Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
993 reviews
5 stars
316
4 stars
226
3 stars
156
2 stars
110
1 star
185
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff interactions, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted poor food quality, including cold, stale, or incorrectly prepared items, with some customers experiencing food safety concerns.
Cleanliness
The cleanliness of the restaurant was frequently mentioned, with some customers noting dirty dining areas and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyable meals, indicating that experiences can vary significantly.
Management Concerns
Several reviews pointed to issues with management, including lack of accountability and poor customer service handling.
- HDHenry DerstineNov 2, 20252.0I live close so stop here often. I would suggest staying away until they get their parking lot construction done. If you try and park to go inside you get trapped by the line in the drive through. If you try to go through the driver through you are stuck in the construction and need to wait for trucks to move. Hopefully this will end soon but definitely not fast and easy.
- DRDarby RoweOct 21, 20252.0I normally prefer this McDonald’s over the others near me, however my last visit was terrible. It took 25 minutes to receive my order at curbside, and by the time I got it my frappe was completely melted. I think there has been a change in management recently at this location that has made it go downhill.
- RSRONALD SOct 12, 20252.0Took 8-9 minutes and they got my mobile order wrong. Took 3 tries and 1 1/2 hours to get thru to customer service¿¿¿¿ Barely understood English (offshore but ot sure about country). Going to pass info on to team leaders. Still waiting to hear!
- JWJAMES WATSONOct 12, 20255.0Service was good the food was horrible. I only came here for the monopoly game pieces.
- SSSteven StanleySep 24, 20251.0Sitting here waiting for just some chicken nuggets while a bunch of the employees are screaming at eachother and actively fighting. Not surprised at all
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's on Hamilton Rd in Columbus?
McDonald's on 4840 N Hamilton Rd is open from 5:00 AM to 10:00 PM every day of the week.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 5:00 AM to 1:00 AM. You can order online through their delivery website or the McDonald's App.
Is there a drive-thru service at this McDonald's, and what are the hours?
Yes, this McDonald's has a drive-thru open daily from 5:00 AM to 1:00 AM.
What payment options are accepted at this McDonald's?
They accept American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, and Visa.
What services does the McDonald's on Hamilton Rd provide?
This location offers DriveThru, GiftCards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's App available on both the Apple App Store and Google Play Store.
Are curbside pickup and no-contact delivery options available?
Yes, this McDonald's offers curbside pickup, same day delivery, and no-contact delivery services.
What nearby dining options are available around McDonald's on Hamilton Rd?
Nearby dining options include Olive Garden for Italian cuisine, O’Charley's Restaurant & Bar for burgers and bar food, Starbucks for coffee, LongHorn Steakhouse, MOD Pizza, honeygrow, and Poke Bros.
Where can I find automotive services near this McDonald's?
Close by are Tire City & Collision North, Tire Choice Auto Service Centers, Monro Muffler Brake & Service, Take 5 Oil Change, Moo Moo Express Car Wash - Gahanna, Moo Moo Car Wash & Express Lube, and MooLube for various automotive repairs and services.
What nearby convenience stores and gas stations can customers visit?
Nearby you can find Speedway, Shell, and bp gas stations which also have convenience stores, plus Duchess convenience store and retail.