Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,883 reviews
5 stars
638
4 stars
416
3 stars
322
2 stars
163
1 star
344
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, missing orders, and rude staff interactions, particularly during late-night shifts.
Food Quality
While some customers praised the freshness of the food, many others complained about incorrect orders and cold items.
Staff Performance
Feedback highlighted inconsistent staff performance, with some employees providing excellent service while others were described as rude or unhelpful.
Cleanliness
Several reviews mentioned cleanliness issues, including unpleasant odors and unsanitary conditions in the dining area.
- ILIvy LutzJan 4, 20261.0The staff at this McDonald’s repeatedly put cheese on burgers that I SPECIFY I don’t want cheese on. I can’t eat cheese nor do I have the time to look over their work (which should be correct the first time). It’s a mobile order. It’s quite stressful and I am over it. I will no longer be going to this location, and honestly probably not McDonald’s. Also, maybe pick up the phone.
- VVVanessaDec 17, 20255.0This is a very nice McDonald's 😸I don't usually eat beef but their chicken strips are actually good quality and I enjoyed the McGriddles because I like sweet+savory. Very good, thank you.
- RLRob LagergrenDec 14, 20251.015 plus minutes for an order. Kiosk receipts not working, order display not working. If I could give today’s service negative I would.
- WWWade WilkosDec 13, 20251.0I've never been to a fast food restaurant that's as consistently bad as this McDonald's location
- KMKerra MonroeDec 6, 20255.0Adonis and Heather went out of their way to make sure my daughter got her Grinch meal and it was SO sweet!!! Adonis was such a sweet young man who went above and beyond to provide us the best service we’ve ever had at any McDonald’s, ever! Heather (manager, I think?) keep shining— you were great!
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's location is open 24 hours a day, every day of the week.
Is drive-thru service available and when?
Yes, the drive-thru service is available 24/7 at this McDonald's location.
What services are offered at this McDonald's?
Services include DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, and WiFi.
What payment options does this McDonald’s accept?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order delivery or curbside pickup from this McDonald’s?
Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order from this McDonald's online?
You can order online through their delivery link at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on the Apple App Store and Google Play.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby places include Zauber Brewing Co., Endeavor Brewing and Spirits pub, and Romeos Pizza Grandview, which offer additional dining and entertainment options close to McDonald's.
Are there any automotive services near this McDonald's?
Yes, nearby automotive services include Heartland Automotive Service, Jiffy Lube for oil changes, Dent Pro Plus for auto repair, and Moo Moo Express Car Wash for car cleaning.
What wellness or beauty services are available around this McDonald’s?
Near McDonald's you can find beauty salons like Lauren Storck at Salon Lofts, Blake Rose Salon and Spa, and 4 Seasons Day Spa, as well as massage therapy at Massage by Mandy Starks.
Where is this McDonald’s located?
This McDonald's is located at 910 W 5th Ave, Columbus, OH 43212, United States.