McDonald's

3.3
3064 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4601 W Broad St, Columbus, OH
43228, United States

Hours

Reviews

3.3
3,064 reviews
5 stars
936
4 stars
584
3 stars
573
2 stars
317
1 star
654

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and frequent order mistakes, particularly during evening shifts.

Food Quality

Several reviews mentioned cold or improperly prepared food, including stale fries and incorrect orders.

Staff Behavior

Customers expressed dissatisfaction with rude or unprofessional staff behavior, particularly during late-night hours.

Cleanliness

Multiple reviews highlighted cleanliness issues in the dining area and restrooms.
  • KB
    Karl Band
    1 day ago
    1.0
    How can you be closed when you are the only 24hr fast food joint within miles on a Saturday night?
  • GE
    Gary Everly
    3 days ago
    3.0
    They're prices are higher than the other McDonald's in the area.Why I'm not sure probably owned by an individual.When you get something free, you still have to pay more money on top of it.Supposedly being free
  • EE
    Ellenna
    Dec 27, 2025
    1.0
    DONT GO HERE AFTER MIDNIGHT!! It dont matter the time 12,1,2,3,4 and every ten minutes in between the same lady come over the headset ,”sorry system down”. System always down. Don’t do it don’t waste your time.
  • JG
    Jesse Gooslin
    Dec 21, 2025
    1.0
    I Waited in the drive through for ten minutes this morning NO ONE asked me to hold on . No one took my order after waiting I decided to go to McDonald's in Hilliard its has way better service. T h e reviews are way better
  • RC
    Rob Calendine
    Dec 2, 2025
    1.0
    I work in Westerville and l live in west Jeff. The McDonald’s out there are wonderful in both places . I made a mistake twice now stopping here . Not only is the line slower than trying to watch glue dry on a rainy day the food always cold and never have them make an order as I requested. It is a fast food joint where we are only a dollar to them . But most of us work hard and spending our money on something that is not how you wanted slow cold and wrong . This review probably won’t matter nothing will be done about it . Mostly too because I declined my receipt at the window l!!! No receipt nothing we can do . $ 10 for stale fries and cold sandwich . Not prepared how I asked . Thanks

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4601 W Broad St in Columbus, OH?

McDonald's at 4601 W Broad St in Columbus, OH is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, this McDonald's offers delivery services 24/7 with options including curbside pickup, same day delivery, and no-contact delivery.