McDonald's

3.4
1567 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7190 Sawmill Rd, Columbus, OH
43235, United States

Hours

Reviews

3.4
1,567 reviews
5 stars
553
4 stars
311
3 stars
256
2 stars
115
1 star
332

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unhelpful staff, with complaints about poor customer service and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor handling of mobile orders.

Food Quality

Feedback indicated inconsistent food quality, with complaints about stale or cold items, and concerns over hygiene practices.

Cleanliness

While some customers noted cleanliness, others pointed out dirty dining areas and unkempt restrooms.

Family-Friendly Features

The play area was appreciated by families, but some noted issues with temperature and cleanliness in that area.
  • KK
    Kristen
    2 days ago
    1.0
    We just received our DoorDash order from this location that had a half eaten Boston Cream Donut and a quiche thing. We ordered 4 double cheese burgers and two fries. No burgers but our fries were freezing cold. This was the worst delivery service I have experienced.
  • MW
    Marlene Waechter
    Nov 17, 2025
    2.0
    No offense. I just dont like burgers & especially dont like buns! I never go to any burger joints, just urgently had to pee!
  • AA
    Akeelah
    Nov 4, 2025
    5.0
    MA HOUSE 🏠
  • EW
    Erica Wolf
    Nov 1, 2025
    1.0
    They are advertising the Monopoly game but when we tried to redeem your free food, we were told they’re “not doing Monopoly here.” Don’t waste your time.
  • JM
    ja mo
    Oct 26, 2025
    1.0
    Lazy, rude employees that try to avoid interacting with customers.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 7190 Sawmill Rd, Columbus?

McDonald's at 7190 Sawmill Rd in Columbus is open 24 hours every day of the week.

Does this McDonald's offer drive-through service?

Yes, this McDonald's has a drive-through that operates 24/7 every day.