Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
3,052 reviews
5 stars
867
4 stars
568
3 stars
624
2 stars
333
1 star
660
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Food Quality
There were numerous complaints about cold, undercooked, or poorly prepared food.
Service Speed
Customers experienced long wait times, especially in the drive-thru, with some stating they had to wait excessively for their orders.
Employee Attitude
Several reviews highlighted rude or unhelpful staff, contributing to a negative customer experience.
Cleanliness
Some customers noted cleanliness issues, particularly in the dining area and restrooms.
- HCHeaven CossinDec 23, 20251.0They always get my order wrong. For the past few times I’ve ordered from here they always forget something.
- JJJaianaDec 4, 20251.0I ask for a small fry why I get charged for 3 large fry’s no receipt
- MHMelanie HatfieldNov 30, 20251.0Ok. I used to work at McDonald's and usually I check the bag before handing it to customer. Older Asian woman with a brown sweater on, was very clueless. Hands me cold fries, missing cheeseburger and no sauce for my nuggets. Instead of hiring people who just show up for a paycheck maybe hire people who take pride in their jobs.
- SCStable ChaewonNov 23, 20252.0Was being polite saying “Can I get…” when cut off by the worker. She said “No you can’t” then turned off her head set. Had to reverse and pull up again to be able to order to someone else.
- DPDavid ParkerNov 18, 20251.0Got to remind them of your order, remindem that straws go with drinks, strawberry not available, changed it to vanilla had to remind them that that I had talked to someone already to change it. Fries were under cooked, meat on my burger was under cooked. And all that with a hurry up and get out of my face attitude. Mc Donald's is not wat it used to be.
Frequently Asked Questions About McDonald's
What are the regular dining hours for this McDonald's location?
The McDonald's at 3554 S High St, Columbus, OH is open for dining from 7:00 AM to 7:00 PM every day of the week.
During what hours is the drive-thru service available?
The drive-thru is open daily from 5:00 AM to midnight, except on Sundays when it opens at 6:00 AM and closes at midnight.
Can I get delivery from this McDonald's location?
Yes, delivery is available daily with hours from 5:00 AM to 11:30 PM on weekdays and Saturdays, and from 6:00 AM to 11:30 PM on Sundays.
What contact payment options does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer mobile ordering or special app features?
Yes, customers can order through the McDonald's App available on both iOS and Android, and benefit from services like curbside pickup, delivery, same day delivery, and no-contact delivery.
Are there any nearby Mexican restaurants if I want to explore different dining options?
Yes, nearby Mexican restaurants include Chipotle Mexican Grill, Taco Bell, and Los Mariachis Mexican Restaurant, all within close proximity to McDonald's, offering convenient alternatives.
Is there a nearby library where I can visit before or after grabbing food at McDonald's?
Yes, the Columbus Metropolitan Library - South High Branch is nearby, making it convenient for customers to combine a visit to the library with a meal or snack at McDonald's.
Are there any nearby medical or dental services close to this McDonald's location?
Nearby medical and dental services include Buckeye Health and Research, Robert Andrei Florea, Omnia Medical Group, Highview Family Health, Ohio Dental Family Center, and Anthony Dental Care South High.
What types of dining options does this McDonald's location offer?
This McDonald's offers drive-thru service, curbside pickup, delivery including no-contact and same-day delivery, as well as mobile ordering and WiFi.
How can I earn rewards or special offers at McDonald's?
You can join MyMcDonald's Rewards to earn points for free food and take advantage of mobile offers through their app.