Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
3,045 reviews
5 stars
865
4 stars
565
3 stars
624
2 stars
332
1 star
659
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food being cold, old, or incorrectly prepared, including missing items and poor taste.
Service Speed
While some reviews praised quick service, many others highlighted slow service and frequent mistakes with orders, particularly in the drive-thru.
Customer Service
Feedback on staff interactions varied widely, with some customers noting friendly service, while others experienced rudeness and lack of accountability.
Cleanliness
The cleanliness of the location received mixed reviews, with some customers noting a clean environment while others mentioned issues with loitering and unsanitary conditions.
Atmosphere
The atmosphere was described as busy and sometimes uncomfortable due to loitering, but some customers appreciated the friendly environment.
- DPDavid Parker6 days ago1.0Got to remind them of your order, remindem that straws go with drinks, strawberry not available, changed it to vanilla had to remind them that that I had talked to someone already to change it. Fries were under cooked, meat on my burger was under cooked. And all that with a hurry up and get out of my face attitude. Mc Donald's is not wat it used to be.
- JBjohn burkeOct 30, 20255.0Fries with that shake
- CMchristian mataOct 22, 20251.0Food was cold fries were old
- ZJZara JamesOct 18, 20251.0There was coins in one of the drinks I ordered.
- CPCorey PackOct 14, 20251.0My last 2 orders 1 for $36 other I tried using my points for a big Mac. Both they "couldn't find my order" so I got nothing. Nothing you can do in the app neither so just don't go to this location they are "misplacing mobile orders and not ringing up cash orders so employees pocket money.
Frequently Asked Questions About McDonald's
What are the regular dining hours for this McDonald's location?
The McDonald's at 3554 S High St, Columbus, OH is open for dining from 7:00 AM to 7:00 PM every day of the week.
During what hours is the drive-thru service available?
The drive-thru is open daily from 5:00 AM to midnight, except on Sundays when it opens at 6:00 AM and closes at midnight.
Can I get delivery from this McDonald's location?
Yes, delivery is available daily with hours from 5:00 AM to 11:30 PM on weekdays and Saturdays, and from 6:00 AM to 11:30 PM on Sundays.
What contact payment options does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer mobile ordering or special app features?
Yes, customers can order through the McDonald's App available on both iOS and Android, and benefit from services like curbside pickup, delivery, same day delivery, and no-contact delivery.
Are there any nearby Mexican restaurants if I want to explore different dining options?
Yes, nearby Mexican restaurants include Chipotle Mexican Grill, Taco Bell, and Los Mariachis Mexican Restaurant, all within close proximity to McDonald's, offering convenient alternatives.
Is there a nearby library where I can visit before or after grabbing food at McDonald's?
Yes, the Columbus Metropolitan Library - South High Branch is nearby, making it convenient for customers to combine a visit to the library with a meal or snack at McDonald's.
Are there any nearby medical or dental services close to this McDonald's location?
Nearby medical and dental services include Buckeye Health and Research, Robert Andrei Florea, Omnia Medical Group, Highview Family Health, Ohio Dental Family Center, and Anthony Dental Care South High.
What types of dining options does this McDonald's location offer?
This McDonald's offers drive-thru service, curbside pickup, delivery including no-contact and same-day delivery, as well as mobile ordering and WiFi.
How can I earn rewards or special offers at McDonald's?
You can join MyMcDonald's Rewards to earn points for free food and take advantage of mobile offers through their app.