McDonald's

3.3
3680 reviews
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Business Details

381 E Main St, Columbus, OH
43215, United States
(614) 464-4626
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
381 E Main St, Columbus, OH
43215, United States

Hours

Reviews

3.3
3,680 reviews
5 stars
1,184
4 stars
682
3 stars
644
2 stars
336
1 star
834

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and fast service, while others report rude staff and long wait times.

Order Accuracy

Many customers express frustration over incorrect orders and missing items, indicating a consistent issue with order accuracy.

Cleanliness

Several reviews highlight poor cleanliness in the dining area and restrooms, with reports of dirty tables and unsanitary conditions.

Convenience

The location is noted for its convenience, but there are complaints about inconsistent hours and issues with mobile ordering.

Food Quality

While some customers enjoy the food, others report cold or poorly prepared items, suggesting variability in food quality.
  • AR
    Alex rios
    2 days ago
    1.0
    Waited at the speaker for 5 mins, nothing. Cashier was chatting it up with someone at the window. Might be overthinking but seemed like he was laughing as I pulled off. McAwful
  • MM
    makaila moss
    Nov 17, 2025
    2.0
    No pickles I wanted xtra pickles got none made me sad usually this McDonald’s does me well but today I received NO PICKLES. Still ate it tho
  • AS
    Anna Siders
    Nov 17, 2025
    3.0
    Most times I have been here, they pull me to a wait spot if I order a frappe. Yesterday there were at least 6 cars in front of me, the line wasn't moving very fast which I would think would give enough time to make a frappe. Got my food at the window and asked to pull to a place to wait for my Frappe...an additional 5 to 10 minutes.
  • SR
    shilo roe
    Nov 11, 2025
    1.0
    The whole crew in back needs fired an done away with for real some of the worst service I've ever received and the lady in the red jacket at the window needs her attitude fixed for sure idk what her problem is but she need to go back home get her bed an get up on the other side for an she's been like this every time I've came through it'd be different if it were once but it's a consistent thing you best make sure to get everything when you first place ur order because she's not goin to do anything but hand you your food. The only one half way decent about it was dude at the front counter...
  • MS
    Megan Stanley
    Nov 7, 2025
    1.0
    I work down the street from this McDonalds and so I get coffee here weekly and food monthly for the last 3 years. I will no longer be going to this facility. What should be a 10 minute wait 9/10 times ends up being over 30 minutes. GO TO ANY OTHER MCDNALDS DO NOT GO TO THIS LOCATION.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 381 E Main St, Columbus, OH?

McDonald's at 381 E Main St, Columbus is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery service is available 24/7 with options including same-day and no-contact delivery.