CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Columbus is here with warmth and welcome. Panera Bread. Food as it should be.
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor management.
Food Quality
Food quality was inconsistent; while many enjoyed fresh and delicious meals, others received stale or poorly prepared items.
Cleanliness
The cleanliness of the restaurant was generally noted positively, with some specific commendations for staff efforts.
Order Accuracy
There were frequent complaints about order accuracy, with several customers receiving incorrect or incomplete orders.
Pricing Concerns
Many customers felt the prices were high relative to portion sizes and quality, leading to dissatisfaction.
SB
Sergei Bakalov
Feb 13, 2026
1.0
This Panera location is going "downhill," and it's very sad. The girl who took our order burned our bagel and didn't even care. No coffee.
PK
Pamela Kauffman
Jan 23, 2026
5.0
They were very busy,but workers stayed focused and didn't let the line frazzle them ! They did a great job and food was great!!!
NF
Noah Fate-Bolognone
Jan 6, 2026
5.0
This Panera is a very nice location. Been here before. Food was delicious, nice and fresh. Service was professional and helpful
VN
Viktor Nikolovski
Nov 23, 2025
1.0
Upon arriving home with my order of a dozen everything bagels, I discovered that the bagels were hard and tasted stale, as if they had been baked the previous night. Consequently, I will not be ordering bagels from Panera in the future.
CB
Cassie B
Nov 13, 2025
1.0
As much money as we spent tonight this is how our stuff came. Soups spills and bread just thrown in not even a separated bag.