McDonald's

3.0
2089 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6914 E Broad St, Columbus, OH
43213, United States

Hours

Reviews

3.0
2,089 reviews
5 stars
524
4 stars
353
3 stars
362
2 stars
215
1 star
635

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and poor food quality.

Customer Service

Feedback highlighted rude staff interactions and a lack of professionalism, with some customers feeling disrespected.

Speed of Service

Many reviews mentioned long wait times in both the drive-thru and inside the restaurant, with some customers experiencing delays of over 20 minutes.

Food Quality

Several customers complained about cold, old, or poorly prepared food, indicating inconsistency in food quality.
  • AA
    Abimael.r43
    3 days ago
    1.0
    It was 1:00 AM and wanted a late night snack so I got McDonald’s and ordered a large big Mac combo with 20 piece chicken nuggets and the chicken nuggets were STALE!
  • KB
    Ken Boyer
    Jan 3, 2026
    1.0
    Order constantly wrong, avoid this location. I’ve never successfully ordered a bacon quarter pounder that actually had bacon on it.
  • LR
    LISA Robinson
    Jan 2, 2026
    5.0
    Today McDonald's made me some of the best biscuits and gravy I ever had from McDonald's. ❤️
  • NN
    Nana
    Dec 28, 2025
    2.0
    I don’t come to get food from McDonalds because I don’t think it’s all that great in general but the drinks are fine. The major problem is the staff, they’re so rude from jump like damn I just wanted a water. I asked for a sprite once and the lady could’ve simply just asked me to speak up but no she shouts hello in a rude tone and then tells me I sound like I’m in the other lane. Like uncalled for. I always try to be polite and say thank you but they don’t even look my way. It just makes me think “this is why I don’t come to McDonalds” it’s incredibly off putting.
  • AW
    Alan Wolford
    Dec 23, 2025
    3.0
    Stopped at McDonald’s for a Double Quarter Pounder with fries. The service was quick and efficient, which I appreciate when grabbing a fast meal. However, the food itself was a bit disappointing this visit. The burger was overly greasy, making it heavier than expected, and my request to remove the onions wasn’t followed. The fries were only lukewarm instead of hot and fresh, which took away from the overall experience. It wasn’t a terrible meal, but it definitely didn’t live up to what I usually expect from this location. There’s room for improvement, especially with order accuracy and food temperature.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 6914 E Broad St, Columbus, OH?

McDonald's is generally open from 4:00 AM to 1:00 AM on most weekdays, with variations on Tuesday and Wednesday. On Thursday through Sunday, it operates 24 hours.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 4:00 AM to 1:00 AM on most days, with extended hours and even 24-hour service from Thursday to Sunday.