Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,700 reviews
5 stars
518
4 stars
318
3 stars
329
2 stars
156
1 star
379
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff interactions, indicating a significant problem with service quality.
Food Quality
While some customers praised the freshness and taste of the food, many others complained about cold, stale, or improperly prepared items.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions, which negatively impacted customer experiences.
Staff Attitude
Many customers noted a lack of enthusiasm and friendliness among staff, with some describing interactions as rude or condescending.
Mobile Order Problems
Numerous complaints were made regarding issues with mobile orders, including incorrect items and poor communication about order status.
- RMRachel MirabalNov 11, 20251.0When I arrived at the restaurant, I saw that my order was ready according to the code number. I took the order, put it aside, and asked the girl if it was ready. She told me, with an annoyed look, to put the bag back where it was because it wasn't ready yet. After making me wait 10 minutes, she asked me for my order number, and I showed it to her. She said yes, it was ready. But she made me wait on purpose because it was already ready. I overheard a short African American girl with a bun saying "stupid" and how badly she treated me. This happened today, Tuesday, November 11th, at 6:40 pm.
- MCMary-Kate ClingoNov 8, 20251.0They ask drive through customers to park and then make them wait for someone to walk their food out. Waited for 30 min before I went in and they had forgotten about me. Once I was inside it took 1 minute to get my food. This is the only location I’ve ever been to that’s asked folks to wait in parking lot. The workers walking the food out are zombies- walking so slow with no thought behind their eyes. They tried to bring me someone else’s order. If they ask if you’ll wait in the parking lot, I’d advise you say no. They gave me a coupon for a free meal, so I appreciate the manager for acknowledging their mistake.
- KWKayla WallaceNov 5, 20251.0TERRIBLE CUSTOMER SERVICE! The female claiming to be the manager canceled my order and kept not only the food but my money as well.
- JLJohn LerchOct 24, 20251.0Ordered drive-thru . Girl said go to drive-thru #3 . So a girl came out with food three times and asked me what did you order ? She couldn't find anyone so took the bags back in . I finally got my food and the lady in drive-thru #1 was still there . Plus my large fries and drink plus my chicken sandwich didn't have the monopoly game pieces on them ! They should visit the McDonald's on Morse east of Karl . They know how to get people through without telling them to park somewhere.
- JJJoshua JordanOct 20, 20251.0Ordered a shake in the app and selected table service while I ate my meal waited 15min for it then got up to see if it was done. They told me they don't make shakes because they just finished cleaning the machine and gave me a smoothie instead. Glad they gave me something but really wanted the shake. Im also hoping the super long curled fake nails didnt touch my food.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 6000 Sinclair Rd, Columbus, OH?
McDonald's is open daily from 5:00 AM to 11:00 PM.
When does the drive-thru open and close at this McDonald's location?
The drive-thru operates daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available every day from 6:00 AM to 11:00 PM.
What services are offered for pickup and delivery at this McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Which payment options are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order McDonald's food online for this location?
You can order online through their delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
Does McDonald's at this location have a drive-thru?
Yes, this McDonald's location features a drive-thru.
Are there any nearby gas stations where I can fill up before or after visiting McDonald's?
Yes, Speedway and Shell gas stations are close by, offering convenience stores and services such as car wash.
What nearby services can assist with automotive needs close to McDonald's?
Nearby automotive services include Columbus Auto Repair, Cbus Towing LLC, and Smart Start Ignition Interlock for repair and towing needs.
Are there local amenities near McDonald's where I can relax or take care of personal grooming?
Yes, near McDonald's you can find YoursTruly Hair Studio and Day Spa, One Wave Barbershop, and House of Duchess nail salon.