McDonald's

3.6
903 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3746 Riverside Drive, Columbus, OH
43221, United States

Hours

Reviews

3.6
903 reviews
5 stars
349
4 stars
188
3 stars
140
2 stars
66
1 star
160

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.

Cleanliness

Several reviews mentioned that the dining area and tables were often not clean, impacting the overall dining experience.

Management Issues

Customers expressed concerns about unresponsive management and a lack of accountability for service failures.
  • SI
    Stafford k. Lipscomb II
    2 days ago
    4.0
    It's McDonald's Flawless!
  • BH
    Brianna Hammond
    3 days ago
    4.0
    Ive gone to this location frequently this month, mcdonalds food is basic in general, so food is give a 3 because it's McDonald's. I never dine in so I gave atmosphere 4, but service for me is the highlight for me. Whenever I visit everyone is smiling and nice. I will avoid other locations and go to this one instead because of their positive nature.
  • KB
    Kay Brocklesby
    Nov 7, 2025
    3.0
    I asked the cashier for a receipt. She did not speak English☹️ She had to get assistance from a young employee that was in break. I appreciate people who have jobs. Employers need to ensure they place them in jobs they can perform.
  • 1A
    1983 Arcade
    Nov 5, 2025
    2.0
    The females who were currently working there as I type were talking bad about me behind my back, laughing and were confusing me after I placed my order like I was stupid and I payed for my order but they said it didn't go through. It was like it was high school all over again, overall at least they got my order right except I had alternatives to the order which they got wrong. I had a bad experience, but at least they got my order right sort of so I’m giving this specific area place a 2/5. I do love McDonald’s so I’m thinking about getting it delivered now or going some other area instead of getting pick up. Not to mention I was being calm the whole time while they were acting extremely rude and making things harder when it wasn't suppose to be hard they made it look difficult.
  • CS
    Calvin Smith
    Oct 7, 2025
    4.0
    Works great as a McDonald's, but the tables are often not clean.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 3746 Riverside Drive?

Delivery is available from 5:00 AM to 11:30 PM Monday through Saturday, and from 6:00 AM to 11:30 PM on Sunday.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's location has a drive-thru available for your convenience.