Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
3,046 reviews
5 stars
931
4 stars
582
3 stars
573
2 stars
312
1 star
648
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during peak hours, with long wait times in both drive-thru and inside.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor communication from staff.
Staff Behavior
Feedback indicated unprofessional behavior from some employees, including rudeness and lack of attention to customer needs.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, raising concerns about overall cleanliness.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or improperly prepared items.
- CMCarmen Marcano2 days ago1.0Pedi una cajita feliz para mi niño y le enviaron su comida así sin su bebida ni el juguete y somos clientes fijos, me parece de mal gusto. Ok
- MHMikah HNov 5, 20252.0McDonald's work screen is the easiest to read. I swear, no matter which one I go to nobody can read it. Party of 4: 1 6pcs Nugget happy meal with juice box, 1 dbl fish medium meal w/o cheese & extra sauce, large fry with ½ sweet tea & ½ lemonade. 1 large dbl quarter with cheese meal with a large sweet tea. And our order was still wrong 🤦🏾♀️
- MGMark GeorgeOct 29, 20251.0For the past two weeks I've visited this location between 6 and 7 AM, everyday. Each car in the drive thru takes about 2 minutes per car. When you're asked to wait to order, when you do order and pull around, there are never any cars still in line. Basically they are taking one order and completing it at a time. Food is almost always ready and correct. It just takes forever to order.
- JPJoy PuhlmanOct 28, 20251.0Forgot A WHOLE MEAL, and doesn’t care about any misc items like sauces napkins or anything… service TERRIBLE, the worker had the audacity to say she “forgot” so we got the manager and she didn’t even speak English… they play favoritism and the manager didn’t even care… they needs shut this store down
- AMAwil MohamedOct 13, 20255.0Very fast and efficient food was delicious and customer service was excellent thanks to David H behind the counter, remarkable man. Service was outstanding five stars, even at midnight.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 4601 W Broad St in Columbus, OH?
McDonald's at 4601 W Broad St in Columbus, OH is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, this McDonald's offers delivery services 24/7 with options including curbside pickup, same day delivery, and no-contact delivery.
Is there a drive-thru available at this McDonald's location?
Yes, the McDonald's at 4601 W Broad St has a drive-thru that operates 24 hours daily.
How can I place an order online for McDonald's at 4601 W Broad St?
You can order online via McDonald's official delivery link https://mcdonalds.order.online/business/-5579 or use their app available on iOS and Android.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I find the full menu for the McDonald's at 4601 W Broad St?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What services does this McDonald's location provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any car rental agencies near McDonald's at 4601 W Broad St?
Yes, nearby car rental options include Budget Car Rental, Avis Car Rental, Budget Rent A Car, and Avis Rent A Car, which can be convenient if you need transportation before or after visiting McDonald's.
What other dining options are close to this McDonald's location?
Nearby dining options include Waffle House, Raising Cane's, and Roosters, providing alternative breakfast, chicken, and American restaurant choices in the area.
What automotive services are available near McDonald's at 4601 W Broad St?
Nearby automotive services include Moo Moo Express Car Wash, Auto Palace Inc., Monro Auto Service and Tire Centers, Goodyear Auto Service, and Tire Choice Auto Service Centers, useful for vehicle maintenance while you grab a meal.