McDonald's

3.4
1861 reviews
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Business Details

910 W 5th Ave, Columbus, OH
43212, United States
(614) 291-7971
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
910 W 5th Ave, Columbus, OH
43212, United States

Hours

Reviews

3.4
1,861 reviews
5 stars
629
4 stars
412
3 stars
320
2 stars
161
1 star
339

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, particularly in the drive-thru, leading to a negative experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, indicating a lack of attention to detail.

Speed of Service

Customers frequently complained about slow service, especially during peak hours, with long wait times reported in both drive-thru and dine-in.

Food Quality

Several reviews mentioned cold or poorly prepared food, with specific complaints about the freshness of fries and incorrect sandwich preparations.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness, particularly during late-night shifts.
  • AG
    Ana Guijosa
    5 days ago
    1.0
    Si pudiera poner zero estrella eso pondría nunca recibí mi orden terminé cancelando
  • MW
    Mike Weese
    Nov 12, 2025
    2.0
    I used to go here another as I live across the street. Twice this week I went in and had a horrible experience. I sat in a booth and started noticing a terrible smell. I noticed the same what appeared to be a homeless man in the next booth with what looked like his possessions. Like I said the smell was horrible so I left. I started noticing he stays in their all day and night as I live nearby. I'm sorry for his circumstances but this not good for business let alone a dining facility. Are there no shelters around? It's like he's living in the reastaurant
  • TH
    Tara Henson
    Oct 27, 2025
    1.0
    Apparently asking for a receipt was a problem with the person in the first drive thru window when I asked they opened the window and looked at me angry and said damn bro like seriously 😳 I always go here and have no issues but didn't think I would be talked to like that over a receipt some people need to learn manners smdh
  • TM
    Tyler Mulford
    Oct 16, 2025
    1.0
    How hard is it to listen and press buttons thanks for ruining my lunch yet again
  • LZ
    Luxi Zhang
    Oct 13, 2025
    1.0
    For those who still want Tinytans, they *claimed* that they don't have them anymore and my friends were treated badly at store. The manager today was so rude to negotiate.
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Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's location is open 24 hours a day, every day of the week.

Is drive-thru service available and when?

Yes, the drive-thru service is available 24/7 at this McDonald's location.