McDonald's

3.3
2087 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
800 Georgesville Rd, Columbus, OH
43228, United States

Hours

Reviews

3.3
2,087 reviews
5 stars
641
4 stars
408
3 stars
406
2 stars
181
1 star
451

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude staff and poor service, particularly during night shifts.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted.

Food Quality

Several reviews mentioned old or cold food, with some customers receiving inedible items.

Wait Times

Customers experienced long wait times, especially in the drive-thru, leading to frustration.

Mixed Experiences

While some praised the food and service, many others had negative experiences, indicating inconsistency.
  • TB
    Tonny G Buckets
    Jan 2, 2026
    1.0
    The old white lady working at night shift were extremely rude (1/2/26) doesn’t know how to speak to people, very rude
  • BS
    blueskyy skyh
    Jan 1, 2026
    1.0
    Worse McDonalds I have ever been the fries were all over the bag and it took more than 20 minutes at the drive thru definitely won’t recommend this location and the people that works there are super rude and to order they take so long this is not fast food service don’t recommend this location anytime
  • NH
    Nitika Hubbard
    Dec 23, 2025
    1.0
    Asked for mcchicken w/ cheese and had to give my whole bag back through the window. They didn’t make it over. Dug through the bag took the sandwiches out and put cheese on them. Gave my the food back cold. Always messing up my orders even when they confirm when order taking that I’ve asked for cheese on the sandwich.
  • MG
    Maggie Grant
    Dec 22, 2025
    4.0
    I visited this location this morning. It’s sad because they had to close their doors. Only the drive thru was open. Of course it’s because employees didn’t show up to work. It’s terrible that these fast food restaurants have to deal with this on a regular basis. HOWEVER, I want to say KUDOS to the manager and employees that were there today. While they were short staffed and I had to wait a while in the drive thru line, the order was correct, hot and the employee at the window still greeted people with a smile. I appreciate people who overcome difficult situations. Kudos to the manager and staff today, 9:45 am, on Dec. 22nd.
  • HH
    Hannah Hall
    Dec 21, 2025
    1.0
    the manger was very rude. he tried to say i didn't pay for my order even though through the app it doesn’t process until you do.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 800 Georgesville Rd, Columbus?

McDonald's at 800 Georgesville Rd is open 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers drive-through service 24/7.