CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Columbus is here with warmth and welcome. Panera Bread. Food as it should be.
Multiple customers reported issues with incorrect orders and missing items, indicating a consistent problem with order accuracy.
Service Quality
While some reviews praised friendly staff, others highlighted poor customer service and rude behavior from employees.
Pricing Concerns
Many customers found the prices to be high relative to the portion sizes and quality of food, leading to dissatisfaction.
Cleanliness Issues
Several reviews mentioned cleanliness problems in the restaurant, including dirty tables and unsanitary conditions.
Food Quality
Feedback on food quality was mixed, with some enjoying the meals while others noted issues like undercooked items or lack of freshness.
MB
Mrs Boggs
2 days ago
4.0
This location is always slow and often forget items so always check your bag on to-go orders. When we use the app we give enough time before picking up but it never seems ready and I always have to wait. It's my kids favorite place so we keep coming back.
LG
Lisa Grimaldi
3 days ago
2.0
I ordered the pic 2 and got the Autumn squash and the Italian of sandwich and a to-go cup of coffee.
I go to fill my coffee hazelnut is empty so I have to finish filling it with the regular coffee. All of which is barely lukewarm like bath water. When I get my sandwich. The whole wrapper and package is covered in oil and vinegar and it's really difficult to eat it without getting oil all over me. The food tasted good. Just poor presentation and just seems like nobody really cares there. Fireplace was also turned off. Probably difficult to see the oil with the photo below. But I basically stopped eating it cuz I was tired of having oily hands.
LB
Lucas Bryant
Oct 18, 2025
2.0
It's not hard to hit buttons on a POS. Order a breakfast sandwich, iced coffee, and plain bagel. Only thing rung in correctly was the plain bagel.
Everything got corrected but it should've been rung in correctly the first time. Be careful and check your orders before you leave!
AC
Arla Chatfield
Sep 21, 2025
1.0
They always make mistakes when you order from here. Ordered 2 sesame bagels, received 1 and 1/2. Ordered a chocolate croissant received one of their Asiago breakfast croissant instead but when I called the manager she said they don’t sell those kind of croissants. They have gone downhill over the years it’s very disappointing.
CK
christine K.
Sep 7, 2025
5.0
The staff was kind. It was closed at 8, but they didn't tell me to leave beforehand and said it ended politely at 8 o'clock sharp.
Several people who appeared to be Indians were chatting and working without orders, and I think it was inappropriate.
What are the operating hours for Panera Bread on weekdays?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday.
What time does Panera Bread open on Sundays?
On Sundays, Panera Bread opens at 7:00 AM and closes at 8:00 PM.
Does Panera Bread offer delivery and pick-up services?
Yes, Panera Bread offers both delivery and pick-up services.
Can I order food from Panera Bread using a mobile app?
Yes, you can order from Panera Bread using their app, available on the Apple App Store.
What kind of meals are served at Panera Bread?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What are some of the food specialities at Panera Bread?
Panera Bread specializes in 'You Pick Two', Power Menu, hand-tossed salads, freshly-baked artisan and specialty breads, flatbread sandwiches, soup in a breadbowl, and vegetarian broth bowls.
What payment options are accepted at Panera Bread?
Panera Bread accepts American Express, cash, Discover, Mastercard, and Visa for payments.
Are there any grocery stores near Panera Bread where I can shop before or after dining?
Yes, ALDI, a grocery store, supermarket, and liquor store, is located near Panera Bread for convenient shopping.
Is there a pharmacy nearby if I need to pick up prescriptions after visiting Panera Bread?
Yes, CVS Pharmacy is nearby, offering pharmacy services along with beauty and liquor supplies.
What banking options are available near Panera Bread?
Nearby banking services include Chase Bank, Huntington Bank, and Union Savings Bank, all with ATM facilities.