Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unprofessional staff, with several instances of poor service and long wait times.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
While some customers praised the freshness of the food, others complained about cold or poorly prepared items.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some noting it was clean while others reported unsanitary conditions.
Drive-Thru Efficiency
Customers frequently mentioned slow service in the drive-thru, with long wait times being a common complaint.
JJ
Justice
3 days ago
1.0
Literally just found a baby cockroach in my child’s happy meal
JG
Jared “Herezj9143” Gerez
Oct 11, 2025
1.0
Stopped by on my way to work. Ordered two sausage McMuffins thinking it's a quick simple order. Paid and pulled up to the window. Lady tries to hand me a coffee. I told her I ordered something else. She looks around for a second then tells me to pull into the drive thru 1 parking space. I do so and waited 15 minutes. I saw about the same 10-15 cars go by each getting food. By this point I didn't have time to go in and ask what was going on so I left. Fortunately they only siphoned around 4 dollars from me but still mildly infuriating experience.
BH
Brittney hairston
Oct 10, 2025
1.0
The customer services was trash if u don’t like working at mc Donald’s don’t take it out on the customers…… if I order something 3 times why u mad at me cause y’all can’t get it right an stomp ur feet an throw a fit like u 2 an u supposed to be manger wow I definitely will be calling corporate I think the real issue is within y’all self an that worker y’all sent out THOUGHT she was about to get smart guess again I have a smart was mouth too
JG
Juan Grajales
Oct 6, 2025
4.0
Better order online ahead of time not to much employee at cashier and also looks they prioritize drive thru first.
RC
R C
Sep 26, 2025
3.0
3 stars are the best i will ever give McDonald's. I would give five stars if it was just breakfast on their menu because that's the only thing that they do well anymore