McDonald's

3.1
1532 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
619 Harrisburg Pike, Columbus, OH
43223, United States

Hours

Reviews

3.1
1,532 reviews
5 stars
465
4 stars
243
3 stars
258
2 stars
138
1 star
428

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional staff, leading to a negative dining experience.

Food Quality

There were numerous complaints about food being cold, old, or incorrect, with some customers experiencing food poisoning.

Service Speed

Customers frequently mentioned long wait times for orders, both in-store and at the drive-thru.

Cleanliness

While some reviews noted cleanliness, others reported unsanitary conditions, including issues with the bathrooms.

Mixed Experiences

Overall, experiences varied widely, with some praising the food and service while others expressed frustration with the consistency.
  • JB
    Jazmine Beverly
    3 days ago
    5.0
    Always deliver food with a smile and gray customer service
  • NB
    Naidelis Berrios
    Jan 3, 2026
    1.0
    Went in there through the drive-through I got a happy meal in order of number one wishes a big Mac meal and then I got an order of number nine, which is two cheeseburger the cheeseburger and the big Mac both of those patties were burnt and they were sitting out for a minute because they tasted nasty on top of all that my big mouth was literally all over the place big my sauce was all over the place I could not even eat it and then I keep calling them to report it or I can get my refund back. There are not answering the phone call guys just a heads up. I will not go to that McDonald’s and mind you. I am five months pregnant and I don’t wanna answer the phone call and that was my craving on top of all that I paid nine dollars and something or $10 and something with the gift card gave the cashier three dollars. She put that right in her pocket didn’t take it out of my order and then I told her I had the rest of the money on my other car went to pay it. She took the rest of the money that was left over out of the gift card. I gave them out of my credit card instead of using that three dollars towards my meal the person that was taking the order through the drive-through was really unfair and every time I will tell her the order she’ll just sayhmmmm or she’ll say OK or that’s it instead of anything else or anything I’ve worked at McDonald’s for three years of my life. Never once treated my customer the way that I got traded at that McDonald’s never once gave the food out to my customers, the way that McDonald’s gave out their food if anybody has corporation’s number please comment on my stuff so I can contact them. Thank you.
  • LG
    Loop Hole Group
    Dec 28, 2025
    2.0
    Why is the inside closed at 8pm🤷‍♂️
  • VV
    Vadim vinnitsa
    Dec 27, 2025
    1.0
    one burger you can wait 30 minutes the most horrible McDonald's in town
  • MH
    Ms. Hall
    Dec 16, 2025
    1.0
    I got two things a double hamburger and a small fry. The hamburger only had one patty and the bread was hard. The fries were old and burned. I went back around they put another patty on the sandwich but didn't change the bread. And put more old fries in the bag instead of fresh ones SMH. This McDonald's has always been trash though what was I thinking stopping by

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 619 Harrisburg Pike in Columbus, OH?

McDonald's at 619 Harrisburg Pike in Columbus, OH is open 24/7 every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24 hours a day, 7 days a week.