McDonald's

3.2
2656 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2441 Lockbourne Rd, Columbus, OH
43207, United States

Hours

Reviews

3.2
2,656 reviews
5 stars
765
4 stars
475
3 stars
556
2 stars
267
1 star
593

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, particularly during busy times.

Service Quality

Service experiences varied widely; some customers praised friendly staff while others reported rudeness and long wait times.

Food Quality

Numerous reviews indicated that food was often cold, old, or not fresh, leading to dissatisfaction.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and bathrooms frequently mentioned.

Drive-Thru Efficiency

The drive-thru service was criticized for being slow and disorganized, with long wait times reported.
  • CH
    Caleb Hougland
    1 day ago
    1.0
    The move as slow as molasses 😤😐 10 minutes for mc chicken 🤦🏽‍♂️
  • JV
    John Vogel
    6 days ago
    2.0
    People are boring and mean. Food tastes like it was made 3 days ago with no flavor and chewy buns
  • AJ
    Arlene Johnson
    Nov 1, 2025
    3.0
    They forgot my order and the sprite machine is out of wack. The people who work there are very nice and will correct mistakes.
  • DZ
    David Zimmerman
    Oct 29, 2025
    4.0
    Well, the food tasted good once we sorted out them putting a sausage patty on my egg and cheese biscuit and putting cheese on my wifes sausage only biscuit. The hash browns were good. They seem to have an order accuracy issue when busy.
  • TM
    Thomas Mcginnis
    Oct 23, 2025
    1.0
    ....they have nothing it seems. Biscuits are trash(dry as dry can be and seem old). Monopoly pieces non-existent. Can't use your mcds app code. Told to wait a SEC for the bathroom code then ignored for several minutes. Thank you to the young employee who asked if I needed any service. Prolly only saving grace in the place. Sorry I didn't get your name but you wore a head covering if that helps. Thank you

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2441 Lockbourne Rd, Columbus?

McDonald's at 2441 Lockbourne Rd in Columbus is open 24 hours every day of the week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through that operates 24 hours a day, 7 days a week.