Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and items not prepared as requested.
Service Quality
Service was frequently described as slow, with some staff exhibiting poor attitudes and lack of professionalism.
Food Quality
Food quality varied significantly, with complaints about cold, stale, or poorly prepared items, although some customers praised fresh meals.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.
Staff Performance
While some staff members received praise for their friendliness and efficiency, others were criticized for being unprofessional and inattentive.
ER
Evelyn Ramirez
4 days ago
1.0
No atienden rápido pésimo servicio no tiene lo q buscas la verdad asi no vale la pena ni consumir aquí no volveré a venir aquí
XD
Xander Dee
Nov 15, 2025
2.0
You gotta keep track of the orders you pull up. Received food but didnt have the frappes ready. Understandable. However i waited 15 minutes in spot 2. Had to go in to get my coffees. With how nonchalant the staff was wandering around there doesn't seem to be any direction and 0 communication. The manager needs to go back to basics and train teamwork and make sure the staff knows what is actually going on.
ST
Sneha Tamang
Nov 9, 2025
1.0
Did online uber eats
Did not get my drink and neither the sauce i paid extra for
The bread was all burnt black on inside the chicken was kinda bitter
Never ordering again
DJ
Dan Johnson
Oct 28, 2025
5.0
The orange juice had almost no flavor. I don't believe it was any fault of anyone working here. I'm an early morning traveler and have noticed this to be a common disappointment. I would estimate that my personal experience is that close to 70 percent of the time the orange juice I order is of the utmost lowest of quality. I'm not sure why. They definitely price it as though it is top of the line. This is one particular item they should be looking to find a different supplier for. I've started buying multi packs and minute maid pineapple orange juice and keeping them stocked in my cooler with my daily drinks.
SD
Spider Daddies
Oct 28, 2025
1.0
Spent over $30 just to get cold food and over cooked hamburgers. I said no tartar sauce on my fish sandwich and got extra tartar sauce. My 2 large drinks and 2 large fries didn’t come with my Monopoly pieces. My quarter pounder with cheese didn’t come with monopoly pieces either. That is 5 items that didn’t come with monopoly pieces that should have came with monopoly pieces. But only my fish sandwich did.
What are the operating hours for McDonald's at 3550 E Broad St, Columbus?
McDonald's at 3550 E Broad St, Columbus operates 24 hours a day, 7 days a week, including delivery and drive-thru services.
Does McDonald's at this location offer delivery services?
Yes, McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at McDonald's on E Broad St?
Yes, this McDonald's location has a drive-thru service available 24/7.
Can I order McDonald's food through their mobile app?
Yes, you can order through the McDonald's App available on both iOS and Android platforms.
What type of food and services does McDonald's offer at this location?
McDonald's serves a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream, and frozen yogurt with quality ingredients.
What kind of services are available at McDonald's here?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby places include Eastmoor Square shopping center, Kahiki Polynesian Restaurant, and East Pizzeria, where you can enjoy shopping and other dining options.
Are there any nearby automotive and repair services close to this McDonald's?
Yes, Advance Auto Parts and Experts Garage Door Repair Installation Process are nearby if you need automotive parts or garage door services.
Where can I find public and government services near McDonald's at 3550 E Broad St?
Nearby public and government services include Ohio BMV Express Kiosk, BMV, License Agency 10- BMV, and the Department of Motor Vehicles for your transportation and licensing needs.