CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Columbus is here with warmth and welcome. Panera Bread. Food as it should be.
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor management.
Food Quality
Food quality is inconsistent; while many enjoy the meals, several customers have reported issues with undercooked or poorly prepared items.
Cleanliness
The restaurant is generally noted for being clean, with some specific staff members receiving compliments for their efforts.
Pricing
Many customers find the prices to be high relative to portion sizes and food quality, leading to dissatisfaction.
Order Accuracy
There are frequent complaints about order accuracy, with customers receiving incorrect or incomplete orders.
VN
Viktor Nikolovski
1 day ago
1.0
Upon arriving home with my order of a dozen everything bagels, I discovered that the bagels were hard and tasted stale, as if they had been baked the previous night. Consequently, I will not be ordering bagels from Panera in the future.
CB
Cassie B
Nov 13, 2025
1.0
As much money as we spent tonight this is how our stuff came. Soups spills and bread just thrown in not even a separated bag.
IM
Ismael Martinez
Oct 17, 2025
5.0
One of the best places for “fast food” if you’re looking for healthy options and great customer service
KK
Kim-Rae Ketcham
Aug 29, 2025
4.0
The service & cleanliness of this location was very good. No delays from ordering to food service. Food above average. The one concern is the loudness of the background noise/music. It hinders coversation.
JA
Juanita Abulokwe
Aug 20, 2025
4.0
We were only there for a meeting so only had drinks. They were pricey! $3+ for a small Pepsi.