Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
783 reviews
5 stars
229
4 stars
162
3 stars
120
2 stars
67
1 star
205
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold items, incorrect orders, and unsanitary conditions.
Limited Dining Space
The location has very limited indoor seating, leading to dissatisfaction among customers looking to dine in.
Drive-Thru Experience
The drive-thru service was frequently criticized for being slow and for incorrect orders.
Management Concerns
Several reviews mentioned unprofessional behavior from management and staff, contributing to a negative customer experience.
- RRremNov 13, 20255.0Personal disclaimer: I always order through the app and do drive-thru pick-up. I have been to many McDonald’s locations and this location has consistently been the best experience in the greater Columbus area. The food is always hot and the fries well salted and fresh. This specific location has spoiled me to where it is the only McDonald’s I want to get food from when I want McDonald’s.
- AGAndrew GleekNov 3, 20253.0Had to repeat my order 4 times, they ended up almost charging me almost double for my order before I said something. Also they forgot my sauce.
- IPI POct 19, 20255.0Good service for a such small place.
- DSDeb SharrerOct 8, 20251.0Never answers their phone. Never returns phone calls rarely get machine and Never get a response if message is left. Rarely gets order right. Latest in a long line of errors food incorrect. Ordered food for delivery and it was all horrible not that its ever really good to begin with. My qpc was to have extra cheese extra pickles no onions to due allergy and it had onion on it no extra cheese and no pickles. And was missing monopoly gaming pieces on both it and the large smoothie ordered in app (store app) for delivery. Fries were to be insalted. -- they had salt and tasted stale. This came after a separate ti.e going through the drive through and having yo pay twice for a frappe drink they messed up the first time I immediately authorize it circled back around tried informing them of this so they could correct error of which it was already paid for to be charged a 2nd time for the same things!! If I could give negative stars I would
- DMDan du manSep 21, 20251.0Food was okay. On the other hand if you plan on dinning in prepare for the worst dine in area in McDonald's history. Only has two seats in doors and two tables outside. If your a normal human being and have to use the restroom, think again. Restrooms for employees only.
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for McDonald's at 3600 W Dublin Grandville Rd?
The McDonald's location at 3600 W Dublin Grandville Rd in Columbus, OH is open for dine-in from 6:00 AM to 10:00 PM every day of the week.
When is the drive-thru service available at this McDonald's?
The drive-thru at this McDonald's operates from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What are the delivery hours for this McDonald's location?
Delivery is available from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday. On Sundays, delivery starts at 6:00 AM.
What payment options does this McDonald's location accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What types of services are offered at McDonald's on W Dublin Grandville Rd?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can customers order McDonald's for delivery or pickup?
Customers can order through the McDonald's app for iOS or Android, or use online ordering links such as mcdonalds.smart.link or the delivery URL https://mcdonalds.order.online/business/-5579.
Is there a rewards program available at this McDonald’s?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program, more information is available on their website.
What nearby restaurants can visitors explore before or after dining at McDonald's?
Nearby dining options include Dave's Hot Chicken, The Trattoria, BonChon Korean Restaurant, Chili's Grill & Bar, It's Just Wings, Fortune Chinese Restaurant, Pizza Hut, El Vaquero Mexican Restaurant, Golden Corral Buffet and Grill, and Fire Mountain American Restaurant.
What shopping options are available near McDonald's on W Dublin Grandville Rd?
Nearby shopping includes Carter's and OshKosh B'Gosh for children's clothing, Payless ShoeSource for footwear, Victoria's Secret & PINK for lingerie and clothing, Justice for designer children's clothing, and Michaels for arts and crafts supplies.
Are there any automotive or car care services near this McDonald's?
Yes, customers can find Tommy's Express® Car Wash, Blue Sky Car Wash, Firestone Complete Auto Care, Tansky Used Car Sales, Tansky Sawmill Toyota Used Cars, and a UPS Alliance Shipping Partner nearby for car care and shipping services.