Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
1,355 reviews
5 stars
348
4 stars
202
3 stars
212
2 stars
115
1 star
478
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and indifferent staff, with many customers experiencing long wait times and incorrect orders.
Food Quality
Customers reported issues with food freshness, including cold and poorly prepared items, leading to dissatisfaction.
Management Issues
Several reviews mentioned unprofessional behavior from management, including rudeness and lack of accountability.
Cleanliness
The cleanliness of the location was frequently criticized, with reports of dirty dining areas and unsanitary conditions.
- DHDavid harris5 days ago2.0They got my order wrong. All I ordered was hot yea all they gave me was hot water..... But its in the hood, what else can you expect...
- SBSalvador bandaJan 1, 20261.0Esto es lo mas horrible que me ha pasado después de travajar tantos años en mcdonald's paso por un cafe a esta location me dan café frío y le digo a la muchacha que tengo un código y me dijo pase a la ventana y llego ahi la otra señorita me regaña que porque no di el código y le explique llego a la segunda ventana y m3 dan el cafe frio es ridiculous tener este tipo de empleados estos inaceptable le pregunte su nombre y me dijo que no tenía uno hasi que aquí les dejo mi comentario les doy 0 en absoluto se merecen una estrella es lo peor en mi vida y deceo que la corran t tomen cartas en el asunto y eduquen a sus empleados por Dios no buelvo ahí jamás y la muchacha es la morenita que está de espalda no quiso dar su cara hasi que si tienen preguntas pregúntenle a los demás asta le dijeron ya callate y ella seguía discutiendo
- SBStephanie BellDec 19, 20251.0Some staffvus awesome others act like they can NOT BE BOTHERED.... not to mention this is ONLY WAY I CAN GET FOOD WHILE BEING HOMELESS ,IVE LOST POINTS AND NEVER GET POINTS DUE ... I NEED THEM TO LIVE ....FIX IMMED.
- AOAngie OswaldDec 7, 20255.0Clean location. Great service. The food was hot and fresh. I will be back.
- KSKeri SatterwhiteNov 16, 20251.0I would give 0 stars but it does not allow me. This is most absolutely horribly run restaurant I have ever been to. I will drive out of my way to NOT go back here. They can never get the order entered correct. Then you are told to pay and pull forward to wait another 20minutes for the food while others behind you continue to get food out of the window. No organization, so when my food does FINALLY come out, they give it to another car where the person touches my food before handing it back to bring to the correct car. Gross. The order is never right and then I have to wait longer for them to walk back inside to sort. Stop making people pull forward, you are NOT organized enough to take this action for your guests. Maybe why you can’t get any orders correct EVER. Trash pure trash when it comes to service. I won’t be back.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 3411 Cleveland Ave, Columbus, OH?
McDonald's is open Monday through Saturday from 5:30 AM to 9:00 PM and Sunday 24 hours.
Is delivery available at this McDonald's location, and what are the delivery hours?
Yes, delivery is available 24/7 at this location.
Does this McDonald's offer drive-thru service, and what are its hours?
Yes, the drive-thru is open 24 hours every day.
What payment options are accepted at McDonald's on Cleveland Ave?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services can customers expect at this McDonald's location?
Customers can enjoy DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
How can I order food from McDonald's online or via mobile app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
Does McDonald's offer no-contact or same-day delivery options?
Yes, McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services at this location.
What are some nearby fast food options around McDonald's on Cleveland Ave?
Nearby fast food options include Burger King, Taco Bell, Wendy's, Captain D's, and Pizza Hut, offering a variety of cuisines if you want to explore other dining choices.
What nearby banks can help with financial services when visiting McDonald's?
You can find U.S. Bank, Fifth Third Bank, US Bank, and ATMs for your convenience near McDonald's.
Are there any nearby retail or specialty stores close to McDonald's on Cleveland Ave?
Yes, nearby stores include RadioShack for electronics, Sears Outlet for retail items, and Game Stop for video games and entertainment.