CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Columbus is here with warmth and welcome. Panera Bread. Food as it should be.
Customers reported inconsistent food quality, with some items being stale or poorly prepared, while others praised the freshness and taste.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff and others reporting rude behavior and poor management.
Cleanliness
The cleanliness of the restaurant received positive remarks, although some customers noted issues with cleanliness during their visits.
Order Accuracy
There were multiple complaints about order accuracy, with customers receiving incorrect or incomplete orders.
Pricing
Many customers found the prices to be high relative to the portion sizes and overall experience.
NF
Noah Fate-Bolognone
6 days ago
5.0
This Panera is a very nice location. Been here before. Food was delicious, nice and fresh. Service was professional and helpful
VN
Viktor Nikolovski
Nov 23, 2025
1.0
Upon arriving home with my order of a dozen everything bagels, I discovered that the bagels were hard and tasted stale, as if they had been baked the previous night. Consequently, I will not be ordering bagels from Panera in the future.
CB
Cassie B
Nov 13, 2025
1.0
As much money as we spent tonight this is how our stuff came. Soups spills and bread just thrown in not even a separated bag.
IM
Ismael Martinez
Oct 17, 2025
5.0
One of the best places for “fast food” if you’re looking for healthy options and great customer service
KK
Kim-Rae Ketcham
Aug 29, 2025
4.0
The service & cleanliness of this location was very good. No delays from ordering to food service. Food above average. The one concern is the loudness of the background noise/music. It hinders coversation.