seating and it's usually quiet. There are some long time employees who are very competent, and kids who are just entering the work force.
Service is usually good but I recommend always getting a receipt and double checking your order.
The store is clean but kind of run down; the fixtures are nearing the end of their usefulness. Parking isn't adequate for the amount of business this location gets.
MB
Mrs Boggs
Nov 22, 2025
4.0
This location is always slow and often forget items so always check your bag on to-go orders. When we use the app we give enough time before picking up but it never seems ready and I always have to wait. It's my kids favorite place so we keep coming back.
LG
Lisa Grimaldi
Nov 21, 2025
2.0
I ordered the pic 2 and got the Autumn squash and the Italian of sandwich and a to-go cup of coffee.
I go to fill my coffee hazelnut is empty so I have to finish filling it with the regular coffee. All of which is barely lukewarm like bath water. When I get my sandwich. The whole wrapper and package is covered in oil and vinegar and it's really difficult to eat it without getting oil all over me. The food tasted good. Just poor presentation and just seems like nobody really cares there. Fireplace was also turned off. Probably difficult to see the oil with the photo below. But I basically stopped eating it cuz I was tired of having oily hands.
LB
Lucas Bryant
Oct 18, 2025
2.0
It's not hard to hit buttons on a POS. Order a breakfast sandwich, iced coffee, and plain bagel. Only thing rung in correctly was the plain bagel.
Everything got corrected but it should've been rung in correctly the first time. Be careful and check your orders before you leave!
AC
Arla Chatfield
Sep 21, 2025
1.0
They always make mistakes when you order from here. Ordered 2 sesame bagels, received 1 and 1/2. Ordered a chocolate croissant received one of their Asiago breakfast croissant instead but when I called the manager she said they don’t sell those kind of croissants. They have gone downhill over the years it’s very disappointing.
What are the operating hours for Panera Bread on weekdays?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday.
What time does Panera Bread open on Sundays?
On Sundays, Panera Bread opens at 7:00 AM and closes at 8:00 PM.
Does Panera Bread offer delivery and pick-up services?
Yes, Panera Bread offers both delivery and pick-up services.
Can I order food from Panera Bread using a mobile app?
Yes, you can order from Panera Bread using their app, available on the Apple App Store.
What kind of meals are served at Panera Bread?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What are some of the food specialities at Panera Bread?
Panera Bread specializes in 'You Pick Two', Power Menu, hand-tossed salads, freshly-baked artisan and specialty breads, flatbread sandwiches, soup in a breadbowl, and vegetarian broth bowls.
What payment options are accepted at Panera Bread?
Panera Bread accepts American Express, cash, Discover, Mastercard, and Visa for payments.
Are there any grocery stores near Panera Bread where I can shop before or after dining?
Yes, ALDI, a grocery store, supermarket, and liquor store, is located near Panera Bread for convenient shopping.
Is there a pharmacy nearby if I need to pick up prescriptions after visiting Panera Bread?
Yes, CVS Pharmacy is nearby, offering pharmacy services along with beauty and liquor supplies.
What banking options are available near Panera Bread?
Nearby banking services include Chase Bank, Huntington Bank, and Union Savings Bank, all with ATM facilities.