McDonald's

3.4
1575 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7190 Sawmill Rd, Columbus, OH
43235, United States

Hours

Reviews

3.4
1,575 reviews
5 stars
555
4 stars
312
3 stars
258
2 stars
115
1 star
335

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and incorrect orders.

Food Quality

Customers reported inconsistent food quality, including cold or stale items, and multiple instances of incorrect orders.

Cleanliness

While some customers noted cleanliness, others pointed out issues with dirty tables and restrooms, indicating a lack of consistent maintenance.

Play Area

The play area received positive feedback from families, with many appreciating the space for children to play.
  • OO
    OG
    4 days ago
    3.0
    I usually avoid this McDonald’s location. The service feels lower quality, orders are less reliable, and somehow the food itself seems worse than other locations. Not sure if it’s staff training or prep issues, but the experience is consistently disappointing compared to others nearby.
  • NM
    Nicole Manns
    Jan 1, 2026
    1.0
    Very disappointed with our experience. The driveway and sidewalks were all sheets of ice. The man who took our order couldn't have cared less, got our order wrong, and was unpleasant. Will drive further for better service.
  • KK
    Kano Kano
    Dec 3, 2025
    1.0
    Worst location of McDonalds in the nation. I have ordered online and also pick up orders and these guys don’t put half of my orders in the bag! No sauces no napkins no full order. And when i call them to complain they are telling me it is your fault because you need to check your bag before you leave, so i have to park in the drive through and take all the orders out from the bag and check everything in there! What about the delivery option?? Should i come there and check everything as well?
  • SS
    Sam Suzuki
    Nov 26, 2025
    1.0
    The women at the window is extremely rude and has a mean attitude. I’d suggest stopping at a different for the time being.
  • KK
    Kristen
    Nov 22, 2025
    1.0
    We just received our DoorDash order from this location that had a half eaten Boston Cream Donut and a quiche thing. We ordered 4 double cheese burgers and two fries. No burgers but our fries were freezing cold. This was the worst delivery service I have experienced.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 7190 Sawmill Rd, Columbus?

McDonald's at 7190 Sawmill Rd in Columbus is open 24 hours every day of the week.

Does this McDonald's offer drive-through service?

Yes, this McDonald's has a drive-through that operates 24/7 every day.