McDonald's

Reviews

• RJ

  Rebecca Jeffries

  3 days ago
  1.0
  This is the worst McDonald’s location on the planet! They are too busy worrying about their drive thru times to provide any type of decent customer service. My order is always wrong and there is always something missing!
• DW

  Dru Williams

  Nov 17, 2025
  1.0
  My entire order was old food. Burger bun was hard, asked for a new burger, same issue. Was given “fresh fries” but, the nuggets were rock hard and the sprite was out so it was just Steltzer. Waste of time and money. Didn’t wanna go back up after already asking for them to fix the issue once… but literally didn’t eat one thing out of my entire bag as it was all old and hard. Won’t be back. Went back up there at 8am as soon as I woke to speak with a manager for a refund. Tried to explain everything, Brought back the entire bag of uneaten hard food. I was asked repeatedly why’d I wait 4 hrs to come back for a refund. I told him that I went around the drive through twice and received old food both times. But, I was just told over and over There’s nothing Jason can do and to come back tomorrow to speak with Tony or even in the middle of the night again to speak with same woman that served me old food to begin with as she was the night manager. Jason stated he could give me a breakfast combo or I could come back after lunch and have the food replaced then. I advised after the service I didn’t want a replacement, I want my refund as I returned all the food. He advised without a receipt he couldn’t and that I shouldn’t have waited 4 hrs. I was never offered nor given one. If that’s the case, you all should be required to provide a receipt for every order and should be placed in bag every time. If this is truly the policy and the customer service you all strive to give, it’s ridiculous. . We should care more about customer satisfaction and retention.
• EV

  Enrique V

  Nov 5, 2025
  1.0
  Lost and confused person attending in the front Tell he has apples pies now he only has one took 15 min to do that he took so long in the back the drive thru took the pies first
• AA

  Ali Ali

  Oct 27, 2025
  1.0
  This location is not good night time if you order something or you order online, you come to the drive-through people’s gonna take longer and longer and longer than you come to the window. The window person would not asking if we have Mobile order or regular order the window person he made a mistake so he gave it to my order somebody else and then I was watching so the other customer return it the item after a minute when he realized this is not his order then after that, the customer get his order then the order that the customer had in his car He hanged to me. I told him that this is my order, but you give it the wrong person. Can you please remake it the window person was rude and then he cussed at me then he called the manager manager didn’t even care. He said it is good. It’s not bad. You can take it then I refused. I told him that I can pull around just remake it please then I waited like 10 minutes then I don’t know if they remake it or not, but the coffee it was the same that I say that the first time and then the coffee was like watery melted. If they make a new coffee, it wouldn’t be like that. I am unhappy. I’m trying to get refund, but I couldn’t find a way please fix this place. I come to this place every other two days.
• JP

  Justin P

  Oct 26, 2025
  2.0
  When you order on the app and it's 30 minutes later when you get to restaurant and it still isn't ready then you get to the counter and it takes 10 minutes for someone to even tell you that...and they are always out of drink carriers. Good customer service once they finally got someone and I know they are probably short staffed but lord

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