McDonald's

3.0
3789 reviews
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Business Details

821 E 17th Ave, Columbus, OH
43211, United States
(614) 421-2984
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
821 E 17th Ave, Columbus, OH
43211, United States

Hours

Reviews

3.0
3,789 reviews
5 stars
945
4 stars
620
3 stars
697
2 stars
391
1 star
1,136

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold, old, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms, which contributed to a negative experience.

Management Issues

Frequent complaints about management and staff attitudes suggest a lack of effective leadership and training at this location.
  • BD
    Barbara Davis
    Dec 30, 2025
    5.0
    I only go to this location. Always quick and never an issue!!!
  • RK
    Robert Kovalak
    Dec 15, 2025
    1.0
    Bathroom code is 1416# . Have to make a purchase to use bathroom so here is the free code. But dont bother the place is disgusting. Poop on the floors and toilet seats.
  • EG
    Emily Gill
    Dec 12, 2025
    1.0
    I’ve ordered DoorDash from them twice, and end up missing over half of my orders, and Nobody answers the phone. Might as well close this location if nobody can do there job!
  • GS
    Gianni Signorino
    Dec 12, 2025
    2.0
    This McDonald’s is usually incredibly reliable. I had got back from a major road trip at 3:00am and knew they wouldn’t fail. I had preordered a Big Mac and 6 mcnuggets on the app. A simple order to McDonald’s standards but no. They stop serving dinner at 3am despite the “24/7” plastered on the building. The worker on the loudspeaker said to get a refund on the app - how may I ask? I am still hungry. I am still wanting a Big Mac. I will be back.
  • RR
    r. rei
    Dec 7, 2025
    1.0
    I ordered a combo meal and it came without the hash brown and coffee. When I pointed it out, the guy at the counter was very rude and snobby, saying it “wasn’t on the receipt.” I had to go grab my receipt to prove it. Then when I asked for a cup of water he told me I had to pay for it and to “ask the manager if I didn’t believe him.” The whole staff started laughing at me. I felt humiliated. I’m staying at the hotel next door and eat at McDonald’s all the time when I travel, but I wont come back to this location.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 821 E 17th Ave, Columbus, OH?

McDonald's at 821 E 17th Ave in Columbus, OH is open 24 hours a day, 7 days a week.

Is drive-through service available at this McDonald's location?

Yes, drive-through service is available 24/7 at this McDonald's location.