McDonald's

3.5
906 reviews
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Business Details

3746 Riverside Drive, Columbus, OH
43221, United States
(614) 326-3663
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3746 Riverside Drive, Columbus, OH
43221, United States

Hours

Reviews

3.5
906 reviews
5 stars
349
4 stars
188
3 stars
140
2 stars
66
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional staff, with many experiences of incorrect orders and poor customer service.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, overcooked, or incorrect items.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly regarding cleanliness of the dining area and food preparation.

Positive Experiences

Despite the negative feedback, some customers praised the friendly service and quick order fulfillment at certain times.
  • BP
    Blue Paw Print
    Dec 26, 2025
    1.0
    Be cautious about the people who work here, that's all I got to say. Good food, but would rather order online now.
  • JJ
    Joe
    Dec 12, 2025
    1.0
    DO NOT GO HERE!!! This place is a joke when it comes to service. The last two times being to this location my oder has been wrong (once on the inside and once at the drive-thru). When I pointed out they messed up the order it was an arument to try to get it corrected. Them saying the food was never paid for or that I ate the food before telling them. Then the workers will make up whatever story they want to make them sound like they are in the right. Let alone they are very unprofessional with how they where dressed, no one has a name tag, and the language they use with customers is unacceptable. Don't bother saying you want to talk to a manager because they won't let you!
  • CR
    Charlotte A Rabideau
    Dec 10, 2025
    1.0
    Tell your, lil bearded guy working the order taking to stop up charging when I did not ask for bigger meal, that is called stealing or swindling from your customers trying to trick them . A extra 28 cents is a extra 28 cents i do not have.. he should be embarrassed for trying to trick us. He needs a slap on his hand.. please to tell him to quit the trickery. DEC 10/2025,,@ 9:00 PM
  • SI
    Stafford k. Lipscomb II
    Nov 22, 2025
    4.0
    It's McDonald's Flawless!
  • BH
    Brianna Hammond
    Nov 21, 2025
    4.0
    Ive gone to this location frequently this month, mcdonalds food is basic in general, so food is give a 3 because it's McDonald's. I never dine in so I gave atmosphere 4, but service for me is the highlight for me. Whenever I visit everyone is smiling and nice. I will avoid other locations and go to this one instead because of their positive nature.
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 3746 Riverside Drive?

Delivery is available from 5:00 AM to 11:30 PM Monday through Saturday, and from 6:00 AM to 11:30 PM on Sunday.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's location has a drive-thru available for your convenience.