McDonald's

3.4
2069 reviews
Get DirectionsCallWebsite

Business Details

3636 W Broad St, Columbus, OH
43228, United States
(614) 324-2397
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3636 W Broad St, Columbus, OH
43228, United States

Hours

Reviews

3.4
2,069 reviews
5 stars
673
4 stars
411
3 stars
430
2 stars
190
1 star
365

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and attitude from employees.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and overall disorganization in fulfilling requests.

Food Quality

Mixed reviews on food quality, with some customers enjoying their meals while others found food cold, stale, or poorly prepared.

Cleanliness

Some customers noted that the location was clean, while others reported unsanitary conditions, particularly in the restrooms.

Speed of Service

Inconsistent service speed, with some customers experiencing long wait times, especially in the drive-thru.
  • JW
    Jamie Watkins
    Nov 9, 2025
    1.0
    I received the wrong sandwiches with my order in the drive through, not a big deal for me usually cause, things happen, but when i pulled up to the window I hear the manager on duty tonight say”oh well, they”ll be alright” and closes the window. I had a feeling something was wrong because no one was in front of us, I saw four items in my bag and we were waiting on a sprite, I thought that was the issue, then i got home and saw that we had the wrong sandwiches, that manager knew and didn’t care.
  • QN
    Quiet Night
    Oct 26, 2025
    1.0
    When the reason you’re going to mcds is monopoly and you order monopoly items, and 0/3 of the items you order have pieces lol
  • KS
    Kareena Savoie
    Oct 7, 2025
    1.0
    Lady In The Drive Was Extremely Rude Was Being A Smart Ass And Just Clearly Did Not Like Her Job At All She Should Have A Different Position AWFUL CUSTOMER SERVICE!!!!
  • PP
    Pat pat Porter
    Oct 3, 2025
    1.0
    Your employees takes long to give my order and the person in front of me were talking to your employees way too long, if they wanted to talk then they could park and go in to talk not staying in line of the drive thr.
  • CR
    Chloe Richardson
    Sep 29, 2025
    1.0
    Apparently they don’t make frappes at 6:30am and they’re rude they just threw my $15 order in the bag however. With prices increased by 100% in the last 10 years, not worth the attitude in the morning. If you don’t want to be at work at 6:30am talking to any customers, work in a warehouse or something. Nobody wants to ruin their day by stopping at this McDonalds at 630 in the morning.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the opening hours of this McDonald's location?

This McDonald's is open from 5:00 AM to 10:00 PM every day of the week.

Does this McDonald's offer delivery service?

Yes, delivery is available daily from 5:00 AM to midnight via their online ordering link.