McDonald's

3.3
3697 reviews
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Business Details

381 E Main St, Columbus, OH
43215, United States
(614) 464-4626
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
381 E Main St, Columbus, OH
43215, United States

Hours

Reviews

3.3
3,697 reviews
5 stars
1,185
4 stars
687
3 stars
646
2 stars
337
1 star
842

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and rude staff, particularly during busy hours.

Food Quality

Several reviews mentioned cold or poorly prepared food, including raw meat and hair in meals.

Cleanliness

Customers frequently noted dirty tables and restrooms, contributing to a negative dining experience.

Inconsistent Hours

Multiple reviews indicated confusion regarding the restaurant's 24-hour status, with some customers being turned away despite the advertised hours.

Positive Experiences

Despite the issues, some customers praised friendly staff and quick service during less busy times.
  • ZZ
    zaim
    Jan 3, 2026
    5.0
    The food here was slow,andexpiredd.And the workers were very aggressive.I still liked the food.5 star no drama.
  • KB
    Kyara Brown
    Jan 2, 2026
    1.0
    Service is horrible here, the employees talk to each other the whole time and barely acknowledge customers. I just went to pick up 2 chicken nugget happy meals and when the window employee handed my food to me, she was talking using profanity with her peers. I told her that I have kids in my car & would not like for them to hear those words. She said she apologized & slammed the window. Also, we did not receive French fries in the two happy meals. I come to this location because it is convenient for my family, we live close. I wish there was a different location I could visit that’s as close as this one.
  • JB
    John B
    Dec 25, 2025
    1.0
    Zero. Midnight. A d then are open until 1am. Employee cars in the lot. 6 cars on drive thru but no employees apparently inside working. Cars waiting and giving up. Mobile app says open. Poor girl order, WALKED there and could not get her food. Open or closed at 12, dont care. But if you are not helping customers, then set mobiiecapps to closed, turn off lights, and turn off drivethru menu boards. Or be open and feed your customers. Please and thanks.
  • TJ
    tinazia Johnson
    Dec 23, 2025
    1.0
    Got a medium fry, a double cheeseburger. Caught the stomach flu the next day. Someone on the team is not taking the proper precautions to serve. Be careful eating here pls! God bless
  • BD
    BossMann DLO
    Dec 14, 2025
    1.0
    Disliked truly how the janitor was extremely disrespectful down to following me into the bathroom just to ensure he's " kicking me out properly" because they open 24hrs but want people out at 830, "specific people" I'm sure people can tell when McDonald's closes . Had to sit in the snow storm for 50 minutes afterwards waiting on bus.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 381 E Main St, Columbus, OH?

McDonald's at 381 E Main St, Columbus is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery service is available 24/7 with options including same-day and no-contact delivery.