Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,000 reviews
5 stars
319
4 stars
226
3 stars
156
2 stars
112
1 star
187
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unprofessional service, with many experiencing incorrect orders and poor communication from staff.
Food Quality
Many reviews highlighted consistently cold, stale, or poorly prepared food, with specific complaints about over-salted fries and incorrect items.
Long Wait Times
Customers frequently mentioned long wait times for orders, both in-store and at the drive-thru, leading to frustration.
Management Concerns
Several reviews indicated a lack of effective management, with complaints about staff behavior and inadequate responses to customer issues.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were overshadowed by the overall negative feedback.
- SIShauna IrelandJan 3, 20265.0Food was good and the service was fast
- BCBrandon CheneyDec 9, 20251.0Definitely the worst McDonald's I've ever been to which is crazy because I've been all over the US. Rude customer service and 2/3 times I ate here in the last week the food was terrible. I've never had a crunchy and hard mcgriddle 🤮
- JGJohn GreenDec 7, 20252.0This is a waste anymore coming to McDonald’s. Walked in and the girl parked at the register barely looking up stated we “don’t have French Fries, Big Macs and something else” was just staring at her by then. Usually stop after church on Sundays and seems like something different every Sunday. But no FF or Big Mac? Seriously. No more.
- HDHenry DerstineNov 2, 20252.0I live close so stop here often. I would suggest staying away until they get their parking lot construction done. If you try and park to go inside you get trapped by the line in the drive through. If you try to go through the driver through you are stuck in the construction and need to wait for trucks to move. Hopefully this will end soon but definitely not fast and easy.
- DRDarby RoweOct 21, 20252.0I normally prefer this McDonald’s over the others near me, however my last visit was terrible. It took 25 minutes to receive my order at curbside, and by the time I got it my frappe was completely melted. I think there has been a change in management recently at this location that has made it go downhill.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's on Hamilton Rd in Columbus?
McDonald's on 4840 N Hamilton Rd is open from 5:00 AM to 10:00 PM every day of the week.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 5:00 AM to 1:00 AM. You can order online through their delivery website or the McDonald's App.
Is there a drive-thru service at this McDonald's, and what are the hours?
Yes, this McDonald's has a drive-thru open daily from 5:00 AM to 1:00 AM.
What payment options are accepted at this McDonald's?
They accept American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, and Visa.
What services does the McDonald's on Hamilton Rd provide?
This location offers DriveThru, GiftCards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's App available on both the Apple App Store and Google Play Store.
Are curbside pickup and no-contact delivery options available?
Yes, this McDonald's offers curbside pickup, same day delivery, and no-contact delivery services.
What nearby dining options are available around McDonald's on Hamilton Rd?
Nearby dining options include Olive Garden for Italian cuisine, O’Charley's Restaurant & Bar for burgers and bar food, Starbucks for coffee, LongHorn Steakhouse, MOD Pizza, honeygrow, and Poke Bros.
Where can I find automotive services near this McDonald's?
Close by are Tire City & Collision North, Tire Choice Auto Service Centers, Monro Muffler Brake & Service, Take 5 Oil Change, Moo Moo Express Car Wash - Gahanna, Moo Moo Car Wash & Express Lube, and MooLube for various automotive repairs and services.
What nearby convenience stores and gas stations can customers visit?
Nearby you can find Speedway, Shell, and bp gas stations which also have convenience stores, plus Duchess convenience store and retail.