McDonald's

3.3
976 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7557 Worthington Galena Rd, Columbus, OH
43085, United States

Hours

Reviews

3.3
976 reviews
5 stars
321
4 stars
193
3 stars
168
2 stars
86
1 star
208

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or burnt items, while others praised the freshness and taste.

Staff Attitude

While some staff members were noted for being friendly and helpful, others were described as rude or dismissive, impacting the overall experience.

Cleanliness

The cleanliness of the restaurant varied, with some customers noting clean dining areas while others reported unsanitary conditions.

Order Accuracy

Many customers experienced issues with order accuracy, often receiving incorrect items or missing components.
  • HG
    Hannah George
    3 days ago
    5.0
    First time stopping at this location. I have been to many locations owned by the same owners. This was by far the best experience I have ever had with them. They were friendly and efficient and the food wad pretty good. I usually order a pretty big order and my recent visit was no exception. My drinks were already in the carrier, without me having to ask. Yes I had to wait but they did not pull me up, like every other location, and informed me of what they were waiting on. All my requested sauces were in the bag. I was very happy with my visit. Keep up the awesome work!
  • AQ
    Ardo Quiñones
    Nov 12, 2025
    5.0
    Hablan español
  • SP
    Steven Pacheco
    Nov 10, 2025
    5.0
    Very kind staff!
  • EC
    Elizabeth Cullen
    Oct 31, 2025
    1.0
    I didn't get any Monopoly pieces. I tried to submit a complaint on the app, and then online, but neither worked. Then I called corporate customer service (no answer) and I called the restaurant (no answer). Guess I'm out of luck.
  • RM
    Rebecca Mcvey
    Oct 2, 2025
    5.0
    The food was hot and fresh definitely will be going back

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 7557 Worthington Galena Rd, Columbus OH?

McDonald's is open daily from 5:00 AM to 10:00 PM for regular dining.

Is the drive-thru at this McDonald's open late?

Yes, the drive-thru operates daily from 5:00 AM to 12:00 AM (midnight).