McDonald's

3.3
985 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7557 Worthington Galena Rd, Columbus, OH
43085, United States

Hours

Reviews

3.3
985 reviews
5 stars
324
4 stars
195
3 stars
168
2 stars
89
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, old, or incorrect items being served.

Positive Experiences

Some customers praised friendly staff and good service during their visits, highlighting specific employees who went above and beyond.

Cleanliness

While some reviews noted cleanliness in the dining area, others reported messy conditions and unsanitary practices.
  • ES
    Emma Spelltamer
    Dec 20, 2025
    2.0
    Went to get breakfast with my family at 5:30am and the store hours on the front door says they open the dining room at 5am. The doors were still locked and when we asked when the dining room opened they told us 6am. They should change the advertised time if they’re not following the advertised time. Plus they didn’t open the drive through until after we tried to get in, we even watched someone pull out because the drive through wasn’t accepting customers yet.
  • ZT
    Zhanassyl Teleubay
    Nov 28, 2025
    2.0
    Fries were tasteless, cappuccino I ordered had no espresso in it (just milk)…
  • RV
    Raw Virus
    Nov 24, 2025
    1.0
    11-24-25 near 7:08am they refuse to help me and gave me no service. Two mangers one Mexican lady and one blk lady ) and one Mexican guy come from the back saw me and did not help. Mexican lady saw me and ran right by me and did not speak or take my order while the Mexican guy looked up at me while putting a bucket under the counter and went back to the back. Blk lady was doing drive through and was too much worried about standing back there waiting for food to put in bag for customers in drive through. One minute later a white man got out his car went into the restaurant and he got his stuff and left less than a minute.
  • HG
    Hannah George
    Nov 21, 2025
    5.0
    First time stopping at this location. I have been to many locations owned by the same owners. This was by far the best experience I have ever had with them. They were friendly and efficient and the food wad pretty good. I usually order a pretty big order and my recent visit was no exception. My drinks were already in the carrier, without me having to ask. Yes I had to wait but they did not pull me up, like every other location, and informed me of what they were waiting on. All my requested sauces were in the bag. I was very happy with my visit. Keep up the awesome work!
  • EC
    Elizabeth Cullen
    Oct 31, 2025
    1.0
    I didn't get any Monopoly pieces. I tried to submit a complaint on the app, and then online, but neither worked. Then I called corporate customer service (no answer) and I called the restaurant (no answer). Guess I'm out of luck.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 7557 Worthington Galena Rd, Columbus OH?

McDonald's is open daily from 5:00 AM to 10:00 PM for regular dining.

Is the drive-thru at this McDonald's open late?

Yes, the drive-thru operates daily from 5:00 AM to 12:00 AM (midnight).