McDonald's

3.6
1200 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
760 Bethel Rd, Columbus, OH
43214, United States

Hours

Reviews

3.6
1,200 reviews
5 stars
462
4 stars
261
3 stars
202
2 stars
70
1 star
205

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and helpful to rude and dismissive.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor handling of mobile orders.

Cleanliness

Some reviews praised the cleanliness of the location, while others highlighted unsanitary conditions and poorly maintained facilities.

Food Quality

Customers had varied experiences with food quality, with some enjoying fresh and hot meals, while others received cold or poorly prepared items.

Management Issues

Several reviews pointed to poor management practices, including rude behavior from managers and lack of effective staff training.
  • AW
    Abby Waddell
    6 days ago
    1.0
    Kid is sucking on a dumdum sucker while working the window. Absolutely disgusting.
  • HN
    Hannah Neath
    Dec 27, 2025
    5.0
    To the amazingly sweet manager whose name I failed to catch but I saw not 5 minutes ago at the drive through window- THANK YOU! When I forgot my wallet so I couldn’t pay, you were so gracious and comped my food. You have no idea the absolutely garbage day I have been having, and you just made my week with your kindness and smile. Thank you so so much ❤️ I’m praying that you see this and are blessed for blessing others
  • AR
    A R
    Dec 21, 2025
    1.0
    Definitely weird. I was told to pull up to the second window. As I passed the first window an older man in a random hoodie was banging on the drive-thru window informing me I'm required to take my receipt. I'd take a look at him if I were a manager. Just saying.
  • BB
    Brett Bender
    Dec 19, 2025
    4.0
    Always a solid location. I have never really had any problems with them over the years but I gave them a 4 star as they never really go above and beyond. Good service. Mostly clean bathrooms. If you are craving McDonalds there is nothing wrong with this location.
  • JB
    Jessica Bernhard
    Dec 8, 2025
    1.0
    the young lady brought food out to my car said a different name than what mine is. I kindly told her that wasn't me. she left and another guy came out told me it was my order I explained to him that wasn't my name. he said look here its your name I apologized and said the young lady said a different name. well I went through my bags to make sure I had everything once the guy handed me the bags. I was missing the condiments so I went inside to get them. when I went in the same guy that handed me the food was standing with his back turned towards the counter, talking to some other person, was calling me an idiot and that I didnt know my name. then when he turned around he didn't have anything to say. especially when I questioned him about it. it was my first time and last time I will ever visit this location.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 760 Bethel Rd, Columbus, OH?

This McDonald's location is open 24 hours daily.

What are the delivery hours for this McDonald's?

Delivery is available daily from 5:00 AM to 10:30 PM, with extended 24-hour delivery service on Fridays and Saturdays.