McDonald's

2.9
1348 reviews
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Business Details

3411 Cleveland Ave, Columbus, OH
43224, United States
(614) 268-3381
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3411 Cleveland Ave, Columbus, OH
43224, United States

Hours

Reviews

2.9
1,348 reviews
5 stars
346
4 stars
201
3 stars
212
2 stars
114
1 star
475

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with complaints about slow service and incorrect orders.

Food Quality

Customers frequently reported issues with food freshness, including cold and poorly prepared items.

Management Issues

Several reviews mentioned unhelpful and disrespectful management, contributing to a negative customer experience.

Cleanliness

Multiple customers noted unsanitary conditions in the dining area and bathrooms, indicating a need for better maintenance.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and the quality of food at times.
  • SD
    Sarah Davanzo
    4 days ago
    1.0
    Was literally food poisoned from here after eating breakfast DO NOT GO HERE UNLESS YOU WANT TO REGRET ITTT
  • NC
    Nate Conrad
    5 days ago
    2.0
    I received a cold burger, un melted cheese, sloppily put together an absolute mess.
  • KS
    Keri Satterwhite
    Nov 16, 2025
    1.0
    I would give 0 stars but it does not allow me. This is most absolutely horribly run restaurant I have ever been to. I will drive out of my way to NOT go back here. They can never get the order entered correct. Then you are told to pay and pull forward to wait another 20minutes for the food while others behind you continue to get food out of the window. No organization, so when my food does FINALLY come out, they give it to another car where the person touches my food before handing it back to bring to the correct car. Gross. The order is never right and then I have to wait longer for them to walk back inside to sort. Stop making people pull forward, you are NOT organized enough to take this action for your guests. Maybe why you can’t get any orders correct EVER. Trash pure trash when it comes to service. I won’t be back.
  • SP
    Shay P
    Nov 12, 2025
    1.0
    They literally might as well shut this whole place down. Slow service always messes up orders just careless. Not sure how many times people are supposed to complain before something is done
  • BA
    Brittany Apple
    Nov 1, 2025
    1.0
    This is the worst McDonald's I have ever been to. I have been waiting (as of right now) 24 minutes for 2 happy meals. My other food they brought out is cold now. As a McDonald's employee, this is 100% unacceptable. My toddler is crying in the backseat because she is hungry. My son is frustrated because he is hungry. Many cars have come and gone. People have gone in and come out with happy meals and yet I don’t have mine. The attitudes of the workers are to brush me off and not get my food. I am frustrated beyond belief. Its now 4:09 and my order was taken at 3:35pm. Be for real.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 3411 Cleveland Ave, Columbus, OH?

McDonald's is open Monday through Saturday from 5:30 AM to 9:00 PM and Sunday 24 hours.

Is delivery available at this McDonald's location, and what are the delivery hours?

Yes, delivery is available 24/7 at this location.