McDonald's

3.5
1894 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3550 E Broad St, Columbus, OH
43213, United States

Hours

Reviews

3.5
1,894 reviews
5 stars
663
4 stars
410
3 stars
364
2 stars
151
1 star
306

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and items not prepared as requested.

Service Quality

Service was frequently described as slow, with some staff exhibiting poor attitudes and lack of professionalism.

Food Quality

Food quality varied significantly, with complaints about cold, stale, or poorly prepared items, although some customers praised fresh meals.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.

Staff Performance

While some staff members received praise for their friendliness and efficiency, others were criticized for being unprofessional and inattentive.
  • ER
    Evelyn Ramirez
    4 days ago
    1.0
    No atienden rápido pésimo servicio no tiene lo q buscas la verdad asi no vale la pena ni consumir aquí no volveré a venir aquí
  • XD
    Xander Dee
    Nov 15, 2025
    2.0
    You gotta keep track of the orders you pull up. Received food but didnt have the frappes ready. Understandable. However i waited 15 minutes in spot 2. Had to go in to get my coffees. With how nonchalant the staff was wandering around there doesn't seem to be any direction and 0 communication. The manager needs to go back to basics and train teamwork and make sure the staff knows what is actually going on.
  • ST
    Sneha Tamang
    Nov 9, 2025
    1.0
    Did online uber eats Did not get my drink and neither the sauce i paid extra for The bread was all burnt black on inside the chicken was kinda bitter Never ordering again
  • DJ
    Dan Johnson
    Oct 28, 2025
    5.0
    The orange juice had almost no flavor. I don't believe it was any fault of anyone working here. I'm an early morning traveler and have noticed this to be a common disappointment. I would estimate that my personal experience is that close to 70 percent of the time the orange juice I order is of the utmost lowest of quality. I'm not sure why. They definitely price it as though it is top of the line. This is one particular item they should be looking to find a different supplier for. I've started buying multi packs and minute maid pineapple orange juice and keeping them stocked in my cooler with my daily drinks.
  • SD
    Spider Daddies
    Oct 28, 2025
    1.0
    Spent over $30 just to get cold food and over cooked hamburgers. I said no tartar sauce on my fish sandwich and got extra tartar sauce. My 2 large drinks and 2 large fries didn’t come with my Monopoly pieces. My quarter pounder with cheese didn’t come with monopoly pieces either. That is 5 items that didn’t come with monopoly pieces that should have came with monopoly pieces. But only my fish sandwich did.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3550 E Broad St, Columbus?

McDonald's at 3550 E Broad St, Columbus operates 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does McDonald's at this location offer delivery services?

Yes, McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.