Panera Bread

3.8
324 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Columbus is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3278 Tremont Road, Columbus, OH
43221, United States

Hours

Reviews

3.8
324 reviews
5 stars
143
4 stars
71
3 stars
43
2 stars
22
1 star
45

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were consistent complaints about poor presentation, missing items, and undercooked dishes.

Service Issues

Customers frequently reported slow service, order inaccuracies, and a lack of attentiveness from staff, leading to frustration.

Cleanliness and Maintenance

The restaurant's cleanliness was often criticized, with reports of dirty tables and outdated fixtures, impacting the overall dining experience.

Pricing Concerns

Many reviews mentioned that the prices were considered high for the portion sizes and quality of food offered.

Staff Friendliness

While some customers praised the friendly staff, there were numerous reports of rude or disinterested service, indicating inconsistency in customer interactions.
  • JW
    J. Warren
    Nov 23, 2025
    4.0
    It's a Panera. The baked goods are good. The sandwiches are OK. There's plenty of seating and it's usually quiet. There are some long time employees who are very competent, and kids who are just entering the work force. Service is usually good but I recommend always getting a receipt and double checking your order. The store is clean but kind of run down; the fixtures are nearing the end of their usefulness. Parking isn't adequate for the amount of business this location gets.
  • MB
    Mrs Boggs
    Nov 22, 2025
    4.0
    This location is always slow and often forget items so always check your bag on to-go orders. When we use the app we give enough time before picking up but it never seems ready and I always have to wait. It's my kids favorite place so we keep coming back.
  • LG
    Lisa Grimaldi
    Nov 21, 2025
    2.0
    I ordered the pic 2 and got the Autumn squash and the Italian of sandwich and a to-go cup of coffee. I go to fill my coffee hazelnut is empty so I have to finish filling it with the regular coffee. All of which is barely lukewarm like bath water. When I get my sandwich. The whole wrapper and package is covered in oil and vinegar and it's really difficult to eat it without getting oil all over me. The food tasted good. Just poor presentation and just seems like nobody really cares there. Fireplace was also turned off. Probably difficult to see the oil with the photo below. But I basically stopped eating it cuz I was tired of having oily hands.
  • LB
    Lucas Bryant
    Oct 18, 2025
    2.0
    It's not hard to hit buttons on a POS. Order a breakfast sandwich, iced coffee, and plain bagel. Only thing rung in correctly was the plain bagel. Everything got corrected but it should've been rung in correctly the first time. Be careful and check your orders before you leave!
  • AC
    Arla Chatfield
    Sep 21, 2025
    1.0
    They always make mistakes when you order from here. Ordered 2 sesame bagels, received 1 and 1/2. Ordered a chocolate croissant received one of their Asiago breakfast croissant instead but when I called the manager she said they don’t sell those kind of croissants. They have gone downhill over the years it’s very disappointing.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

Panera Bread does not accept reservations.

What are the operating hours for Panera Bread on weekdays?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday.